AiT Loyalty Review Email & SMS
Loyalty rewards with email, cashback, memberships & more tools
Rating
4.8
feedback
257
chart
#2,321
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
4%
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Less than a month
35%
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Less than a year
47%
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More than a year
12%
Reviews Summary
AiTrillion is highly praised for its exceptional support team, comprehensive features, and seamless integration across modules. Users appreciate the reasonable pricing, intuitive settings, and the all-in-one solution that saves time and cost. The platform offers a wide range of features like loyalty rewards, product reviews, customer account management, and more, all backed by reliable customer support. However, there are some concerns raised about unexpected costs, billing issues, and certain features like email marketing being hard to use. Overall, AiTrillion is recommended for Shopify store owners looking for a scalable, feature-rich marketing platform with outstanding support.
Highlights
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All reviews
Jan. 8, 2026
This app has been great so far and the customer service has been exceptional. Definitely reccommend!
Jan. 8, 2026
Fantastic app with outstanding customer support. The team is quick to respond and genuinely helpful. The loyalty and messaging features are well thought out and easy to manage.
Dec. 19, 2025
Exceptional App and Incredible Support Team! We’ve been using AiTrillion on our Shopify store, and it’s been an outstanding experience from day one. The platform is impressively comprehensive, combining multiple powerful modules that work seamlessly together in a single application. The price is very reasonable, which we appreciate. We’re currently using Loyalty Rewards, Product Reviews, Customer Account, Product Recommendations, and Smart Popups. Each feature has exceeded expectations. The options and settings are thoughtfully designed, intuitive, and well-documented, making setup and customization a breeze. The included demo site and clear documentation make it even easier to get everything running smoothly. A special thank you to the support team, who have been fantastic to work with. They consistently go above and beyond, providing excellent written and verbal communication and even assisting with custom modifications to tailor the app perfectly for our needs. Their responsiveness, professionalism, and attention to detail are truly impressive. What truly distinguishes AiTrillion is the value it delivers. Instead of juggling multiple separate apps, AiTrillion provides an all-in-one solution that integrates beautifully across modules, saving both time and cost. We’re excited to expand into Email Marketing, Workflow Automation, SMS Marketing, and more as we continue to grow with the platform. AiTrillion has clearly been built with care, foresight, and the end user in mind. We highly recommend it to any Shopify store owner looking for a scalable, reliable, and feature-rich marketing and engagement platform backed by an exceptional support team.
Dec. 4, 2025
I have only been using AITrillion for about a month now. The customer service has been stellar. I ran into a few issues when transferring my website from one company to another, but I scheduled a call and it was all worked out. I have had no issues so far.
Nov. 21, 2025
We are using AITrillion mainly for the My Account page, and the experience has been excellent. The page is clean, fast, and highly customizable, giving our customers a smooth and modern dashboard to manage their orders, rewards, and account details. What makes the experience even better is their customer support team. They respond quickly, understand issues well, and provide clear solutions. Their support has made setup and customization much easier for us. Overall, AITrillion delivers a great My Account experience backed by reliable customer support. Highly recommended!
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