Ai:Loyalty Program, Email, SMS
AiTrillion: Loyalty Program, Memberships, Email & Affiliate
Rating
4.7
feedback
501
chart
#1,769
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
24%
-
Less than a year
54%
-
More than a year
17%
Reviews Summary
AiTrillion is a Shopify app that has received a mix of positive and negative reviews. Many users appreciate the app for its comprehensive features, including loyalty programs, email marketing, and customer engagement tools. The customer service provided by the support team, especially individuals like Reena, Vishal, and Hritik, is highly praised for being responsive, helpful, and knowledgeable. Users find the app user-friendly, easy to set up, and effective in boosting sales and customer retention. However, there are some negative reviews regarding pricing changes that have left customers feeling frustrated and dissatisfied. Some users have also mentioned issues with cancellations and refunds, highlighting a need for improvement in these areas.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 13, 2024
Great experience!! I will recommend all my friends in the business, i would like to express the deepest thank for specialist Reena, who really saved my life in solving my tons of problems!!!!
Dec. 10, 2024
Honestly half of the 1-star reviews are just complaining. Never recieved hidden charges, Im using their free plan as I scale, and their features are amazing for 45/month. Saved me about 4 apps all in this one software. very good
Dec. 10, 2024
I found it incredibly easy to set up and use. Its comprehensive tools feel like they were made to simplify my work, and I love how seamlessly everything integrates. I’m replacing my current email marketing platform with it and plan to use several modules to streamline my business. It’s exactly what I needed in one place!
Nov. 18, 2024
Very good customer service. they helped me set everything up and customize it to my store.
Nov. 12, 2024
Loyalty club is very easy to setup, very useful. Driving a good amount of traffic, sales, boosting conversions. Support is here whenever you need them, helping with setting up, problem solving, knoweladge transfering. 5/5 from me! Keep up a good work!
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