Rating

4.7

feedback

509

Reviews

chart

#1,664

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    24%
  • Less than a year
    54%
  • More than a year
    17%

Reviews Summary

The reviews for the AiTrillion Shopify App are overwhelmingly positive, with users praising its ease of integration, seamless setup process, and effectiveness in driving customer loyalty and repeat business. Many users appreciate the comprehensive tools offered by the app, including loyalty programs, email marketing, and customer segmentation. The customer support team is highly praised for being responsive, helpful, and going above and beyond to assist users with setup and customization. However, there are a few negative reviews mentioning issues with pricing changes and dissatisfaction with support in specific cases.

Highlights

Ease of integration and setup process
Comprehensive tools and features
Effective in driving customer loyalty
Responsive and helpful customer support
Issues with pricing changes and support in specific cases

Rating Breakdown

  • 5
    84% (427 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (27 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 15, 2025

We were amazed by the power of this app, and by the clarity and professionalism of the support team.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

Very responsive support team.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

I tried 5 other loyalty programs before I chose this one. This is what the other 5 should have been like. First, setup is super easy and it looks great on my site out of the box. Second, the AITrillion app has so many features at a great price that using it is a no-brainer. Third, the customer support is the best I've ever experienced. If you want tons of features on your site at a great price with even better customer support, give AITrillion a try.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

The system was incredibly easy to integrate with our Shopify platform. The seamless setup process saved us a lot of time and effort. Most importantly, it has been a game-changer for driving our loyalty program. Our clients are more engaged than ever, and we’ve seen a noticeable increase in repeat business. Highly recommend their solution to any business looking to enhance customer loyalty and streamline operations!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

The best customer relation I ever seen. It is above all expectations. Their team is helping me to set up everything while we are under a lot of workload and it is a top-end support they are offering. The features feels unlimited and very well done. This app may be the number one on Shopify in a few years because of their ability to make such a great product, but more over with a perfect set up team wich is the key for ecommerce actors. Bravo !

Store

h2o+

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! 😊 We’re thrilled to hear that our support and features have exceeded your expectations. Helping you succeed, especially during a busy time, means the world to us. 💪 Your trust motivates us to keep improving and aiming for that #1 spot on Shopify. 🚀 Thank you for being part of our journey! 🙌

All reviews

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