Ai Loyalty, Membership & Email
AiTrillion: Loyalty Rewards Program with email & cashback
Rating
4.8
feedback
254
chart
#2,069
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
4%
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Less than a month
35%
-
Less than a year
46%
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More than a year
13%
Reviews Summary
AiTrillion is highly praised for its excellent customer support, seamless integration with Shopify, and a wide range of features like loyalty programs, email marketing, and reviews management. Users appreciate the responsiveness and reliability of the support team, mentioning specific team members who have provided exceptional assistance. The app is commended for its ease of use, customization options, and ability to streamline various aspects of running an online store. However, there are a few negative reviews highlighting issues such as unexpected costs, billing discrepancies, and challenges with certain features like email marketing and WhatsApp chat. Despite these drawbacks, the majority of reviews emphasize the app's effectiveness in enhancing customer engagement and overall store management.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
I have only been using AITrillion for about a month now. The customer service has been stellar. I ran into a few issues when transferring my website from one company to another, but I scheduled a call and it was all worked out. I have had no issues so far.
Nov. 21, 2025
We are using AITrillion mainly for the My Account page, and the experience has been excellent. The page is clean, fast, and highly customizable, giving our customers a smooth and modern dashboard to manage their orders, rewards, and account details. What makes the experience even better is their customer support team. They respond quickly, understand issues well, and provide clear solutions. Their support has made setup and customization much easier for us. Overall, AITrillion delivers a great My Account experience backed by reliable customer support. Highly recommended!
Nov. 10, 2025
Great support. I needed some customization for the reviews on my store and the team was quick to respond and complete the request.
Oct. 30, 2025
The team at AIT has been nothing short of exceptional. From Hritik to the entire technical support team, they have been incredibly responsive and responsible, addressing every query promptly during our initial onboarding. They took the time to understand our needs and requirements thoroughly and were transparent about what their software could deliver - no empty promises. When we engaged them to customize their software to meet our specific needs, they delivered on schedule and exactly as promised. The integration process was seamless and straightforward. The software itself is stable, reliable, and user-friendly, integrating effortlessly with Shopify Plus and Shopify POS. What truly sets AIT apart is that it’s an all-in-one platform offering a comprehensive suite of features - loyalty programs, rewards and reviews management, email marketing, and checkout extensions, all under one roof. Instead of juggling multiple apps, customer databases, and syncing tools, AIT provides a unified solution with real-time analytics presented on an intuitive dashboard for both our team and our customers. I would highly recommend giving AIT a try. The team has proven themselves to be more than just vendors, they’ve become trusted partners in our business journey.
Oct. 30, 2025
AiTrillion has been a great solution for us — the team helped implement custom membership and affiliate features seamlessly, integrating them across multiple platforms we use. Everything was set up properly and works smoothly with our store operations. Excellent support and flexibility throughout the process!
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