All reviews

Rating Breakdown

  • 5
    84% (417 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2021

Very valuable to the overall success of my store once launched. customer support team is also great.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

The customer service is superb- It has intuitive layouts training library that makes using this service a dream. Would recommend 100%!

Using app

About 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave us this review πŸ’– We're so happy to hear about your experience!

5 / 5 Share

Nov. 9, 2021

Great app with far more capabilities than I initially understood. Even on the community plan. Even greater customer commitment and support. We had a glitch in setting up email marketing: it was expertly and quickly resolved in real time, by Sohreb, who was very courteous and reassuring. Thanks AI Trillion! Will consider upgrading our plan as we see results.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for this lovely review! πŸ’–

5 / 5 Share

Oct. 27, 2021

We are very happy to install this app which gives all the support that is required by our website..

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for the five-star rating! πŸ€—

5 / 5 Share

June 13, 2023

UPDATE: Still enjoying this app, Customer Service is amazing! Enjoying this app and love the support given to set it up correctly as well as teach me how to use it to the fullest potential. Update: Very prompt and helpful response to an issue I was having with my store. Thank you.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

I am using AITrillion app for reviews, newsletter, email marketing, and many more as this app is brilliant and offers so much in one place. The team is brilliant, very responsive and engaging, and always willing to help.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! πŸ’– We're so glad to hear that you're loving our app :)

5 / 5 Share

Sept. 24, 2021

I love this app! Preetam D helped me from the beginning to the end he have been extremely helpful and patient. Customer service was A+. Thank you Preetam D from the Aitrillion and the shopify team!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! 😍 We're so glad to hear that you're loving our app and customer service!

5 / 5 Share

Sept. 2, 2021

This app is number 1 for all your needs especially with the product review, and the email marketing. All the features are amazing. Namit, is oh so nice. Prompt respond when you send an email to this company. Thank you so much for all what you have taught me Namit! You are the best!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that πŸ’– Thanks so much for leaving us this lovely review!

5 / 5 Share

Aug. 13, 2021

I enjoyed using the affiliate marketing, product review and loyalty reward options along with many other features.

Store

Frag-X

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! 🌟 We're so glad to hear that you're loving the app! :)

5 / 5 Share

Aug. 6, 2021

very usefull and great app and very good support. very helpfull and fast replay when you have a question

Using app

29 days

Total reviews

13

Average rating

4.5

Developer Reply

Thank you for sharing your kind feedback! πŸ™Œ We're so excited to see your store grow with AiTrillion :)

5 / 5 Share

July 22, 2021

I am very happy with the service I received. Preetam D worked quickly to get my issues resolved. Thank you again!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for leaving so quickly a review! We're so glad to hear that the support team was able to help out πŸ’–

5 / 5 Share

Aug. 9, 2021

Updating this review. We started out on a rocky start the first few days but every since then the support has been amazing! They are quick to respond and to setup a zoom call asap to fix the issue. I am extremely stratified!!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We're so sorry to hear this. Our team has sent a message your way to help out. You can also drop us an email any time and we do reply to every ticket in a max of 12hours for sure. Our support email is [email protected]

5 / 5 Share

July 15, 2021

I have used several email marketing apps, but this app is by far the best. It covers all aspects of email marketing. Though in the beginning I found it tedious to begin with, but the support has been quite great. They are always there to help, which you can't find in other apps. I will highly recommend this app for anyone who wants to increase their email marketing.

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨

5 / 5 Share

July 5, 2021

There are a lot of features to this app and it's taking some time to get things set up but the customer service has been very responsive and helpful when I have reached out. So far so good!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're so glad to hear that the support team was able to help out πŸ’–

5 / 5 Share

June 15, 2021

So far I am really enjoying all the features and easy configuration options as well as the Customer Service! I had a couple questions and was immediately able to speak with Namit for over an hour. He happily answered all my questions and gave me a lot of good information on how to find additional answers to commonly asked questions about setting up an Affiliate program.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write this review 🀩 Glad we could be of such help!

5 / 5 Share

June 14, 2021

I use this app to run my email campaign and it is good for us. The integration between loyalty, email, and all its features is very tight-knit and the support is great as well!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! πŸ’–

5 / 5 Share

May 27, 2021

This company is Awesome! In addition to assisting with me with my Ai Trillion Experience, I had an issue with my Email records which is not really associated with Ai Trillion but because it was a business related issue, the rep (Namit) spent 2 days with me to ensure that my business email was in working order so I can resume business as usual....Talk about EXCELLENT SERVICE!!! I highly recommend this app but more importantly the Customer Service Support! Thanks!!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

I have had this app for awhile but have not used/understood many of the features. I reached out and Namit had a zoon meeting with me. He was VERY knowledgeable, patient and showed me exactly how to use some of the phenomenal features available with Ai Trillion.. Thank you Namit

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that πŸ₯° Thanks so much for leaving us this lovely review!

5 / 5 Share

May 25, 2021

This app is sort of all in one. The customer service was good. I had a question and somebody from their team helped me with the issue.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2021

This app offers a lot of capability. The AIT team is very responsive and helpful when needing assistance.

Using app

9 months

Total reviews

3

Average rating

5.0