All reviews

Rating Breakdown

  • 5
    84% (417 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2021

This app has worked out fantastic for me! I highly recommend the app and its support team. I love that I don't have to slow down my site with a bunch of separately installed apps running inefficiently. I also very much appreciate the Ai Trillion service that I've received. Not only have they bent over backward to support customizations that I've requested, but they have remained very patient with me. I am not a techie person and this is my first e-commerce store/website. Their support team has been and continues to be, very responsive! Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

Une bonne application tout en un, qui peut se révéler très redoutable une fois qu'elle à était bien configurer avec un service client super réactif. Je valide !

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

Really good app and amazing customer service! They are always quick to answer and really helpful with all the occuring issues.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

It is very easy to use this app. It has beautiful free templates. The customer staff do respond on time to concerns.

Using app

Over 1 year

Total reviews

15

Average rating

4.1

5 / 5 Share

April 22, 2021

Very patient support from Preetam as I am not very tech savvy at all. I am on the free subscription at the moment & everything has been working well.

Using app

4 months

Total reviews

13

Average rating

4.8

5 / 5 Share

April 22, 2021

I used this app to help me create customer reviews as well as set up customer loyalty points. Very east and overall great experience!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2021

I love the support staff and the concept of this "app", It is much more than one app, it is like many apps working together in a clever way Try it. It is simple to work with

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review 💖 We are sending you positive vibes!!!

5 / 5 Share

April 5, 2021

This app is literally going to save me $400 in other app fess, AND ITS A BETTER PRODUCT! They also have AMAZING customer service. Im in the process of getting rid of at least 4 apps! This is possibly the best app value wise that we have purchased! Big appreciation from FragrantBodyOilz

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 2, 2021

Great support, easy to use. The one thing I needed help setting up so far (DKIM settings) they were able to give me clear instructions that solved the problem.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review 🌟This is super helpful 💖

5 / 5 Share

April 2, 2021

Customer service is great I needed help getting everything started and they had me set up within a day.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write this review We're excited about your launch and we're here to help you boost customer engagement 🚀

5 / 5 Share

March 31, 2021

This app is overwhelmingly inclusive of just about everything I need...in a good way! With all of the moving parts it takes a minute to get acclimated and that where the A1 customer service comes in...you have to try this app, you won't be disappointed. Not to mention, I received a phone call a few days after I downloaded the app from the customer success department to get a feel for my needs and to let me know that their team would be there to help with the onboarding and anything else I need. You can't beat Great Customer Service!!!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and five-star rating! Our Customer Success team is so happy to help out. 😄

5 / 5 Share

March 26, 2021

This is quite a robust app so we needed help implementing some of the modules. It was a great customer service experience!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your lovely review ✨ We're so glad to hear that you're loving the app! 💖

5 / 5 Share

March 20, 2021

I use this app for all email marketing and website popups. It is easy to navigate once you get the hand of it. I needed help on a few things that I didn't understand but the guys over at AI Trillion were amazing! They always responded by email with different sources/videos that you can watch on their site to help you with whatever problem that you may have. They will also do a zoom call with you with screen share if you need assistance on something that you can't find. I highly recommend this app and working with this team!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your 5 star review 💖 We're so glad to hear that you're loving the app!

5 / 5 Share

March 15, 2021

Very easy to install and setup. The support is great, I've explained the problem I had ( Live-chat button overlapping the 'get to the top' button on mobile ) in an email, and they 'surprised me' in a day or two with my buttons remotely moved around and spaced out great, awesome app and awesome support!

Store

Lovasa

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

This is so exciting! We can't wait to grow alongside your business 💖 Thanks so much for the 5-stars!

5 / 5 Share

March 13, 2021

Love AiTrillion, tons of functions. And customer support is always quick and to the point. No need to subscribe multiple apps since AiTrillion literally has it all.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

Very easy app to install and customise. Customers seem to love interacting with it and there's a definite boost in traffic. Great support available too.

Using app

10 months

Total reviews

10

Average rating

4.6

Developer Reply

Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at [email protected]!

5 / 5 Share

March 3, 2021

We are very happy as is a very useful app! And customer service perfect, always with prompt response to any request!

Using app

12 months

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for taking the time to share your feedback. It's warmly appreciated.

5 / 5 Share

March 3, 2021

I just started using the app. I had some troubles getting it to work for me but I contacted customer service and they where able to help me in a timely manner. The person I received help from was very knowledgeable and easy to talk to. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for five stars! We really appreciate it. 😄

5 / 5 Share

Feb. 25, 2021

Es perfecto, todo en un único lugar, ya no tengo que tener muchas aplicaciones para cada cada cosa.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review and for leaving us 5 stars!

5 / 5 Share

Feb. 24, 2021

I used this app for now a week and it is just a brilliant add up to your shop. Technical support is fast and really efficient!!! Thank you one more time Preetam D for your help.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We really appreciate it. 💖