All reviews

Rating Breakdown

  • 5
    84% (412 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2020

amazing customer service resolved my issue in minutes thanks a lot preetam for you help I definitely recommend this app

Store

Brooun

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2020

Molto utile come app, davvero carina ed intuitiva!! Credo sia una delle poche disponibili a livello gratuito ad offrire questo servizio.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2020

I love the onboarding proccess & so far i can see how it's going to help since with getting to know my customers/leads

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2020

I've been using it a little while but I'm really enjoying it. There are several tools and the fact that you can change the text to the shape you want has won me over.

Store

Donna

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 30, 2020

A great application with many functions. If there is a problem, the staff will actively assist in solving it

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2020

Probando la app, hasta ahora me parece excelente. Hace tantas cosas que no puede tener un mejor nombre. Un poco de gamificación para promover más interacción con tu página.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2020

I think this is very good but there are some things that do not work I think this is special for the theme but very good

Store

spearss

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

So far so good. The support is great as well. The modules look nice and simple, and the setup is intuitive. The support is awesome as well.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2021

I'm still testing and weighing the features against apps I was already using but so far, I've switched to their web push and loyalty features. I am now considering the email feature and switching my announcement bar needs b/c it would eliminate two apps for me. My chat and product reviews are already covered by apps that I really like but I may review at a later date. The 5 stars so far are for the features I have switched too, the ease of doing so, the extensive options for both the rewards and web push. I especially like all the reward earning options, tier options and the templates for the web push...those items alone made it an easy decision for me. The 5-stars are also for their support help. I contacted them with 2 issues/questions and came up with 2 more during our conversation since Preetam was so helpful and patient. I am going to seek out a roadmap or some type of updates on what's coming next. I'm hoping I will find some sort of mobile app option...I know that's a tall order but it would super helpful Otherwise, I hope this is the beginning of a great partnership! Thank you AiTrillion for a great app that covers so much and Preetam for your help! 11.27.2020 - Had a good experience with support again today...the day after Thanksgiving. I'm so glad they were there to offer help. We were able to resolve the issue that was mainly based on having duplicate sendgrip cname settings...issue resolved. Thanks again Preetam! Update 4.6.2021- I am now using the review app in addition to the web push and loyalty rewards app. I still really like this app. The number of features it has available and the cost over value make it a no-brainer for my shop. Customer service is very responsive and helpful as well. Give it a try if you haven't already!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

This is such a wonderful app! Requested some assistance for email marketing and after 5 mins I was all set up. Plus it has so much features! Highly recommend. Fats forward and I'm still using this app. It's absolutely amazing. It really helps getting started and growing your email and push notification marketing campaigns. Highly Recommend!!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! We are so grateful for your kind words. Thanks for sharing your 5 STAR review with us and the community. We are so grateful to you for the gesture.

5 / 5 Share

Sept. 8, 2020

This app is fantastic an it has so many functionalities that you find on multiple individual apps. I love it and good work. The support is also fantastic as well. Definitely recommend

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you.

5 / 5 Share

Aug. 29, 2020

This is the Swiss Army knife of app, it has everything you could ask for. Really has helped us with marketing our site and getting good traffic. also have some great customer 24/7 service too.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Our heart just keeps thanking you and thanking you! Thank you for your 5-star review. Words are not enough to express our thanks for the 5-star review. We will always be grateful to you for making our day special today.

5 / 5 Share

Dec. 9, 2019

Amazing customer service from AiTrillion app they set me up instantly and answered all my questions, as well as their service leading me to increased sales, HIGHLY RECOMMEND

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Dec. 12, 2019

App didn't work out for us but the customer service to take care of that was fantastic! Keep up the hard work and I hope it helps out others in the future.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tom - Your app charges are correct based on our pricing plan. Still, we went ahead and approved a refund of your charges as you have not used the app. Let us know if you have any queries and our team is available anytime to help you and set up the app with all the features. Thanks

5 / 5 Share

Nov. 27, 2019

Brilliant ! This app has increased my sales and the loyalty rewards has given my customers the extras push to buy my products. I have to say the customer service team at aitrillion are absolute brilliant! They have sent me up and got me going without disturbing my business/ I highly recommend ai trillion!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five-star review! It's awesome to hear that our Support team was able to help out!

5 / 5 Share

Nov. 25, 2019

The app is amazing, it has so many functions and allowed me to drop several apps. The customer service I have received is great and they are willing to help you.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for using our app, and for the five-star review!

5 / 5 Share

Nov. 19, 2019

Am using this app to get my store ready for BFCM.It has lots of features and I like everything about it.Hopefully I will be able to make some sales.Customer service is excellent.Thank you Sachin!!You are the best.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Nov. 18, 2019

This app has the most solid features of any marketing app I've ever used. Support is top-notch. Don't pass this one up :) Every time I have needed support they respond within an hour and often time they will offer to configure portions of the system I'm stuck on.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Nov. 16, 2019

I loved how the app was easy to use plus their are extremely respectable plus they personally optimized it to correctly correlate with ezosto all the staff is loving in supporting just eating to see a change in engagement other than that wonderful app ✅

Store

EZOSTO

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.