All reviews

Rating Breakdown

  • 5
    89% (225 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (10 ratings)

Reviews with Text

  • 98% (249)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2025

This support team has always been there when called upon. They always make sure that your issue is fully resolved and your system is at optimal performance. I am grateful for this type of support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

AiTrillion has honestly made running my store so much easier. I used to juggle different apps for emails, reviews, loyalty — now it’s all in one place and it actually works really well together. What I love most is the support team. They’re super friendly and quick to help whenever I have questions or get stuck. It really feels like they care and want you to succeed. If you’re looking for a simple way to manage your customer experience and marketing, I definitely recommend giving AiTrillion a try.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

Lots of options to automate your customer interactions. Our main focus was the loyalty program but we have now started implementing the other features that are all included in the price. Great value tool and definitely recommended

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Powerful Features & Excellent Support! We've been using AiTrillion for our store for a few months now, and it has truly streamlined our marketing efforts. The loyalty rewards, email automation, and product recommendation tools have helped boost customer engagement and repeat purchases significantly. What we appreciate most is the flexibility and depth of features it offers—plus the support team goes above and beyond to ensure everything works smoothly. It's a reliable platform for growing a Shopify store, and we’re extremely satisfied with the results so far. Highly recommend AiTrillion to any serious eCommerce brand!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2025

The AiTrillion team helped us with custom integration and provided excellent development support throughout. Highly recommend for anyone looking to build a smooth membership experience, and we’re excited to try even more features soon!"

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2025

I am soooooo grateful for this meet up. it has changed the trajectory of my business within a few minutes. He was patient and helpful!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

AiTrillion has been an absolute game-changer for our business. Their all-in-one platform has everything we need to engage and retain our customers—all under one roof! The email marketing tools are robust and easy to use, allowing us to create high-converting campaigns with ease. The workflow automation is incredibly powerful and has saved us countless hours by streamlining repetitive tasks. We especially love the smart popups, which have helped us capture more leads and boost conversions effortlessly. The customer account features enhance the user experience by giving our shoppers a seamless, personalized interface. And the announcement bar is perfect for promoting sales, special updates, or urgent messages in a clean, professional way. AiTrillion’s customer support team is responsive, knowledgeable, and always willing to help. If you're looking for a reliable, feature-rich marketing platform that actually drives results—look no further. Highly recommend AiTrillion to any business looking to take their loyalty strategy to the next level!

Store

BOOSTIQ

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

I recently started using AiTrillion to automate my rewards program, and I couldn’t be happier with the results. The platform seamlessly integrates my Shopify site with Instagram, which has made running my loyalty program smoother and more efficient than I could have imagined. What truly sets AiTrillion apart is their first-class customer service. From the start, the support team has been incredibly helpful and responsive, ensuring that the setup process was straightforward and stress-free. The integration itself was flawless, and the outcome matched my expectations perfectly. I’m thrilled with the functionality and ease of use so far, and I’m excited to explore more of what AiTrillion has to offer. If you’re looking for a reliable platform to automate your rewards program while maintaining a great connection with your customers, I’d highly recommend AiTrillion!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

As an eCommerce store owner, I've tried several loyalty and rewards apps, but AiTrillion stands out as the most powerful and feature-packed solution on Shopify. The support team of the company is very helpful.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

March 26, 2025

Just started using this app, and so far its the best around for the all in one app and service. The Support is great, fast and efficient. highly recommended to anyone looking to upgrade there store and customers experience. 5 Stars *****

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

AiTrillion is not just a great platform, but its support team is amazing. They’re always there when you need them, respond quickly, and genuinely care about helping you get the most out of the app. It’s hard to find such great support these days. Highly recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

I installed this app and had a few questions about usage. Hritik and customer service team were very helpful and scheduled a call incredibly quickly, solved my queries and were incredibly knowledgeable. Would highly recommend customer service. The app itself is highly intuitive with each individual app working together. For us this eliminated the need for workarounds and other workflow patch ups compared to other individual apps. 10/10

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

AiTrillion is a wonderful platform with many different tools you need to run your business. We love that so many assets are located in one place and make it easy for us to accomplish multiple business goals under one platform such as E-mail & SMS marketing and promotional web design tools. We originally installed AiT for the expansive Loyalty Program which has been a great tool to us, but there are many other features within this App that will benefit your business. Plus, the customer support is very responsive and will lead you through any questions or set-up guides you need. 100% recommend to other Shopify users!

Store

Spark*l

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

great app, they try to work with you to help

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2025

We were amazed by the power of this app, and by the clarity and professionalism of the support team.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

Very responsive support team.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

I tried 5 other loyalty programs before I chose this one. This is what the other 5 should have been like. First, setup is super easy and it looks great on my site out of the box. Second, the AITrillion app has so many features at a great price that using it is a no-brainer. Third, the customer support is the best I've ever experienced. If you want tons of features on your site at a great price with even better customer support, give AITrillion a try.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

The best customer relation I ever seen. It is above all expectations. Their team is helping me to set up everything while we are under a lot of workload and it is a top-end support they are offering. The features feels unlimited and very well done. This app may be the number one on Shopify in a few years because of their ability to make such a great product, but more over with a perfect set up team wich is the key for ecommerce actors. Bravo !

Store

h2o+

Using app

17 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! 😊 We’re thrilled to hear that our support and features have exceeded your expectations. Helping you succeed, especially during a busy time, means the world to us. 💪 Your trust motivates us to keep improving and aiming for that #1 spot on Shopify. 🚀 Thank you for being part of our journey! 🙌

5 / 5 Share

Jan. 15, 2025

all good, easy to use, very strong function

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We’re thrilled to hear you find the app easy to use and packed with strong features. Let us know if there’s anything else we can assist you with! 🚀

5 / 5 Share

Dec. 13, 2024

Great experience!! I will recommend all my friends in the business, i would like to express the deepest thank for specialist Reena, who really saved my life in solving my tons of problems!!!!

Store

YiEon

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We’re so glad to hear you had a great experience, and we’ll be sure to share your kind words with Reena. She’ll be thrilled to know she made such a positive impact. 🚀🙌