All reviews

Rating Breakdown

  • 5
    84% (412 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)
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5 / 5 Share

Jan. 18, 2024

I can't express how thrilled I am with Aitrillion! This app has truly transformed the way I manage my Shopify store, making my life as an entrepreneur so much easier. The automation features are top-notch – from personalized email campaigns to targeted SMS marketing, it's a one-stop-shop for all my customer engagement needs. The ease of use is outstanding; even if you're not tech-savvy, Aitrillion's intuitive interface guides you through the process effortlessly. The analytics and insights provided are a game-changer for decision-making. I can now understand my customer behavior better, allowing me to tailor my strategies for maximum impact. The customer support is impeccable - responsive, knowledgeable, and always ready to assist. What sets Aitrillion apart is its versatility. Whether you're a small business or scaling up, Aitrillion scales with you. The loyalty program has significantly boosted customer retention, and the reviews and referrals feature have turned my satisfied customers into my biggest promoters. In a nutshell, Aitrillion is a must-have for any serious e-commerce entrepreneur. It's not just an app; it's a powerful ally in growing your business. Kudos to the team behind this brilliant tool! Thank you, Aitrillion, for making my Shopify experience extraordinary!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

AI Trillion is a great app with even better support. Rishav has been incredibly helpful in getting my loyalty program set up. Great features, and I know it's going to help my business immensely. Would highly recommend!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Great support. Quick and efficient.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

So far, it's been great. Customer support is extremely quick and responsive. I'm looking forward to using more features!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Hi, we are in the beginner phase of integrading the app and workflows into our shop. But for now the customer support is great and we got used to the apps workflow pretty good. After using it for a couple of days we would recommend it.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

The help and the questions we have were solved in the call. Very helpful. Appreciate the time and everything.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Very good apps and good customer services from their team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Wacoal Thailand just started using AiT app on-line store, AiTrillion has so many features and such deep functionality, Lots of other great features and good support, This app really helped our organization keep track of our member data and handle transactions easily.

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 26, 2023

Good customer service

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the compliment! We appreciate your positive feedback on our customer service. πŸ˜ŠπŸ‘ If you ever have any questions or need assistance, feel free to reach out to us anytime.

5 / 5 Share

Dec. 20, 2023

Patient and caring customer service. They went above and beyond what I asked for them to do. They responded in a timely manner and resolved my issue.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Our customer service team is patient, caring, and responsive. They went above and beyond to resolve your issue in a timely manner. Thank you for your feedback! πŸŒŸπŸ‘πŸ˜Š

5 / 5 Share

Dec. 18, 2023

We are using Ai app . This app surpasses our expectations, , it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems. Support has been prompt it's good

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that the AI app has exceeded your expectations! 🌟 It's great to know that it's meeting your needs and that the setup was straightforward. Our support team is always here to assist you promptly whenever you need help. Thanks for your positive feedback! πŸ˜ŠπŸ‘πŸ€–

5 / 5 Share

Dec. 6, 2023

Reena has been very helpful and do provide me with the solutions and offer extra assistance. The apps has been great for our business too.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

That's fantastic to hear! 😊 Reena is indeed a valuable part of our team. We're thrilled that our app has been beneficial for your business. If you ever need more assistance or have questions, please don't hesitate to reach out. πŸŒŸπŸ‘πŸ’Ό

5 / 5 Share

Dec. 5, 2023

This app really helped our organization keep track of our member data and handle transactions easily. Big upgrade for us. Lots of other great features and good support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

πŸ™Œ Thank you for the awesome review! πŸ˜ƒ We're delighted to hear that our app has upgraded your organization's operations. If you ever need assistance or have suggestions, we're here to help. Cheers to more success together! πŸš€πŸ’ΌπŸ’―

5 / 5 Share

Dec. 4, 2023

Amazing service thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You're very welcome! We're thrilled to hear that you had an amazing experience with our service. If you ever need assistance in the future, don't hesitate to get in touch. Thank you for your kind words! πŸ˜ŠπŸŒŸπŸ™

5 / 5 Share

Nov. 25, 2023

We just started using AiT app on our shopify POS and on-line store. We wanted a simple loyalty app that could send emails and sms to customers. This app surpasses our expectations, and even though we are not using all the capabilities as yet, it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems. Support has been prompt and Rishav helped us to migrate from another loyalty app easily. I like that we have one person assigned to help us each time we reach out to AiT. The customer support is excellent. The app is a bit slow in loading, however, I need to do more investigations as to why this is happening and also do further testing of the app.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review! 😊 The AiTrillion app is exceeding your loyalty program needs, and our support team is here to assist you promptly. πŸš€ Feel free to reach out anytime! πŸ‘

5 / 5 Share

Nov. 24, 2023

Fantastic app! Seamless integration with Shopify, offering robust features. The standout, however, is the unparalleled customer service. Quick, knowledgeable, and incredibly helpful. They go above and beyond to ensure a smooth experience. Highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you're enjoying our app! πŸŽ‰ Seamless Shopify integration and robust features are our top priorities. πŸ˜ƒ Our dedicated customer service team is here to provide quick, knowledgeable, and helpful support. 🌟 We're delighted to go the extra mile for you! Thank you for the recommendation! πŸ™Œ

5 / 5 Share

Nov. 23, 2023

Support is very good. He resolved my query effectively. Thank you

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

Developer Reply

Great to hear! 😊 Our support team is here to help, and we're glad we could resolve your query effectively. Thank you for your feedback! πŸ‘

5 / 5 Share

Nov. 23, 2023

The customer service handled my issue really quickly, overall it is a nice experience using the app.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

We're pleased to hear that our customer service resolved your issue quickly and that you're having a positive experience with the app. If you ever need further assistance, feel free to reach out. Thank you for your feedback! πŸ˜ŠπŸ‘

5 / 5 Share

Nov. 22, 2023

I love it. So many apps in one. Recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you love it! 😍 Our all-in-one approach aims to simplify things for you. Thanks for the recommendation! πŸ™ŒπŸ˜Š

5 / 5 Share

Nov. 22, 2023

We recently moved over to this app from Marsello. Although Marsello was very easy to use, having many options in one place was very convenient. We can eliminate the other apps we have and use AiTrillion for almost everything. It has a lot to offer. We are still working through the change, but we hope this will fit our company well. The one thing to ensure you are aware of is that when you run out of emails, which will be quick if you have a lot of customers, you need to add additional blocks because it will not automatically add them. It will stop and tell you that "Your limit is over!" Worked with customer service today, and Reena was wonderful. I am sure we will continue to need help until we work through the process until our set up is final. I look forward to enabling all the services they offer.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for switching to AiTrillion! πŸš€ It's great that you're finding our all-in-one solution convenient. Remember to manage email limits, and our team is here to help during your setup. We look forward to serving your company well! πŸ˜ŠπŸ‘