All reviews

Rating Breakdown

  • 5
    89% (225 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (10 ratings)

Reviews with Text

  • 98% (249)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2024

We have used a number of their modules. Particularly the Loyalty Program and Product Reviews, both have worked wonderfully. I recently setup the Affiliate Module and was having trouble setting it up. Their customer service is excellent. They are always quick to respond and follow up afterwards. Definitely worth the money

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

We are trying it out and so far the level of support we've gotten has been amazing! They are super supportive and on top of your account if things are not working correctly or if they need to fix any issues. very happy to have this level of support and can wait to start using the platform.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're thrilled to hear about your amazing support experience. We're here to ensure everything runs smoothly and can't wait for you to start using the platform! πŸš€

5 / 5 Share

May 10, 2024

We began our search to install a loyalty program and a product review module on our store. We discovered AiTrillion in the process and were impressed by a large number of modules on offer effectively combining our entire CRM under one roof. The product and on-boarding team have been extremely helpful and available on call to align the various modules and set up in line with our brand themes. This has been of tremendous help as they have worked diligently to deliver the modules. We have yet to enable all the modules but are hopeful that the data once harnessed will allow us to increase average sales and customer retention. I recommend this app for its features and friendly customer help.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the detailed review! We're delighted to hear about your positive experience with AiTrillion. Here are some highlights: Comprehensive Modules: We're glad you found our wide range of modules useful for combining your entire CRM under one roof. πŸ˜ŠπŸ“¦ Supportive Team: It's fantastic to hear that our product and on-boarding team were helpful and available to align the modules with your brand themes. We strive to provide excellent support. πŸ‘πŸ‘₯ Future Potential: We appreciate your optimism about the future benefits of our modules. We're confident that harnessing the data will help boost your average sales and customer retention. πŸ“ˆπŸŒŸ Thank you for recommending our app!

5 / 5 Share

May 2, 2024

I would recommend this tool to all e-commerce stores as I am getting good sales from this tool by using various features. Their customer support is also very good and they respond promptly. Now waiting for their WhatsApp automation features!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! 😊 We're thrilled to hear you're getting great sales and enjoying our features. Our customer support team is always here to help. Stay tuned for the WhatsApp automation! πŸš€πŸ“ˆ

5 / 5 Share

May 1, 2024

AI trillion is the best app for managing all promotion activity of an online store. It offers 15 promotional tools to promote the Shopify store. I recommend this app to everyone looking for a versatile app that can do anything. To top it off, they offer the best customer service you can find. I love these guysβ€”they are the best of the best.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! 🌟 We're thrilled to hear that AiTrillion has been instrumental in managing all your promotion activities with its 15 versatile tools. Your recommendation means a lot to us. Our customer service team is dedicated to providing the best support, and we're glad you love their assistance. We're here to help you succeed! πŸ˜ŠπŸš€

5 / 5 Share

April 30, 2024

Hritik has been very helppul with our need trying to finde the best solution for our referral program.

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're glad to hear that Hritik has been helpful in finding the best solution for your referral program. We're here to support you! πŸš€

5 / 5 Share

March 25, 2024

Amazing support! Thanks so much Reena for answering all of my questions and helping me integrate my Shopify store!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're thrilled to hear that you had an amazing support experience and that all your questions were answered. Happy integrating! πŸš€

5 / 5 Share

March 19, 2024

We have a membership based community and having AiTrillion connected with Shopify let us have different visibility and exclusive offers and pages to our members. We love it!

Store

Mussa

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! 🌟 We're thrilled that AiTrillion has enhanced your membership-based community by offering exclusive visibility and offers. We're glad you love it! πŸ˜ŠπŸš€

5 / 5 Share

March 8, 2024

Top Funktionen, starker und kompetenter Support.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank fΓΌr das tolle Feedback! 😊 Wir freuen uns, dass Sie mit unseren Funktionen und unserem kompetenten Support zufrieden sind. πŸš€

5 / 5 Share

Feb. 29, 2024

Great customer support! very helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

AI Trillion is a great app with even better support. Rishav has been incredibly helpful in getting my loyalty program set up. Great features, and I know it's going to help my business immensely. Would highly recommend!

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Great support. Quick and efficient.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

So far, it's been great. Customer support is extremely quick and responsive. I'm looking forward to using more features!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Hi, we are in the beginner phase of integrading the app and workflows into our shop. But for now the customer support is great and we got used to the apps workflow pretty good. After using it for a couple of days we would recommend it.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

El servicio al cliente ha sido efectivo. Tuve un problema para agregar cuenta de afiliado, la respuesta fue excelente y en corto tiempo, trato personalizado y amable. Se percibe el interΓ©s de colaborar para hacer efectivo el programa. Gracias!!!!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Very good apps and good customer services from their team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Wacoal Thailand just started using AiT app on-line store, AiTrillion has so many features and such deep functionality, Lots of other great features and good support, This app really helped our organization keep track of our member data and handle transactions easily.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Good customer service

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the compliment! We appreciate your positive feedback on our customer service. πŸ˜ŠπŸ‘ If you ever have any questions or need assistance, feel free to reach out to us anytime.

5 / 5 Share

Dec. 20, 2023

Patient and caring customer service. They went above and beyond what I asked for them to do. They responded in a timely manner and resolved my issue.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Our customer service team is patient, caring, and responsive. They went above and beyond to resolve your issue in a timely manner. Thank you for your feedback! πŸŒŸπŸ‘πŸ˜Š

5 / 5 Share

Dec. 18, 2023

We are using Ai app . This app surpasses our expectations, , it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems. Support has been prompt it's good

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that the AI app has exceeded your expectations! 🌟 It's great to know that it's meeting your needs and that the setup was straightforward. Our support team is always here to assist you promptly whenever you need help. Thanks for your positive feedback! πŸ˜ŠπŸ‘πŸ€–