All reviews

Rating Breakdown

  • 5
    83% (302 ratings)
  • 4
    9% (31 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    7% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2023

it-s great and really easy to use, doesn-t complicate anything at all. The chat support team responds quickly and it-s really attentive.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Great app. Although I was having a problem getting the stars on my collection page the support team fixed it for me. Recommended.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review of Alireviews! We're thrilled to hear that you're enjoying the app and that our support team was able to resolve the issue you were experiencing with the stars on your collection page. Our goal is always to provide top-notch support and ensure that our users have the best experience possible with our app. Thank you for recommending Alireviews, and please don't hesitate to reach out if you have any further questions or concerns. Thanks Arpit Team Zegsu

5 / 5 Share

March 7, 2023

Very responsive and good support. I like the ap it's very easy to use. I think it will help boost my sales.

Using app

About 1 year

Total reviews

9

Average rating

4.0

Developer Reply

Dear Merchant, Thank you for taking the time to share your positive experience with AliReviews. We're thrilled to hear that you find our app easy to use and that our support team has been helpful and responsive. Our team strives to provide excellent customer service, and we're glad to see that we were able to meet your expectations. We're also pleased to hear that you believe AliReviews will help boost your sales. We designed our app to help businesses like yours increase their credibility and build trust with their customers through honest and transparent reviews. Thank you again for your kind words and for choosing AliReviews. If you ever need any assistance or have any questions, please don't hesitate to reach out to our support team. Best regards, Arpit Team Zegsu

1 / 5 Share

March 6, 2023

App trava e não carrega os reviews. .

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Prezado Comerciante, Obrigado por reservar um tempo para deixar um comentário sobre sua experiência com o AliReviews. Lamentamos saber que você está tendo problemas com o aplicativo e que ele não está carregando os comentários corretamente. Gostaríamos de trabalhar com você para chegar ao fundo do problema e encontrar uma solução. Nossa equipe de suporte está disponível 24 horas por dia, 7 dias por semana, por meio de chat ao vivo, e-mail e telefone. Incentivamos você a entrar em contato conosco diretamente para que possamos coletar mais informações e solucionar o problema juntos. Nossa equipe se dedica a fornecer o melhor suporte possível ao cliente e estamos confiantes de que podemos ajudá-lo a aproveitar ao máximo o AliReviews. Obrigado novamente por seus comentários e esperamos ouvir de você em breve. Atenciosamente, Arpit Equipe Zegsu

5 / 5 Share

March 5, 2023

Great free plan. Bought the premium, perks are worth it. Wish the changes didn't reverse after the premium plan ends, huge bummer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review of AliReviews. We are thrilled to hear that you find value in our app and that our premium features are worth it. We understand that it can be disappointing when changes made during the premium plan revert back after it ends. However, our team is constantly working to improve our app and provide the best experience for our users, and we appreciate your feedback on this matter. We are glad to hear that you are enjoying our free plan and we hope that our premium plan has helped enhance your experience even further. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Arpit Team Zegsu

5 / 5 Share

March 3, 2023

O aplicativo é muito bom e confiável. Gostei muito e recomendo, a interface com o cliente é bastante intuitiva e fácil de operar.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado por compartilhar sua opinião no AliReviews! Ficamos felizes em saber que você achou nosso aplicativo bom e confiável. É ótimo saber que você achou a interface intuitiva e fácil de usar, pois nos esforçamos para tornar a experiência do usuário a mais agradável possível. Agradecemos sua recomendação e ficamos felizes em saber que você gostou do nosso aplicativo. Se você tiver sugestões ou comentários adicionais, não hesite em nos contatar. Estamos sempre procurando maneiras de melhorar nosso aplicativo e fornecer a melhor experiência possível para nossos usuários. Obrigado por escolher o AliReviews e esperamos continuar a fornecer um serviço de qualidade! Arpit Equipe Zegsu

5 / 5 Share

March 3, 2023

Simplesmente incrível, super funcional e pratico. o suporte deles também esta de parabéns, me ajudou de mais. Super recomendo o app!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado pelo seu feedback no AliReviews! Ficamos extremamente felizes em saber que você achou nosso aplicativo incrível e prático. Além disso, ficamos felizes em saber que nosso suporte foi útil e eficiente para ajudá-lo. Nosso objetivo é proporcionar aos nossos usuários uma experiência prática e positiva, por isso é maravilhoso saber que estamos alcançando esse objetivo. Agradecemos muito a sua recomendação e se você tiver outras dúvidas ou sugestões, não hesite em nos contatar. Obrigado por escolher o AliReviews e por compartilhar sua experiência com outros usuários. Esperamos continuar a fornecer serviços de qualidade para você no futuro! Arpit Equipe Zegsu

5 / 5 Share

March 2, 2023

The app is excellent and the team is very agile and responds to support queries very swiftly. Overall I think all stores serving both Amazon and Shopify should have this app.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 25, 2023

very easy to use, complete I like to use it,personally I find that the other applications are too complicated to use, for that I recommend the application

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 25, 2023

Uso o AliReviews, em minha loja e estou inteiramente satisfeito, pois todos os os amigos que trabalham com Drop, indicam este App.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Prezado Comerciante, Muito obrigado por deixar uma avaliação positiva no AliReviews e por compartilhar sua satisfação com nosso aplicativo. Ficamos felizes em saber que nossos esforços para tornar nosso aplicativo útil e fácil de usar estão ajudando a melhorar sua experiência como empreendedor. Nosso objetivo é fornecer uma plataforma que ajude a simplificar o processo de importação de análises de produtos do AliExpress, e é maravilhoso saber que nossos usuários estão se beneficiando disso. Se precisar de ajuda ou tiver alguma dúvida, não hesite em nos contatar. Estamos sempre aqui para ajudar e queremos garantir que você tenha uma experiência positiva com o AliReviews. Obrigado novamente por confiar em nós para ajudá-lo com o seu negócio. Arpit Equipe Zegsu

5 / 5 Share

Feb. 24, 2023

I have been on Shopify for several years. During that time I have actively been looking for an App to help me transfer AliExpress product reviews. I found AliReviews and they have solved my problem. This is a great company and product. I highly recommend them. This is by far the easiest App to use. I had no problems and loading. Great information to help you. All the other Apps I have tried was to hard to use. Darrell Richardson - CEO Ligglio

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Darrell, Thank you for taking the time to write such a positive review of AliReviews and for sharing your experience with our app. We are thrilled to hear that we have been able to solve your problem of transferring AliExpress product reviews and that our app has made your experience on Shopify much easier. Our team is constantly working to make our app the best it can be, and we are pleased to hear that you found it to be easy to use and informative. Your recommendation means a lot to us and we appreciate your support. If you have any questions or feedback in the future, please don't hesitate to reach out to us. We are always here to help and we value your input. Thank you again for choosing AliReviews and for being a loyal customer. Arpit Team Zegsu

1 / 5 Share

Feb. 17, 2023

muito ruim, joguei dinheiro fora. pois nao aparece os comenarios na pagina do produto. suporte é pessimo

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Olá, Recebemos seu e-mail 10 minutos atrás e respondemos imediatamente, solicitando o acesso do colaborador à sua loja para identificar e corrigir o problema para você. Verifique seu e-mail e aprove a solicitação para que eu possa ajudá-lo. Por favor, dê-nos tempo para resolver o seu problema antes de deixar feedback negativo. Obrigado Arpit Equipe Zegsu

5 / 5 Share

Jan. 30, 2023

O melhor suporte que já recebi aqui na plataforma além de ferramentas muito interativas e de qualidade.

Store

Rara

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Muito obrigado por deixar essa resenha positiva sobre o AliReviews! Estamos muito felizes em saber que você tem tido uma boa experiência com nosso suporte e que você acha que nossas ferramentas são interativas e de qualidade. É sempre gratificante saber que estamos ajudando nossos usuários a alcançar seus objetivos. Obrigado pelo seu apoio! Obrigado, Arpit Equipe Zegsu

5 / 5 Share

Jan. 29, 2023

The support from Zegsu was really fast. I submitted an reguest on a sunday and they helped me a few hours later. Thats nice! And of course my problem was fixed by a kind support employee :)

Store

Tackup

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving such a positive review of Zegsu AliReviews! We're thrilled to hear that our support team was able to help you quickly and efficiently, even on a weekend. It's great to know that our support was both fast and effective and that our team was able to assist you in resolving your issue. We're glad that you had a positive experience with us and we appreciate your kind words about our support employee. Thank you for your support! Thanks Arpit Team Zegsu

1 / 5 Share

Jan. 10, 2023

unprofessional app; there is a language mismatch in the content, and there is no way to edit this yourself.

Store

Icecld

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Dear Merchant, Thank you for taking the time to leave a review for AliReviews. We apologize for the language mismatch in the content and any inconvenience this may have caused. Your feedback is extremely valuable to us and we are glad to inform you that we have now introduced a feature in the app that allows merchants to select their preferred language in the widget settings. We would appreciate it if you could give our app another chance and see the improvements we have made. Thank you again for bringing this to our attention. Thanks Arpit Team Zegsu

5 / 5 Share

Jan. 5, 2023

The app is very easy to use, if you buy the subscription then you have unlimited reviews and it does not restrict the features to two or three other subscription options like the other review apps. It has one subscription version which gives you everything you need without having to pay anymore. I asked to fix one of my problems which was to block names on the popup feature and they personally updated the app for me which helped my store, therefore I recommend this because they have good customer service and it also is a great app.

Using app

2 months

Total reviews

3

Average rating

4.3

Developer Reply

Dear Merchant, Thank you for your review of AliReviews! We are glad to hear that you have found the app easy to use. We appreciate your feedback about the popup feature and are glad that we were able to update the app to meet your needs. We are always striving to improve our app and provide the best possible experience for our users. We are glad that you have had a good experience with our customer service and that we were able to address your issue. Thank you again for your review and for choosing AliReviews. We hope to continue to meet your needs and exceed your expectations in the future. Best regards, Arpit Team Zegsu

1 / 5 Share

Jan. 4, 2023

Horrible experiencia con esta aplicacion, da fallos constantemente, a veces te importa reseñas y otras veces no. La he desisntalado y en la app store me sigue dicieno que esta instalada. Ahora ya no la puedo instalar ni usar mas

Store

VYCE

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Merchant, We are sorry to hear about your negative experience with AliReviews. We apologize for any issues you have encountered with the app crashing, and we understand how frustrating this can be. We would like to reassure you that we are available 24/7 via email, phone, and chat support to address any concerns or issues you may have with our app. However, it appears that you have not contacted us through any of these channels to report this problem. We have now sent you an email to try and understand the issue in more detail and see if there is anything we can do to fix it for you. We value your feedback and are always open to finding solutions to improve the customer experience. We hope to hear from you soon and resolve this issue to your satisfaction. Sincerely, Arpit Team Zegsu ------------- Estimado comerciante, Lamentamos escuchar acerca de su experiencia negativa con AliReviews. Pedimos disculpas por cualquier problema que haya encontrado con el bloqueo de la aplicación y entendemos lo frustrante que puede ser. Nos gustaría asegurarle que estamos disponibles las 24 horas del día, los 7 días de la semana por correo electrónico, teléfono y soporte de chat para abordar cualquier inquietud o problema que pueda tener con nuestra aplicación. Sin embargo, parece que no nos ha contactado a través de ninguno de estos canales para informar este problema. Le hemos enviado un correo electrónico para tratar de comprender el problema con más detalle y ver si hay algo que podamos hacer para solucionarlo. Valoramos sus comentarios y siempre estamos abiertos a encontrar soluciones para mejorar la experiencia del cliente. Esperamos saber de usted pronto y resolver este problema a su entera satisfacción. Atentamente, Arpit Equipo Zegsu

4 / 5 Share

Dec. 27, 2022

Vey clean and very nice. The support line is also very understandable and quick replyes. If you want a quick and clean review page for your products. I recommend it 100%

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Dear Merchant, Thank you for your review of Ali Reviews! We are glad to hear that you have found our platform to be clean and easy to use and that our support team provided quick and helpful replies. We always strive to provide the best possible experience for our users, and we are disappointed that we were not able to earn a full 5-star rating from you. Please let us know how we can improve and what we can do to earn that extra star. We are committed to working hard and providing excellent service for all of our merchants. Thank you again for your review and for choosing AliReviews. We hope to continue to meet your needs and exceed your expectations in the future. Best regards, Arpit Team Zegsu

5 / 5 Share

Dec. 21, 2022

Buena aplicación para gestionar las reviews de tu tienda, muy rápidos y atentos con el cliente, la recomiendo 100%

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2022

I really enjoy this app! Easy to install and, for me, the translating feature was the best. My store is in Japan, and people want to read Japanese, so the feature was really helpful! They even changed the review color to match my brand logo! So helpful!

Store

Cielo

Using app

5 months

Total reviews

2

Average rating

5.0