All reviews

Rating Breakdown

  • 5
    84% (292 ratings)
  • 4
    8% (29 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    7% (24 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2022

Easy too use and best customer experience ever. I am new to the Shopify universe, and app like this one make my life easier. Recomended!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

Happy with it so far. Great customer service! Responded within 24 hours and even followed up to make sure I received a good result.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad to know that AliReviews is adding value to your store. We wish you all the success in your business :) Thanks Arpit Team Zegsu

5 / 5 Share

July 13, 2022

They are amazing. Customer support is very good. If you want to have a good reviews app, I definitely recommend,,Ali Reviews ".

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad to know that AliReviews is adding value to your store. We wish you all the success in your business :) Thanks Arpit Team Zegsu

1 / 5 Share

July 1, 2022

Im trying to reach the costumer service for quite 4 days. There is no reponse at all and im not on the free version. I pay 10$ for this very simple app and dont get any response of questions. I really dont recommend this app. Its completly buggy and as I said no costumer service. Trust me guys, dont get this app and seach for a alternative.

Store

MIKSER

Using app

12 months

Total reviews

2

Average rating

3.0

Developer Reply

Dear Merchant, We are extremely sorry for the delay in response. There was an outage with our chat tool and we weren't able to reply to you in a timely manner. Our email support was live though, but since we did not receive an email from you, it took us some time to respond to you once the issue with our chat tool got resolved. That being said, the issue you had was, that you had accidentally deleted a product from your Shopify admin, and with that all of the reviews that you had spent hours translating into German also got deleted. Our team was quick enough to retrieve all of your reviews from our own backup and restore it on your new product. We also got a confirmation from you that the reviews are all restored. We once again apologize for the delay in response and we thank you for your continued support. For any further help, please feel free to reach out to us. We wish you all the success in your business. Thanks Arpit Team Zegsu

5 / 5 Share

July 1, 2022

Am satisfied using this app and thanks for supporting team for quick response and resolve related app problem I recommend this app

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review. We are thrilled to know that AliReviews is adding value to your store. We wish you all the success in your business. Thanks Arpit Team Zegsu

5 / 5 Share

June 22, 2022

Customer rep came through when I needed urgent help. Great app! Customer service is great too. Happy!

Store

BENOÎT

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Glad to have helped you out! We are thrilled to know that Ali Reviews is adding value to your store. We wish you all the success in your business. Thanks Arpit Team Zegsu

5 / 5 Share

June 19, 2022

They actually helped me on the backend customer to my liking. Would recommend to any new or experienced user, phenomenal application.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are thrilled to know that AliReviews is adding value to your store. We wish you all the success in your business. Thanks Arpit Team Zegsu

5 / 5 Share

June 1, 2022

I have used so many review app's but this one works the best for me. Great UI and easy to use import tools.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. I am glad to know that AliReviews has added value to your store. We wish you all the success in your business! Thanks Arpit Team Zegsu

1 / 5 Share

May 13, 2022

Usei este app para me ajudar a vender mais e no começo foi muito porém ele parou de funcionar e não entendi até agora o porquê. me deixou na mão. Um verdadeiro descaso com o cliente.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Caro Comerciante, Temos chat ao vivo dedicado e suporte por e-mail para nossos comerciantes. Infelizmente, não recebemos nenhuma solicitação de suporte sua em relação ao seu problema. Posso entender que é frustrante quando o aplicativo não funciona conforme sua necessidade, mas estamos aqui para ajudá-lo com esses problemas. Se você tivesse contatado nossa equipe de bate-papo ao vivo, poderíamos ajudá-lo instantaneamente. Enviei um e-mail para você também. Se você quiser nos dar outra chance, por favor me avise e eu o ajudarei pessoalmente. Obrigado Arpit Equipe Zegsu

5 / 5 Share

Feb. 22, 2022

I added the reviews to my shop and they helped me added it on to the store. Since I don't know how to. Very helpful

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are glad to have helped you out setting up AliReviews and are thrilled to know that it is adding value to your store. We wish you all the success in your business. Thanks Arpit Team Zegsu

5 / 5 Share

Feb. 18, 2022

MUY RAPIDA LA ATENCION GRACIAS. PERO IGUALMENTE SI PUEDEN SEGUIR MEJORADANDO LA APLICACION SERIA GRAN AYUDA PARA NOSOTROS. GRACIAS POR ATENCION

Store

Amabali

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Muchas gracias por tu revisión. Definitivamente trabajaremos en sus comentarios y seguiremos mejorando nuestra aplicación. Le deseamos todo el éxito en su negocio. Gracias Arpita Equipo Zegsu

5 / 5 Share

Feb. 2, 2022

Awesome support team! Very helpful when I was needing assistance with review app. Team offered great and fast assistance

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review of our review importer app. It was a pleasure assisting you. We wish you all the success in your business. Stay safe, Arpit Team Zegsu

5 / 5 Share

Dec. 9, 2021

good, fast help, good service, cheaper than the competitors and more proper options to edit reviews. I can recommend it

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are glad to know that AliReviews is adding value to your store. We wish you all the success in your business :) Stay safe, Arpit Team Zegsu

5 / 5 Share

Nov. 10, 2021

They're pretty good review app the support is pretty good and good communication got my problem solved within a day through email

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are glad to know that AliReviews is adding value to your store. We wish you all the success in your business :) Stay safe, Arpit Team Zegsu

5 / 5 Share

Oct. 6, 2021

Glad you guys are providing this service for even free up to a point. I hope the payment plan is also good

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are glad to know that AliReview's Free plan is adding value to your store. We wish you all the success in your business :) Stay safe, Arpit Team Zegsu

5 / 5 Share

Sept. 22, 2021

Some initial teething issues with the Wokiee 2.0 theme but support was excellent and timely. Highly recommend!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are thrilled to know that our AliReviews app is adding value to your store. Wishing you all the success in your business. Stay Safe, Arpit Team Zegsu

1 / 5 Share

Aug. 18, 2021

Reviews are not working in my theme!! How can I solve this??? I need the reviews because I pay for this. Where it is??

Using app

About 1 year

Total reviews

4

Average rating

2.3

Developer Reply

Dear Merchant, We are sorry that you had to face this issue. This problem that you are reporting falls under the category of 'custom installation'. You are using a custom theme and with changes that you make to your theme, our app code is modified, resulting in these issues. This is not in our control. We have fixed the issue for you again, as we had done the last time after you had modified your theme. Please check and let me know if it is rectified. If you plan to make any theme changes in the future, and if you run into any issues with the review widget, please drop us an email and we will be glad to assist you with the custom installation. Stay Safe, Arpit Team Zegsu ============= Dear Merchant, We have sent you multiple emails but have not received any response. We would really appreciate it if you could please let us know if the issue is resolved. If you need any further help, please feel free to reach out to us. Thanks Arpit Team Zegsu

5 / 5 Share

Aug. 10, 2021

I am on the free plan, and so far they have been very reactive and efficient ! I might upgrade on a higher plan anytime soon !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are glad to know that you are having a good experience using our Ali Reviews app. We wish you all the success in your business. Stay safe, Arpit Team Zegsu

5 / 5 Share

July 20, 2021

With some limited functionality, you also get support from app developer for bug fixation if required. You can try using this app for free.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are glad to offer you a seamless experience using AliReviews - Ali Reviews App. We wish you all your success in your business. Stay safe, Arpit Team Zegsu

5 / 5 Share

July 12, 2021

You can try using this app for free. With some limited functionality, you also get support from app developer for bug fixation if required.

Using app

8 days

Total reviews

8

Average rating

4.1

Developer Reply

Thank you for your review and for bringing the bug to our notice. We were glad to work with you to resolve the issues and offer you a seamless experience using AliReviews - Ali Reviews App. We wish you all your success in your business. Stay safe, Arpit Team Zegsu