All reviews

Rating Breakdown

  • 5
    94% (2,026 ratings)
  • 4
    4% (86 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (26 ratings)
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1 / 5 Share

Feb. 23, 2023

Angel is AMAZING! I am new to drop shipping and on her end, she helped me out with anything/everything that I was unsure about. Thank you so much!

Using app

About 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Hello Custom Gear, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor. Cheers to more success! Angel - DropShipman Team

1 / 5 Share

May 30, 2023

05/30/2023 I started using this app over a year ago, when Oberlo first went away. At first I was super happy with it, it did everything I needed it to do and more. Support was also really great. It's important to note that I prefer to do my own fulfillment: I go to the AliExpress website, place the order, pay for it, and then copy the AliExpress order number over to DropshipMan to mark the order "fulfilled". Then they announced that in May 2023 they were changing the way they fulfill orders. Now they force you to use their in-house sourcing and fulfillment service. I no longer have ANY control over my orders. Now even the orders that are supposed to go to other vendors (i.e., non-AliExpress orders) are stuck in "sourcing". I recently stopped using another dropship service (Eprolo) because they were hijacking every single order that came into my store, even the ones that had nothing to do with AliExpress. All my orders were stuck in "sourcing" status on their app. They also removed the ability to view the original product once you have it imported into their app, so if you wanted to find your original supplier, you can't... you are FORCED to use their stupid sourcing service. They have completely and utterly screwed me over. I now have to start 100% from scratch sourcing all 1000+ products that I had originally listed in my store. THESE PEOPLE SUCK! Well....guess which app I'm un-installing today! That's right. This one. Buh-bye DropshipMan. You guys screwed up. And now I have to migrate over 1000 products to their competitor.

Using app

About 1 year

Total reviews

77

Average rating

3.0

Developer Reply

Hello The Knickknack Shack by Darthside LLC, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service in your next endeavor. Cheers to more success! Angel - DropShipman Team

1 / 5 Share

Feb. 19, 2022

This app wasted 4 month of work for me ! The app has many issues the first slow page loading which makes the navigation experience very bad and add more delay times to open and re open the pages refreshing he pages ..sometimes i wait 3-5 mins sometimes less sometimes more...Another issue is that i have clearly added the shipping cost o the products and yet the App is not adding them ...when contacted the customer service...more than 10 days and yet to figure out where is the problem ......the rest is just outdated bug app...4 months of work gone in the wind...starting over using different App..why this should happen to me !!

Using app

5 months

Total reviews

5

Average rating

2.6

Developer Reply

Thank you very much for your feedback. Please accept our sincere apology for any inconvenience this has caused you. We will make sure to improve our service and improve our app more so we can meet your needs. If you have concerns, please feel free to contact us. Best Regards, Dropshipman Team

1 / 5 Share

April 5, 2022

Hello everyone, I'm here to express and to help Shopify stores owners avoid this APP at 1000 % if possible, from End of February I been dealing with lots of customers complaint and returns due to product damage which since to be not inspected from the team in this warehouses. also I'm still waiting for money to be refund to my account from the beginning of March because they did not Fulfill the orders also they are orders from beginning of march that they have created the shipping labels but the products does not move from the carriers due to all this circumstance I'm issuing customers credits and refund on a daily basis. I want to be fair and also let everyone know that I have selected DHL shipping to provide my customers a fast shipping & delivery and even I paid from my own money for this this people do not care and send my products with regular YunExpress for 8-15 days when I select 4-9 days. also I have many many pictures of products shoes missing shoelaces, product damage, wrong sizes wrong items, wrong colors an so on. I wish I can update the picture for evidence. also they owe me lots of money that need to be refund it but they just do not care and have not refund my money for orders from a month ago.

Using app

3 months

Total reviews

23

Average rating

4.7

Developer Reply

Thank you very much for your feedback. Please accept our sincere apology for any inconvenience this has caused you. We will make sure to improve our service and improve our app more so we can meet your needs. If you have concerns, please feel free to contact us. Best Regards, Dropshipman Team

1 / 5 Share

June 2, 2023

This app has completely changed its platform recently. There used to be an option to have your order come in from your Shopify store, go to the dropshipman app, place the order yourself and pay for it on aliexpress. This is no longer the case and there was no email sent to their customers explaining this change and when it was going to take place. I do not want an app fulfilling orders for my customers and mistakenly purchasing the wrong products for them. The only option now with this app is to use their fulfillment sourcing which means they find the item that your customer wants, they order it, they have it come to their fulfillment center, and then they turn around and ship it to your customer. This adds more time and delay to the items getting to your customers and I'm sorry, but I am not going to trust anyone else to source products for my store except myself. This is a horrendous change to this app and customers should have been notified. When I reached out to customer support, they asked me not to leave a review until I tried their service. I am not going to try this service. This is not the service that I signed up for when I started using dropshipman. This is a complete change from their original premise.

Using app

Over 2 years

Total reviews

11

Average rating

3.9

Developer Reply

Thank you very much for your feedback! We have released a version for this. Now the price of the updated product can be added with shipping. Please note that the shipping method ePacket is no longer exists, and it is replaced by AliExpress Standard Shipping. Please modify your configuration so that we can better update your product prices. If you have any questions, please feel free to contact us. Best regards, Shin | Dropshipman team

1 / 5 Share

Aug. 19, 2020

app not working properly totally waste of time. Improve your application design and and review your app functionality

Using app

43 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Hi there! Thanks for taking the time to write a review. We're really sorry to hear you had such a frustrating experience with the app. We learned the user experience and design experience of shopify, and made some "improvements". If these improvements have caused you confusion, we would love to hear your suggestions. Our app has many functions, such as importing in bulk AliExpress products to shopify, pre-editing shopify fields before import, selecting and editing variants in batches, separating products with too many variants, etc. We checked the app in details, but couldn't determine the functionality you mentioned. Please fire us a message at [email protected] and we're happy to hear from you! Sonia DropShipMan Team