All reviews

Rating Breakdown

  • 5
    94% (1,921 ratings)
  • 4
    4% (82 ratings)
  • 3
    1% (11 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (24 ratings)
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5 / 5 Share

Dec. 5, 2022

Customer support is fast and very kind. The app is easy to use and allows for easy importing of products from the AliExpress website--Highly recommended.

Store

urbansu

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, urbansu! We are touched that you value our assistance! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 5, 2022

upgraded me to premium within minuets, very polite and efficient chat assistance who went the extra mile to show me a few apps for email marketing

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Etechbuyers! We are touched that you value our assistance! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 5, 2022

I use the app to fulfill items on shopify. I have had some issues but its more on the supplier than dropshipman.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, CharmfulElegance! We are touched that you value our assistance! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 5, 2022

The online Chat Representatives were extremely helpful and quick and this is much appreciated!!!! Thank you

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Pleasehelpinspireme.com! We are touched that you value our assistance! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

1 / 5 Share

Dec. 5, 2022

I am dissatisfied, the application does not work as it should. When I try to order, I get the error "order failed" and "address not verified by Aliexpress". Thank you for this integration. My problem is still there and I don't know how to get rid of it.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello, funkcjonalnegadzety.pl! Thank you for using our app, DSM-AliExpress Dropshipping, and we received your honest feedback on the Shopify App Store. We are committed to making our APP better and more user-friendly. Our team would love to arrange a conversation with you and make things right. Your support and encouragement inspire and allow us to make improvements for the better. We anticipate hearing from you. Take care always! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 5, 2022

I had great experience with their customer assistant Glydel. She responded quickly to my queries. I just hope DSM would have its mobile version for additional convinience.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, DOCAT CAT ACCESSORIES! We are touched that you value our assistance! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 4, 2022

I had been trying for days to figure out whether or not my product was connected to my site correctly and today I had the pleasure of speaking on the DSM ALIEXPRESS DROPSHIPPING platform with a very kind assistant, in less than 5 seconds she had already answered and resolved every doubt in question. I thought that certain things I couldn't ask anyone and instead it's just a bad idea that we have here in Italy and Europe. This system, this app is vetted, there are ways to check if something has quality or not, there are so many ways to track parcels and communicate with agents and support, and I'm sure over time other people will discover yours too professional platform. I really appreciated Glydel, today's assistance who was very empathetic, fast and professional with me. Thank you because every day I discover a new world thanks to your assistance, links, courses, video tutorials, photos, products.. One of the best experiences of my life in the workplace and today I had the confirmation that what I was saying was true. You are fast and professional. I especially thank Glydel. Alice from Florence (Italy)

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello, izyworld! We are touched that you value our assistance! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 4, 2022

Great experience so far. Nothing I would change and no complaints. Thank you for upgrading my plan!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Decor Me Mine! We are touched that you value our assistance, and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

4 / 5 Share

Dec. 4, 2022

I liked it very much cause it is very cheap and very nice app to use and the custom ervice was good they helped me to upgrade to a vi or premuim plan fopr me for free

Store

My Store

Using app

7 days

Developer Reply

Hello, My Store! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

5 / 5 Share

Dec. 4, 2022

The app is great! The customer service is top notch, and they are always available to assist you in a timely manner.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Necessity Cloud! We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 3, 2022

she was great and very informative and answered all my questions. also she was very quick to get on and talk

Store

zoekey

Using app

About 12 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hello, zoekey! We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 3, 2022

I've had trouble with the app and reached out to support and within a flash I was able to get my problem sorted. Amazing staff!

Store

Petsnok

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Petsnok! We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 3, 2022

I want thanks Glydel from Dropshioman App, Fast and helpful suport, It was fun chatting with Glydel.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, MAGICAL ROSEE! We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

4 / 5 Share

Dec. 3, 2022

Molto utile, peccato per la traduzione inefficace ma se sei abbastanza in confidenza con l'inglese sarà una passeggiata

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Ciao, Grazie per aver dedicato del tempo a scrivere il tuo feedback! Apprezziamo molto l'iniziativa per completare il nostro sondaggio. È un onore fornirti un servizio eccellente, ed è evidente che non siamo riusciti alle tue aspettative. La tua risposta dimostra che abbiamo spazio per la crescita e possiamo fare di meglio. Se potessi dirci cosa potremmo fare in modo efficace e migliorare la tua esperienza, sarebbe fantastico. Siamo entusiasti di sentire cosa devi condividere! Buona giornata! Distinti saluti, DropiShipman Support Team

5 / 5 Share

Dec. 3, 2022

I love this app it really makes my shipping and fulfillment easy for my customers. I enjoy using Ali for all my needs.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, A'Jovani! We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 3, 2022

great service it is exactly what i wanted and really easy to use and to understand, i am happy with it

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, YOGA AND I! We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 2, 2022

very quick response, knowledgeable, helpful. would use again. thank you for your support! Thanks for sending the helpful links to info documents

Store

ifyes

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, ifyes! We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 2, 2022

I really like the help center support , they are fast and solves the problem. good app , thankyou glydel

Store

KIROOKO

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, KIROOKO! We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 2, 2022

Me parece una herramienta imprescindible para realizar Dropshipping, muy fácil de manejar, excelente atención, la recomiendo.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hola, Importaciones HeRo! ¡Estamos conmovidos de que valore nuestra asistencia y servicio! Siempre es un placer proporcionarle lo mejor que mereces. Por favor, sepa en nombre del equipo de Dropshipman, estamos agradecidos por confiar en nosotros. Apreciamos a usted y a su negocio. Prometemos hacer nuestro excelente apoyo para servirle en toda la genialidad que podemos ser todos los días. ¡Salud a nuestro éxito! Saludos, Equipo de apoyo de Dropshipman

5 / 5 Share

Dec. 2, 2022

The app works fine. And when I need support, Glydel from the support team is always there to help me.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Natural Divine! We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success! Best regards, Dropshipman Support Team