Discounts, BOGO & Gifts ‑ AIOD
Set automatic discount with bundle, volume, BOGO & Free gift.
Rating
4.8
feedback
359
chart
#2,858
All reviews
Review RSS Feed
Oct. 26, 2025
great customer service, got me up and running really fast. quick communication thankyou
Oct. 26, 2025
Worst app I’ve every tried. No customer support (AI does not even answer, and then ends chat before any answer), but it does have this annoying and deceitful chat icon that makes it seems like I have a message, but instead opens browser window to the useless chatbot. The app does none of what I need; show before/after prices, free shipping bar. and after creating a dysfunctional upsell popup it’s impossible to delete it and start fresh.
We’re truly sorry to hear about your experience. Just to clarify — we don’t use any AI chatbot for support. Our support team is 100% human and available 24x6 to assist you personally. It sounds like there may have been a technical issue preventing you from reaching us, and we’d really like the chance to help resolve your concerns. Please reach out to us directly at [email protected] so I can assist you right away. We appreciate your feedback and will do our best to make things right.
Oct. 14, 2025
app never loaded and didn't get enough help
Store
www.thefacultyclothingco.com.
Using app
About 1 hour
Oct. 8, 2025
Great app, and the customer service is always helpful. Quick responses via chat.
Oct. 6, 2025
I contacted support about an issue with our checkout button and they resolved the issue very quickly.
Sept. 24, 2025
Great app with lots of flexibility if you need something a little more custom. Backed up with great knowledgeable support.
Jan. 5, 2026
Great tech support! I had problems adding a tiered discount based on a dynamic collection, contacted their tech support and they quickly resolved my problem (I configured my dynamic collection incorrectly). The app is powerful as it gives me many options to match the discounts to our business model. Follow up - I had a problem where my developer caused a problem with this app, the AIOD team quickly fixed it for me. They're Wonderful!
Sept. 3, 2025
Speedy support for integration with theme. Team was responsive in chat, then follow-through with code change in minutes, not days.
Sept. 8, 2025
I have had some issues with being charged after I cancelled the app - like a month after - which was not great. But once I reached out to the support through here (through the chat I wasn't able to solve it) I am happy to report I was refunded quickly. It is an app that I have used and it has worked well in some scenarios but not as well in others, but all in all it's a good service and does a lot.
Thank you for sharing your experience with your valuable time! We’re sorry for the inconvenience you faced with the post-cancellation charge, but we’re glad our support team could resolve it quickly for you. Actually it is happened because you are not removed the app from your store. We truly appreciate your feedback on where the app works well and where it could improve — it helps us keep making the service better. Thanks again for being a valued user!
Aug. 29, 2025
I had an excellent experience with the support provided by Manoj Socha. He was extremely helpful, professional, and attentive throughout the entire process. Manoj patiently addressed all my questions and ensured that every issue was resolved quickly and efficiently. His dedication and friendly attitude truly made a difference. I highly appreciate his support and would definitely recommend this app to anyone in need customized promotion solutions.
Aug. 20, 2025
I had a small problem when setting up the app originally but Chirag sorted it out for me very quickly, he was very helpful!
Aug. 8, 2025
Aug. 5, 2025
Swati Varshney responded very quickly and immediately assisted with the setup, helping us achieve our requirements efficiently. The support experience was excellent. The only drawback is that the app’s discount code cannot be used together with Shopify’s native discount code field, which can be a bit confusing for customers. It would be great if this feature could be improved in future updates.
July 11, 2025
Features are great and the support team is always ready to support on implementation help and provide solution