All reviews

Rating Breakdown

  • 5
    94% (398 ratings)
  • 4
    4% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2024

Great app! Had a few issues and Swati resolved my issues quickly. Highly recommend!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Support Very helpful and helped me achieve my issues! and works very well with POS!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 26, 2024

Using app

23 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. As I can see the app is not configured in your theme and due to that you are facing an issue. Each and every theme has different code structure and due to that in some cases we have to configure the app manually. I request you to reinstall the app and we will configure the app for you ASAP. Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. We have live chat with the app and our support agent is available 24*6 days a week for you. If you want me to configure the app in your theme then please send me an email on chirag@cirklestudio.co

5 / 5 Share

Sept. 24, 2024

Excellent support and explanations from the developer. Quick replies and clear communication.!

Using app

10 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

The app always works and the customer service is top notch!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

The AIOD App is fantastic! It has allowed us to create and customize our discounts like no other app has. The support from the AIOD Team is also phenomenal, with their representatives going above and beyond to assist, problem solve, and continue to build the app in ways that provide additional functionality. Their dedication to problem solving has now allowed us to offer discounts to our customers around the world

Using app

5 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 15, 2024

Honestly, it's not the most user friendly BUT the customer service is super helpful, patient and kind. They help guide and fix ALL my problems. But will continue to use this app.

Store

JOVISA

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 13, 2024

Using app

1 day

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 4, 2024

I had help from begining to end installing this app and the support ive had and on going with any little questions has bee amazing. Chirag has outstanding customer service and i cant recommend this product and the service with it highly enough.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

This APP helped to make our ladder promotion more flexible and the team is still developing a lot more functions, looking forward to get more functions! Great help from the support team too.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

From the time i installed the app and got everything working with the amazing help from Manoj was less than 20 mins, i have been looking for an app that would work in both the website and the POS and i take my hat off this app is a game changer

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2024

Great help and great app

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 16, 2024

really nice way to create multiple discounts for orders and also the support is really amazing chirag helped with the installation of the app on the website and also build the discounts for us.

Store

Actan

Using app

About 1 month

Total reviews

7

Average rating

5.0

4 / 5 Share

July 3, 2024

I have been trialling the app and I have found the help and support great. The only reason I didn't give it a 5 star is I am trying to figure out the best offers that will convert and look good. I have had some learning and technical issues however support have always been available and easy to contact to fix it.

Using app

About 1 month

Total reviews

4

Average rating

4.8

1 / 5 Share

July 1, 2024

Installed the software. Installation page wouldn't load. Spoke to someone on the chat but unfortuantely nobody was available to fix it. 2 minutes later, we noticed an order come through discounted by 10% which we did not authorise and did not setup. Uninstalled and unimpressed.

Using app

15 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hello Dear Admin, Thank you for your review. Each and every review is important to us. As I can see in your store we have to configure the app in your theme and for that I need your store access. We already ask for the access on 2nd July 2024 but we didn't get any response from your side. Please allow me your store access to configure the app in your store theme.

5 / 5 Share

June 20, 2024

great service, they have a chat-tech support that is quick and responsive and resolved my issues quickly.

Store

Meta

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

great app - does everything you need and the support team is super helpful with custom tweaks! I can see our conversion rate climbing :)

Using app

4 days

Total reviews

9

Average rating

4.9

5 / 5 Share

June 3, 2024

Exceptional app with great customer service. Team is very responsive and understands requirement very well. They help you do custom offers that are not available in features of the app with custom coding. Great app to boost your e-commerce store!

Store

AXISM

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

I was having some issues getting Discount codes working the way I needed them to. Specifically, having multiple codes active but only allowing 'One Per Order' and combining that with a couple of Automated Discounts (Specific Product and Free Shipping over £50) - I spoke with Swati, whose support was above and beyond. He walked me through the solution and Tested in 'real time' showing me Screenshots of the progress. My knowledge and confidence in the product have both increased even more. Outstanding Product, Outstanding Support. I highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2024

As a Shopify merchant constantly looking for effective ways to increase sales, I’ve found the AIOD – Automatic Discount app to be an absolute game-changer for my store. This app offers a comprehensive solution for creating and managing a variety of discount offers, all aimed at boosting sales and enhancing the customer experience. I would like to give a special thanks to AIOD technical lead, Chirag Patel, who has been incredibly helpful throughout my journey with this app. I highly recommend AIOD to fellow Shopify merchants. It’s not just an app; it’s a strategic partner in driving sales and enhancing the customer shopping experience.

Using app

Over 2 years

Total reviews

5

Average rating

4.2