All reviews

Rating Breakdown

  • 5
    108% (362 ratings)
  • 4
    4% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2024

Using app

1 minute

Total reviews

39

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

We wanted to be able to offer tiered discounts to customers (e.g. 15% off one product & 20% off a different product) and the AIOD app allows us to do that. It essentially adds a discount field to the Cart (not the checkout). There are some minor things we wish were different (e.g. customers unable to use the code at checkout, only in the cart, and draft orders are created each time someone uses the discount field). Shockingly, Shopify doesn't have it built into their own discounts solution so you will need an app for tiered discounts, and overall we're happy with AIOD's solution.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Great customer service! The app works perfectly fine and the attention (specially from Chirag) is effetive and super fast. Totally recommend it for automatic discounts specially. Greetings from MEXICO!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Incredible support! We needed discounts to be auto applied in the checkout and everything was configured for us and even the layout was tweaked to get the styling looking good. Thank you so much :)

Store

Sonela

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Amazing app. Takes a load of stress away and so easy to use.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Great app! Had a few issues and Swati resolved my issues quickly. Highly recommend!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Support Very helpful and helped me achieve my issues! and works very well with POS!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 26, 2024

Using app

23 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. As I can see the app is not configured in your theme and due to that you are facing an issue. Each and every theme has different code structure and due to that in some cases we have to configure the app manually. I request you to reinstall the app and we will configure the app for you ASAP. Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. We have live chat with the app and our support agent is available 24*6 days a week for you. If you want me to configure the app in your theme then please send me an email on chirag@cirklestudio.co

5 / 5 Share

Sept. 24, 2024

Excellent support and explanations from the developer. Quick replies and clear communication.!

Using app

10 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

The app always works and the customer service is top notch!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

The AIOD App is fantastic! It has allowed us to create and customize our discounts like no other app has. The support from the AIOD Team is also phenomenal, with their representatives going above and beyond to assist, problem solve, and continue to build the app in ways that provide additional functionality. Their dedication to problem solving has now allowed us to offer discounts to our customers around the world

Using app

5 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 15, 2024

Honestly, it's not the most user friendly BUT the customer service is super helpful, patient and kind. They help guide and fix ALL my problems. But will continue to use this app.

Store

JOVISA

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 13, 2024

Using app

1 day

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 4, 2024

I had help from begining to end installing this app and the support ive had and on going with any little questions has bee amazing. Chirag has outstanding customer service and i cant recommend this product and the service with it highly enough.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

This APP helped to make our ladder promotion more flexible and the team is still developing a lot more functions, looking forward to get more functions! Great help from the support team too.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

From the time i installed the app and got everything working with the amazing help from Manoj was less than 20 mins, i have been looking for an app that would work in both the website and the POS and i take my hat off this app is a game changer

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2024

Great help and great app

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 16, 2024

really nice way to create multiple discounts for orders and also the support is really amazing chirag helped with the installation of the app on the website and also build the discounts for us.

Store

Actan

Using app

About 1 month

Total reviews

7

Average rating

5.0

4 / 5 Share

July 3, 2024

I have been trialling the app and I have found the help and support great. The only reason I didn't give it a 5 star is I am trying to figure out the best offers that will convert and look good. I have had some learning and technical issues however support have always been available and easy to contact to fix it.

Using app

About 1 month

Total reviews

4

Average rating

4.8

1 / 5 Share

July 1, 2024

Installed the software. Installation page wouldn't load. Spoke to someone on the chat but unfortuantely nobody was available to fix it. 2 minutes later, we noticed an order come through discounted by 10% which we did not authorise and did not setup. Uninstalled and unimpressed.

Using app

15 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hello Dear Admin, Thank you for your review. Each and every review is important to us. As I can see in your store we have to configure the app in your theme and for that I need your store access. We already ask for the access on 2nd July 2024 but we didn't get any response from your side. Please allow me your store access to configure the app in your store theme.