CS Amazon Product Sync
Most Cost-effective Amazon Shopify app on the market
Rating
4.2
feedback
201
chart
#880
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
3%
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Less than a month
32%
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Less than a year
48%
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More than a year
15%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by team members like Keterson and Harvey. Users appreciate the seamless integration between Shopify and Amazon, with many highlighting the time-saving benefits and operational efficiency the app offers. The customer support team is commended for being responsive, knowledgeable, and going above and beyond to assist users with any issues or questions they may have. However, there are a few negative reviews mentioning difficulties in setup, glitchy performance over time, and challenges with Amazon's requirements.
Highlights
Review RSS Feed
All reviews
Aug. 6, 2025
I paid $150 for this app and completed a Zoom walkthrough where I was assured my Amazon listings would sync with Shopify. Despite going through every product with support and being told it would be fixed, my Amazon store still shows zero inventory and nothing is syncing. It's been weeks, and this has been a complete disaster! This app has caused me more stress than anything else in my business lately. Switching to another integration now feels like starting over completely. I would not recommend this app unless you want to waste time, money, and lose sales while waiting for support that doesn’t follow through.
We sincerely apologize for the experience. We sent you an email to continue with this and assist you further. We look forward to your response.
Aug. 6, 2025
We've been using this app for years to fulfill orders and sync inventory, and it has been consistently reliable. Everything runs smoothly, and the app performs exactly as expected. Customer service is responsive, helpful, and quick to resolve any questions. Highly recommended for anyone looking for a dependable solution.
Thanks for the wonderful review! Your support and feedback mean so much to us.
June 30, 2025
The app works great for us to connect our Amazon orders but mainly to have an app automatically send the tracking information back to Amazon. Had one issue with orders not coming through because we had too many, and Keterson was able to help me import all the missed orders in no time!
Thanks for the wonderful review and sharing your insights on the app! Your support helps our business a lot.
June 27, 2025
Great App and amazin customer support! Immediate reply and willingness to help and resolve any issues or problems you may have. I currently have Basic plan with Amazon Europe conencted to my Shopify Store. Everythnig works flawlessly and my orders are pulled from Amazon Europe stores (Netherlands, Sweden, Poland and Belgium) at the moment. Harvey from Support Team was EXCELLENT! responded to me at 3:30am (I had to stay up and work late to get all my work done). No company out there would do that for you- at least I never had such luck. I explained my issue that I wanted to connect Amazon Ireland store and Haarvey took care of that right away over Chat!!! I rarelyu leave reviews but these guys deserve it and so much more. If there was a way to leave 10 stars, I would. Thank you Common Services (CS Amazon Product Sync)- have not had such an amazing experience in a long time! Bes regards, Jon, World By Shotglass
We're so delighted to hear about your experience on the app. We appreciate you sharing this and your support on the app.
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