CS Amazon Integration & Sync
Amazon Orders Sync for Amazon MCF, FBA & Amazon Dropshipping
Rating
4.1
feedback
216
chart
#989
All reviews
Review RSS Feed
Nov. 21, 2024
La aplicación tiene un montón de opciones y nos está funcionando muy bien desde hace más de 6 meses. Hoy por primera vez hemos utilizado su soporte y Harvey nos ha tratado con todo interés y ha solventado una situación problemática para nosotros. Muchas gracias a todo el equipo.
We're very glad to know that you're enjoying the app as well as the support experience! Your continuous support is very much appreciated. Thank you for the wonderful review!
Nov. 14, 2024
Amazing service and very happy with this!!
We're so delighted to hear about the wonderful experience you had! Thanks for your kind words and your support. This means a lot to our business.
Nov. 13, 2024
Thank you so much for the 5-star review! We're glad you're finding the app helpful. Your support is very much appreciated!
Nov. 10, 2024
The customer service is very high quality and I am really enjoying the experience.
We're so glad you're having a great experience! Your feedback on our customer service is fantastic. We're here to provide the best possible support, and we appreciate your kind words.
Oct. 25, 2024
In the beginning the app was a bit overwhelming and it still is. Thanks to the great onboarding help, everything is now up and running and I'm happy and satisfied for now. I will certainly take another look at all the functionalities in detail and then contact support again if necessary.
Thank you so much for taking the time to leave a review! We hear you on the app being a bit overwhelming at first. We're glad the onboarding helped get you up and running smoothly. We're always working to make the app easier to navigate, so we appreciate your feedback. Please don't hesitate to reach out to support if you have any questions as you explore all the features.
Oct. 18, 2024
Foarte ok aplicatia, iar cei de la suport sunt foarte ok, ne ajuta mereu si raspund rapid.
Oct. 16, 2024
Thank you so much for the 5-star review! We're so happy you're enjoying the app. Your feedback means a lot to us!
Oct. 7, 2024
It was a little difficult at first, but not on the integration app side. The integration app works great! I think on the Amazon side, they don't communicate clearly attribute criteria for all categories. For example, we had a group of items we were trying to upload to our Amazon store and Amazon was blocking the request because we were missing attributes that Amazon had not listed, so items were stuck between Integration and the Amazon marketplace. Tech support was incredibly kind and patient, however helpless because according to his records, we had all the information we needed included in our item attributes. Amazon tech support was horrible and were of no help; almost treated me like an invalid for even attempting to integrate our Shopify store into our Amazon store. I finally figured out on my own through 3 weeks of troubleshooting, I had to manually upload our items then tell the integration app to resubmit as an update to the said items to get Amazon to accept them and for integration to sync. Definitely NOT Integration Plus' problem. Your app has worked amazing and done everything we need it to do. Amazon needs to get up to speed, though. If anyone else has a similar issue with product not syncing/uploading to Amazon, that's how you fix it! Thanks for all the time and help from tech support and keeping this app up to date and functioning seamlessly; it really saves a lot of stress!
This is a wonderful review! We've made changes and improvements over the past few months, and we're really happy to see you're having a positive experience. Please feel free to let us know if there's anything else we can assist anytime!
Sept. 19, 2024
excelente servicio, me atendieron con una amabilidad increíble , me hablo en español y resulta que habla ingles y francés así que fue muy fácil la comunicación y muy cortes, tubo mucha paciencia para explicarme paso a paso como agregar mis productos a amazon , estoy encantada y los productos se enviaron sin problemas y rápidamente MUCHAS GRACIAS KETERSON NAVARRE , DIOS TE BENDIGA
We're so happy to hear about your feedback! We're glad to hear that the whole process of adding your products to Amazon went smoothly, and that your products were shipped without a hitch. Please know that if you need any further help, you can reach out to us anytime!
Sept. 13, 2024
Very easy to use and a very useful support team.
That's fantastic to hear! We strive to make our app intuitive and easy to use, so we're thrilled you're finding it a breeze. And we're always proud to hear that our support team is helpful and responsive. We're here for you every step of the way!
Sept. 4, 2024
Wow, this app is a LIFE SAVER! We have really low shipping rates on Shopify that beat Amazon so shipping Amazon orders from Shopify saves us so much money! This app does it for you. It was seamless set-up and when I needed help Harvey helped in a snap! The other feature I love is you can set rules, for example I can mark-up my products sold from my store on Amazon by a certain % to help cover cost of Amazon fees and shipping. Brilliant!
This is amazing to hear! The ability to set rules and mark-up products is a powerful feature, and we're glad it's working so well for you. This feedback is incredibly helpful to us!
Aug. 25, 2024
Thanks for taking the time to leave a review! It means a lot to us.
Aug. 23, 2024
Great Support and loved the app, Never seen integration app like this.
We're always striving to provide the best possible support. Your feedback means a lot to us!
Aug. 23, 2024
Simple, easy to use. Does everything we've needed so far. The dev is super responsive and helpful
We're thrilled to hear you're loving the app! We're always working to make it better, so your feedback is invaluable.
Aug. 8, 2024
Keterson is so so helpful! It's a bit of a process to get your head around the product uploads. So having his insights & understanding has been great! He is informative and always willing to talk overtime to complete the uploads and make sure that we are comfortable.
This is a wonderful 5-star review! We'll be sure to pass it off to Keterson and let him know. Your support is very much appreciated and this greatly helps our business!
Jan. 30, 2026
I've been using the app for more than a year. Harvey helped me with the initial installation and has again been available to help me troubleshoot a change from FBA to FBM. The app is not always intuitive to me, but the team has worked hard to make it work for me.
What a fantastic review! We've worked really hard to continuously improve supporting our customers and we're glad to know how it pays off with you experiencing this.
Aug. 2, 2024
Ho istallato da poco questa app, che trovo molto intuitiva e molto facile da gestire. Grazie a Harvey sto imparando a gestirla e per ora sono molto contenta. Grazie per ottima assistenza!!!
Thanks so much for your support and this wonderful review!
Aug. 1, 2024
Incredible help with setting up from start to finish. Very attentive, going above and beyond to get me intergraded. Keterson was amazing.
We appreciate this very wonderful review! Your support keeps us going forward and beyond!
July 31, 2024
Helpful customer support.
We're so glad to hear you've had a positive experience with our customer support team! We strive to provide excellent service and are always working to improve our overall customer experience! Thanks for the amazing review!