All reviews

Rating Breakdown

  • 5
    68% (182 ratings)
  • 4
    6% (15 ratings)
  • 3
    2% (5 ratings)
  • 2
    5% (12 ratings)
  • 1
    19% (51 ratings)
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5 / 5 Share

Aug. 17, 2021

Really good quality service, thank you for your help Keterson Navarre ! He was always there when I need his help !

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Keterson and the entire team would like to thank you very much for your feedback. Please do not hesitate to contact us at any time, we will be happy to assist you again.

5 / 5 Share

Aug. 16, 2021

Very Happy with the quality of service received. Olivier was great at answering all my questions and helping to integrate my shop with amazon. The Translation service was great, and I am looking forward to building my brand on Amazon. Thanks for your help guys.

Using app

9 months

Total reviews

13

Average rating

5.0

Developer Reply

We were delighted to have assisted you in the creation of your products in several languages on Amazon, and the whole team thanks you warmly for your feedback and this excellent appreciation.

5 / 5 Share

Aug. 6, 2021

After a long search I found the best integration App for Amazon & Shopify. it is easy to use, the connection is optimal between Amazon and Shopify. The support team answer quickly and solve issues immediately (only small issue occur because of OSS). I highly recommend it.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for this very positive feedback. Indeed, OSS has been integrated only recently and we thank you for pointing out this small problem which is now solved. Do not hesitate to contact us at any time, you are welcome.

5 / 5 Share

July 28, 2021

I finally found the perfect app for me... It does its job perfectly. Recommended! Cheers for the developers :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour l'équipe de développement, ils ont beaucoup apprécié votre retour, n'hésitez pas à nous contacter à tout moment, nous nous ferions un plaisir de vous assister, quelque soit la question.

5 / 5 Share

July 2, 2021

Mr. Keterson, in my view is a credit to this profession, he's patient, considerate, and inspirational in his approach to helping clients. He walked me through setting up the product information to facilitate correct labeling and setting up products in the prescribed categories according to Amazon criteria. Some of the instructions were a bit confusing to me, as a novice using the Amazon platform, for instance, sizing and coloring rules and "requirements" needed to compete the set-ups. For a novice , I felt some of the instructions took for granted I had more experience than I had; I could have benefited from more detailed explanations, which the Support person calmly provided. My over all opinion , is since so many people are opening up Online businesses who come to this new medium with little to no experience, this App needs to consider this, and make the tutorials and instructions more detailed with examples that are rudimentary . Assume you are taking to a four year old, explaining how to make cookies. However, you do provide an excellent support staff to accommodate those of us who are still trying to crawl before we run.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

We are using this app for the last couple of months. We switched from another app because they were too slow to add connection to new marketplaces. Maybe because I was used to another interface, it took me around 1 week to get used to this app. Even though it took time to get used to, the app worked very good from the beginning. I learned about some options and functions in the following days. The customer service is also top quality. I always received replies quickly and problems have been solved, except one case but we concluded that the problem is not due to the app.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 24, 2021

We started last week with a this app, and we paid for them to customize our products to upload to amazon. They just uploaded one category and they did it without any problem,they customized it as we requested. Customer service has being very friendly and fixed all the issues very fast I will update this review at the end.

Using app

21 days

Total reviews

6

Average rating

3.7

5 / 5 Share

May 4, 2021

I'm not used to give a review, but this application really deserve 5 stars. If you're a Shopify seller, you'll not find a better app to work with Amazon (import the orders from Amazon to Shopify, update your inventory, create unlimited rules, and much more) Note that the support team is great and will never give you up if you need any assistance.

Using app

About 2 years

Total reviews

15

Average rating

4.9

5 / 5 Share

April 26, 2021

So far so good, thank you to the developer and the rest of the team! I would highly recommend! Easily link products, easily navigate, automatic sync! You can view the products one by one to see what they are linked to. Thank you so much! We have really enjoyed the app so far! We highly recommend that you download!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2021

I used this app to help sync our shopify website with Amazon. Once we got the app setup, it was easy to get all of our inventory sync'd and selling on Amazon. It was so easy it felt like it happened overnight!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2021

Very nice tool . Support helps to solve issues. Works very good so far. Easy integration. A little bit confusing in the beginning with the different settings and needs. but they have a lot of faqs to solve these questions.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

The app is great. easy to synchronise products to multiple Amazon Accounts at one place with just a simple select. The app actually doesn't have any Problem but if you don't understand anything they are there to help you out. their 30 days free trials is like 60 days free trials. because after the 30 days they won't charge you they charge at the end of second month. all Features are availlable during the free trials. what may be a Problem is that during product matching make sure you match your product with the correct Amazon product. i made a mistake and i matched my products with wrong products i had almost 20 - 30 orders on the day i conected the app to Amazon. i was not having those products in my shop but i later found them on Aliexpress.. it was a good mistake i think. Make sure you know how selling on Amazon works. Don't synchronise more products on Amazon if you don't have enough start up capital.. just imagine pushing all your products to Amazon...The next day you will wake up and see 1000 orders if you don't have money what do you do? also read Amazon selling policy so that you will not blindly synchronise a Prohibited product to Amazon. You may need Barcodes GS1 or applied GS1 exemption to list your own products else use product matching. There Videos to guide you synchronise your products

Using app

2 months

Total reviews

4

Average rating

3.0

5 / 5 Share

March 8, 2021

After a problem syncing with Amazon costumer service was prompt to answer and everything started syncing correctly. Thank you

Using app

11 months

Total reviews

5

Average rating

2.6

5 / 5 Share

Sept. 13, 2021

We had an issue with synchronization betwen Shopify and Amazon for Fraudulent orders and olivier help us very quickly. The exchange was very clear and efficient. Solution was found very quickly.

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 22, 2021

What an absolute incredible support. Solves my problem, and the support is fantastic. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

App works as mentioned and price is relatively reasonable. I had some big troubles early on importing products lacking UPC as well as certain variants not being coded properly. An agent with the app helped me get everything straight and now all my listings are publishing perfectly. Now, this process took 20ish days to fully resolve. My rep was in contact with me often, but I never felt like it was not going to be resolved or worked on diligently. I am pretty satisfied with that service. Since the upload completed 2 days ago I have netted 6 additional sales. Since starting with the app I have added an additional 40 sales and ship all orders through Shopify. Probably a customer for life on this one.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2021

I've used a lot of apps to get our products on various marketplaces, this is by far hands down the best. It's easy to use, great dashboards, and it's extremely flexible!

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Really good app especially for merchant fulfilled fbm orders on amazon! Highly recommended, we're yet to trial it for fba orders.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

This app upload product from shopify to Amazon so quick, I have about 15000 and only takes about 3 days and all the product is on Amazon. and sync order, tracking number etc...also have a great customer service. Great team which help you, whenever you need help.thanks.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

I don't normally leave reviews, but customer service that goes above and beyond deserves to be commended. If you are considering this app, download it! If you have questions or run into an issue, they will help you figure out any obstacle. Unlike other customer service centers, where you are connected to numerous representatives and often have to explain the problem over and over, either because you have to call more than once or because no one knows how to resolve the issue, so transfer you from one person to another, they don't do that! someone else, My representative Olivier was amazing! I never had to explain my problem more than once and only dealt with him. He is highly knowledgeable and understands all aspects of the App, Shopify, and Amazon. He has patience and can clearly explain how to solve a problem. He also offered advice regarding Amazon approvals. Finally, he made changes to the app, so that my brands and variants would upload correctly. If that wasn't enough, the app consistently adds new features to make it even better. What more could you ask for!

Using app

About 3 years

Total reviews

1

Average rating

5.0