Amazon by Codisto
Sell on any global Amazon site, directly from Shopify
Rating
4.8
feedback
761
chart
#8,270
All reviews
Rating Breakdown
Review RSS Feed
April 4, 2022
Jason D was very helpful resolving product syncing errors. I might have to ask for more help in the future. But the response was quick and useful.
Thanks for your review! We are so glad Jason could support you with your sync errors and yes please feel free to call on us anytime, we are available 24/7. Nikki
April 3, 2022
Very dissapointed in costumer service I honestly think this might be a great app but the help is not. Often hear how busy they are or they are in different time zones as an excuse for not replying to emails. This app has messed up my amazon store many times be careful what you push try to only do it with help their tutorials are not clear and you can mess up your store. Probably this app is really only good for inventory sync but to build items there are a lot of loop holds no clear instructions on mapping like lower case or even choice of mapping. "Status" is confusing "Inactive" "active" confusing bulk updates bad and manual updates time consuming. I wish I would have gone with another app.
Thanks for your feedback, We are available 24/7 and time zones are requested when you book a Google Meet Session, in order to provide the most convenient time. Your experience is rare and not a reflection of other merchants' comments. We would be grateful for the opportunity to resolve your issues, we have reached out directly. Nikki
March 31, 2022
Joy V is the best customer rep, i've spoken to in a while. She used her resources to fixed the issues that has been on my costido sale channel for three months. She listens to the problem, offers advice and the uses her tools implement the correct approach to the issues. Very good listener, wanting to solve the issues is her main goal, creating schedule times to ensure the implementation was done accurate and that the customer is happy thank you Joy for all you assistance my Amazon sales channel is working great.
Thanks for your review! Wow, what a great write-up for Joy V 😎 Joy will be elated by your comments. And we are glad the app is working well for you! Please reach out anytime, I'm sure Joy will be happy to assist 😍 Nikki
March 31, 2022
This App is good and the customer service is amazing. Thanks a lot Marielle. You helped me a lot. Really appreciate.
Thanks for your review! Marielle will be thrilled at your comments. Glad you have had a positive experience and happy to have you onboard 😁 Please reach out anytime, we are available 24/7. Nikki
March 31, 2022
Tech agent is very patient. Very Knowledgeable. Went above and beyond expectations. I appreciate the person's hard work.
Thanks for your review! We do pride ourselves on both our app and our Support Team, glad you have experienced this 😎 Please reach out anytime! Nikki
March 30, 2022
The customer service on the Codisto site is fantastic (not so much on the codisto app for shopify).
Thanks for your review! We're happy you have had a good experience with our Codisto app. I would be keen to know more about our Codisto app for Shopify? Please reach out and ask for Nikki, I am keen to resolve any issues you may have faced. Nikki
March 29, 2022
I just started with this APP, so much to learn, and Mark from customer support is super helpful. I am looking forward to syncing my products on amazon and this app makes it possible.
Thanks for your review! Mark will be thrilled with your comments 😎 We are looking forward to working with you, please reach out anytime! Nikki
March 28, 2022
I just started with this APP, so much to learn and Lyn from customer support is super helpful . I am looking to forward to sync my products on amazon and this app make it possible.
Thanks for your review! Lyn will be thrilled with your comments 😎 We are glad to have you on board and will be waiting for any further enquiries, please reach out anytime! Nikki
March 24, 2022
Super awesome customer support which is hard to find these days. The app seems logical and well thought out.
Thanks for your review! Amazing words, thank you 😎 Having great app performance and super awesome support team are the perfect combination! Please reach out anytime! Nikki
March 24, 2022
App is easy to use, and the support is amazing. I had an issue and they helped me right away and went beyond what they needed to do.
Thanks for your review! We love easy to use and amazing support 😁 We are available 24/7 please reach out anytime! Nikki
March 23, 2022
Ice is an amazing customer service rep. Ice helped me with my listing and provided all the necessary information to finally list my products on Amazon after weeks of trying. 5 star rating all the way!!!
Thanks for your review! Ice will be thrilled at your comments 😊 We are happy you were able to get your products listed! Please reach out anytime... Nikki
March 22, 2022
Great customer service, its live chat. Got what I needed right away. Very convenient app.......................................................................................................................................................................................
Thanks for your review! Great recommendation, convenient app and great support, thanks 😁 Please reach out anytime! Nikki
March 21, 2022
This is the 1st time that I use the Codisto app, I really love how user-friendly this app is, and their customer service is great.
Thanks for your review! It's great when our merchants tell us how user-friendly the app is 😍 We are happy to have you on board. Please reach out to our "great" customer support team anytime! Nikki
March 18, 2022
I'm really impressed with how well this worked. It takes some getting used to at first but support is just a click away to help out and they appear to be available 24/7 which is crazy. I love that it's free to get started so there's really no downsides to just trying it out with one product and see how it works.
Thanks for your review! We pride ourselves on our technology and our support team who can demonstrate the functionalities of the app. Yes we are available 24/7 and we are happy to have you on board 😎 Nikki
March 18, 2022
The help I got on the chat help me a great deal. Jason was very patient with my lack of knowledge and explain everything like Codisto for Dummies! Customer service here is awesome
Thanks for your review! It can be a complex process, so it's great when you have someone to assist you through that process, easily and of course patiently. Jason will grateful of your comments 😎 Nikki
March 16, 2022
The Support team on chat is always so helpful. I would recommend the app based on that alone. Its so nice to be able to get actual helpful support.
Thanks for your review! We totally agree, it's so important to talk to someone who knows their own product. Our Support team will be thrilled with your comments 😎 Nikki
March 16, 2022
great support! reached out when i had an issue and they were totall on top of it! So far so good, ! thank you!
Thanks for your review, We really appreciate it and are glad we could resolve your issue promptly! Be sure to reach out anytime 😎 Nikki
March 15, 2022
Great app and the support is even better!!! I reached out to Mark and he had me fixed up in no time
Thanks for your review! Mark will be thrilled with your comments 😎 We do pride ourselves on our Support as well as our technology! Please reach out anytime! Nikki
March 14, 2022
Impossible to contact tech support by telephone. Always had problems. Accurate and easy control of our listings was impossible. Now that I have cancelled service, I cannot get control of my listings back
Thank you for your feedback. We have reached out directly to advise you need to contact Amazon Support. Our MWS access has been revoked and we no longer have access to your listings. We would welcome the opportunity to work with you to have your Shopify products listed on Amazon. An onboarding call can be arranged. Nikki
March 11, 2022
Genner was very helpful in helping me connect Shopify to Amazon. I have some work to do but he put me the right direction and was very thorough! Thanks Genner!
Thanks for your review! Great feedback for Genner, thank you he will be over the moon with your comments! Glad you were able to list your Shopify products to Amazon - this is what we do 😎 Nikki