Amazon by Codisto

Jan. 19, 2022

Just starting to use this app but so far very useful, great staff! This app does have a learning curve but the staff is very helpful.

Jan. 19, 2022

Great customer support! They make working with Amazon so much easier. Very happy with this app! Thanks Codisto!

Jan. 18, 2022

This app makes working with amazon a little more palatable. Their support is always incredible and they always get my issues resolved quickly. No complaints about the app.

Jan. 18, 2022

Ali is the best support agent at Codisto, he understands your issue and response with what you are looking for. Great App, does what I need.

Jan. 14, 2022

Disaster app, after installing this it created a dupliacte sales channel on my admin and messed up up my entire home page . still not able to recover from it . i am so distressed. Shopify has clearly emailed me that amazon by codistco has messed up by creating dupliacte channel and we cant support them entirely on shopify store. very upset with amazon codisto . Now codisto team is emailing me telling to do things in complicated way . fed up why did i install this app ?

Jan. 12, 2022

Support is always available. I have had some problems with creating new listings, but adding to an existing listing is very easy.

Jan. 9, 2022

Not great at all. This app automatically canceled on us two separate times, this after I had confirmed our plan with a support specialist. Be very careful, as this caused us major complications fulfilling dozens of orders on Amazon due to lack of notification of cancellation and therefore a disconnect between Shopify and Amazon. I very much wish the old Amazon app still existed, or there was another app as another option. Not impressed and now cleaning up customer service issues again due to this company.

Jan. 5, 2022

I just started with this app. Set was easy. adding New listings will also be easy. I look forward to using Codisto

Jan. 4, 2022

I have been using this app for close to a month on a store with almost 20k products and it has been very reliable. I will update this review if we encounter issues in the future! Great app!

Jan. 1, 2022

Very good app. It might be confusing at the beginning, but it will work very good once you have all the settings done right. The customer support it is amazing and ready to help. I think I will stick with this app for Amazon.

Dec. 30, 2021

Going directly through Amazon with anything is horrible. This app made the whole integration with Shopify so simple. Glad they recommended it to me.

Dec. 29, 2021

Absolute rip off. No way to track how many orders have been processed in each billing cycle so then at the end BOOM 1% fees on top of the plan. We suffered through this app to get past holiday season but no way I would ever continue with this app under the current billing platform they use now.

Dec. 27, 2021

Ali is AMAZING!!! She was so helpful and attentive throughout our entire chat. She is the reason why I am selling on Amazon today. Plenty of others have tried to help me but couldn't figure out how to complete the setup process. Ali was THE ONE who actually helped me and very quickly surprisingly. Thank you so much Ali!!!

Dec. 25, 2021

This is the worst app Shopify could give to replace their app, first it is not easy to understand and hard to work with if you are doing POD with a lot of listings and Skus. Second, for the past month, I am trying to delete some lists on Amazon ( that are non-active on Codisto and I don’t have them on Shopify products) one of the lists was active on Amazon and the rest were suppressed or out of stock on Amazon, but I could not do it, the lists kept coming back to the Amazon dash and the active list that I wanted to delete came back with 1 day processing time ( it was 14 days) which I didn't knew. Making a long story short, I thought I had a bug on Amazon, I kept going back and forth with Amazon until someone from the tech came back with an answer saying that some third party app I have connected is pulling these products back to my the Amazon seller. So, I contacted Codisto, as they are the only app I have with AMAZON, they said it can't be them, since these lists are not active in their app ( although I could see them on the app and yes as nonactive, but once a list is nonactive on Codisto, you can't delete it from codisto even if its not on Shopify anymore) So I contacted Amazon again, they insist it is a third-party app that has access to my listings but could not give me a name due to regulation. So after trying for a month to delete listings on Amazon and after having sales on products I don't sell anymore and I thought I deleted but Codisto brought them back, I decided today to delete Codisto and remove the permission from Amazon, and guess what happened a minute later when I tried to delete these lists again on Amazon? finally, after a month of not knowing, all the lists got deleted in no time. So it was Codisto after all and despite what they said on support. This issue almost costs me my account on Amazon, as I had sales on the product that I don't sale and could not process in one day!! I want Shopify app back

Dec. 23, 2021

Excellent app, at first a bit hard to map and get going, but I got thousands of items that I'm adding into my Amazon account using this app, and have been extremely satisfied. Pays for itself.

Dec. 16, 2021

Customer support was AMAZING. I was having issues with our orders not linking properly and Lyn guided me through the process to get it up and running. Very pleased with this service. If you have any issues they will resolve it!

Dec. 13, 2021

The worst update in terms of functionality and pricing. Before, you were able to pull up your amazon orders without linking your products do to different niches on your website and amazon now this is the answer I received from the live chat: If you are trying to link an amazon listing to Shopify, there must be an existing shopify product first. You would need to create a shopify listing then you can link that shopify product to the existing amazon listing via Codisto If it does not exist in Shopify, it will not show up in Codisto as well. What a crap

Dec. 10, 2021

I was having issues and used the chat and was able to find out the information I need from Lyn. Great job.

Dec. 9, 2021

Excellent CRM/..................................................................................................................................

Dec. 7, 2021

Really not a fan of this app. It seems to take over the control of the amazon listings and then charges you for all orders that come through because it "manages" the listing. So if you set up the app and link a listing, it will charge you for all the orders on the product regardless if it is FBM or FBA. The fees count up very quickly and it's not easy to track where the charges are coming from. We do not recommend installing it.