All reviews

Rating Breakdown

  • 5
    90% (683 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    6% (43 ratings)
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5 / 5 Share

Dec. 7, 2021

Service après vente très réactif et efficace. Nous sommes ravis de cette application et nous la recommandons. La synchronisation avec Amazon est Shopify fonctionne parfaitement.

Store

SLOYA

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! Notre réponse : Nous sommes ravis que vous soyez « ravie » de notre application et que votre synchronisation soit parfaite. Merci d'avoir pris le temps d'évaluer notre application. Nous sommes disponibles 24h/24 et 7j/7, n'hésitez pas à nous contacter à tout moment ! Our response: We are so pleased you are 'thrilled' with our app and your syncing is flawless. Thank you for taking the time to review our app. We are available 24/7, please reach out anytime! Nikki

1 / 5 Share

Dec. 7, 2021

This app is just not good if you sell apparel. It creates more problems than it solved for us. And the support could not figure it out either. They still have a lot of fixing to do to get this app to where it needs to be.

Using app

About 1 month

Total reviews

3

Average rating

1.3

Developer Reply

Thanks for your feedback We would welcome the opportunity to help with setting limits on your listings. Please note: Only Amazon can assign the ASIN's. We have reached out directly, we are available 24/7. Nikki

5 / 5 Share

Dec. 6, 2021

The Codisto app works great with our store and their support chat is super helpful and really short wait times whenever we have questions. They always get us the solutions we need!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! We're so pleased you are enjoying our app! Glad you could reach out to our support team and get the right solution 😎 Please reach out anytime! Nikki

5 / 5 Share

Dec. 3, 2021

Thanks to the Support Specialist I talked with, I was provided excellent customer service. All responses were prompt and professional, especially since I had no clue on how to proceed. Also I had very friendly, helpful experience that allowed me to easily find what I was looking for. Would recommend 100%

Store

MEDEA

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review 😎 We have to agree our support team are the best! So glad we were able to help you get set up and appreciate your recommendation. Nikki

5 / 5 Share

Dec. 1, 2021

I must confess that I was a little frustrated at first making the transition from the old Shopify/Amazon app, but found the Codisto support excellent! I spent over an hour with a very patient, knowledgeable support representative, who walked me through the transition process.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review, we really appreciate it! Change is never easy we agree, but glad you have transitioned to Codisto successfully and our support team were there for you 😍 Please reach out anytime! Nikki

5 / 5 Share

Dec. 1, 2021

Super powerful tool. We wouldn't be doing FBM Amazon orders without it. Very responsive and helpful customer support, too.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback 😎 Great to hear your FBM orders are working successfully and our support team has been able to help with this process. Please reach out anytime! Nikki

5 / 5 Share

Dec. 1, 2021

It works waaay better than the original Shopify app for Amazon. I don't like having to pay for it, but that's the price of doing business. The app is great for updating your Amazon listings quickly or making new listings. Customer support is fantastic.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review, we really appreciate it! Happy to hear this works well and is an improvement for you 😎 Please reach out anytime we are available 24/7. Nikki

5 / 5 Share

Nov. 29, 2021

I use it for me Amazon US account. Frustrated that it will not work for my Canada and Mexico accounts, as they are the same exact items, unless I pay more, but it works for the most part.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! Glad this is working well for your US account. Please reach out to our support team anytime. We do offer some great plans on our Codisto app please visit our website www.codisto.com/pricing Nikki

5 / 5 Share

Nov. 25, 2021

Great product, great support team,, I would highly recommend them. I like how they have one the feild mapping and syncing

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! We really appreciate your 'great' words 😎 Happy you like the field mapping and syncing. Please reach out anytime we are available 24/7. Nikki

5 / 5 Share

Nov. 28, 2021

The app is simple to configure and the CX is amazing. Support was extremely responsive and available to resolve a few items or answer questions. Arlie was awesome! Highly recommend.

Using app

2 months

Total reviews

17

Average rating

5.0

Developer Reply

Thanks for your review, we really appreciate it! Glad you found it easy to use and our support team were able to resolve issues quickly and more than once 😎 Please do reach out anytime, they are available 24/7. Nikki

5 / 5 Share

Nov. 23, 2021

This app is very user friendly and the customer support has made it the best!! Joy B was SO helpful in directing me to go exactly where I needed to in order to upload my product. I was so grateful for her quick expertise to point me to the problem to get it fixed and product quickly uploaded on Amazon. This is a must use service!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! Joy will be thrilled with your comments 😍 We love "user friendly" and a "must use service" 🏆 Please reach out anytime! Nikki

5 / 5 Share

Nov. 22, 2021

this app is wonderful i dont usually leave reviews for app but this app is a game server i am able to list my products along with their description easily on amazon hope to do business with them for long time.

Using app

7 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for taking the time to review our app! We're glad you were able to list your products and we hope you are with us for a long time too 😎 Please reach out anytime. Nikki

5 / 5 Share

Nov. 21, 2021

I had the best help ever! Thank you Joy B for you support and helping me with all my question and concerns.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review 😎 We are so glad Joy was able to support you and help with your queries, please do not hesitate to reach out anytime, we are available 24/7! Nikki

5 / 5 Share

Nov. 19, 2021

The customer service is absolutely phenomenal. Very easy to navigate through the app and live chat help is by far the best I've ever experienced!!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, Our support team will "love" your comments 😎 It's great to hear you found our app easy to navigate and use of our chat portal! Please reach out if you have any further queries, we are available 24/7. Nikki

5 / 5 Share

Nov. 18, 2021

I use this app to help me learn to navigate my Amazon by Codisto app, in shopify as well as learn everything i can about using the seller central site. I have enjoyed the instructional process with using google hangouts so i can share my screen and they can see and show me where to navigate, in addition i enjoy the experience of them showing me their screen and show my how to use additional tools to help update pics and etc. I do however would like to be able to get more of an immediate response from customer assistance,, when ever i have a much needed answer to a task.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review, We're glad our google hangouts have been able to help you with the experience to get you up and running. Our support team are available 24/7 please do reach out anytime. I have reached out to you separately on your response timings comment. Nikki

5 / 5 Share

Nov. 18, 2021

Codisto has THE BEST Amazon / Shopify integration plugin. It is by far the most stable, best priced, and most powerful Amazon plugin for Shopify. Codisto customer support is quick, fast, and very knowledgeable. 10/10 would recommend.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your fabulous comments! Wow what a great review! - we are very happy you find our product to be the "best" integration and most powerful plugin for Amazon. Our Customer Support are available 24/7 please do not hesitate to reach out! Nikki

5 / 5 Share

Nov. 17, 2021

It's a tough system to start, but thankfully support is patient and walks you through it. Tough world to navigate but Amazon has the traffic

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review, we really appreciate it! Glad we could support you through what can sometimes be a complex process. Please reach out anytime, our support team are available 24/7. Nikki

1 / 5 Share

Nov. 17, 2021

My original Shopify / Amazon connection worked fine before I was forced switched to this app (as an alternative, like the rest of my Shopify store owner peers). This system is so complicated [keep in mind, I am a web designer / programmer, so it should be fairly easy for me to learn any system]. This app doesn't even list the products that were already connected to Amazon from the previous system. Then when I actually fill out the cumbersome product listing details, it shows that it is "Publishing"... then when I give it 24 hours, not even ONE of my products is linked to the Amazon store. #Frustrating #Uninstalled #StillLookingForARealAlternative

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 17, 2021

Super knowledgeable and responsive support team! When we do have questions, they very fast to respond with helpful answers.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Glad to hear we responded in an efficient timeframe and with good knowledge to help resolve your queries. Please reach out anytime 😎 Nikki

5 / 5 Share

Nov. 15, 2021

CHLOE! OMG! I have been in business almost 30 years....when I come across Customer Service that is average, above average or OUTSTANDING I will take the time to let others know... CHLOE was INCREDIBLE! I have a problem retaining information...especially technical info. These days it seems every platform offers links to info....so frustrating....I am at a loss for words to describe how patient, kind, knowledgeable and understanding Chloe was on our tech chat. She was to the point, professional and she took the time to look into a few issues that I don't think were associated with my specific needs but they interconnected....she took a few moments to investigate and gave me sound direction to resolve these lingering issues. To the folks at Codisto, when I come across STELLAR employees I try to point it out, there's enough negative in this world. Chloe is a keeper...no brainer. Thank you CHLOE!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Chloe will LOVE this review 😍 Thanks so much for your feedback - we are really proud that one of our team has made you feel this way and for taking the time to let us know 😎 Nikki