Amazon by Codisto

Feb. 17, 2022

Customer Service Chat has been super helpful! They always respond in less than a minute and take the time to help me with my issue (always something I entered wrong). They go the extra mile and teach me the correct way so that I don't have the same issue again. Super happy with my experience using the app and utilizing their customer service!

Feb. 16, 2022

This app is great for tracking Amazon orders! Rather than having to rely on the Amazon email, or manually log in to check orders.

Feb. 15, 2022

I'm just setting up my amazon by Codisto and needed some questions answered. I chatted with Lyn, who was super helpful and very nice to chat with. She walked me through the process and I am extremely satisfied. Thank you again!

Feb. 14, 2022

I have had an issue with the product syncing since I started to use it via this Codisto app. The first attempt at syncing nearly 200 SKUs- I sold out of 2 different items as the Codisto sync somehow caused these 2 items both valued over $60-$80 to be sold on Amazon at $1 and $2 per unit. After solving this issue and being assured that I wouldn't have issues syncing again, on 3 separate occasions I have had to open a ticket because my inventory wasn't syncing or my pricing wasn't syncing. I was told that from now on, my default settings for new syncs would automatically be set to "Store price" which has not been the case as I have just opened 2 new tickets regarding the same exact concern. I am really really trying to give this App a chance as I can see the major benefits it can bring, but these issues cannot keep happening. We add products daily and when we hit 1,000+ SKUs this is not an issue that can repeat itself, especially considering that we are paying over $700 a year to use the App after being forced to remove the Shopify Amazon app which was FREE! I will continue to give this App the benefit of a doubt, but I do ask that the developers take a look at some of these concerns as I am sure I am not the only one struggling.

Feb. 11, 2022

Just setting it up and great great help from the support team. Seem to work fine once you get the handle on attribute mapping. Do read the documents. Was searching for a simple way to list on Amazon and it is certainly working great for me so far.

Feb. 10, 2022

Just installed, awaiting final approval for set up. Till then customer service was helpful and answered all my question. Can't wait to get started with this app!

Feb. 9, 2022

We had no choice but to switch to a paid app since Shopify discontinued theirs. We tried more than 8 different amazon integration app, this one was definitely the best. Support was friendly, and available. We really like the feature they have to not import taxes to show us correct sales amounts since Amazon pays the marketplace taxes.

Feb. 9, 2022

Lynn was very helpful with troubleshooting. They where able to help us with errors that prevented us from listing our products to amazon.

Feb. 9, 2022

Asked for assistance from Lyn in Customer Support. She was very prompt and gave me invaluable information.

Feb. 7, 2022

Fantastic app with great customer service and support. Cannot recommend enough! Great and simple way to link your shopify listings to Amazon.

Feb. 15, 2022

I had issues with errors and uninstalled the app to try others. I noticed similar issues with other apps and decided to give this app another go. So Glad I did!!! This Live support is the best!!! They help resolve all my errors quickly! In addition, explains why the errors occurred in the first place to lessen future user mistakes. So glad I'm back!!!

Feb. 2, 2022

very useful app and especially the highlight is the support you get from the staff. They are quick to respond and knowledgeable.

Feb. 2, 2022

best customer support of any app i have used, Lyn help me get our listing and trust me amazon.com makes it look very hard, Lyn made it so simple

Feb. 2, 2022

Best customer support ever They work effectively to solve my problem. They give me proper time to listen my problem and give quick solutions.

Feb. 1, 2022

This app has some glitches still and setup isn't the easiest, but I have to give it a 5-star because their support is actually quite good, and once it's up and running, it's works seamlessly. Just be patient, and you'll be very happy.

Jan. 29, 2022

Die App und ist der Hammer, genau das habe ich gesucht. Noch besser als die App für jeden der AMZ nutzen will ist der Support. Wurde direkt an die Hand genommen und 1A betreut. I LIKE IT.

Jan. 25, 2022

We have had this app about 2 months now. We do footwear, so maybe that is why but we have to reach out to support multiple times for each product. They work on the error, then try to republish. It is then errored again with a new error. For instance the one we most recently reached out for was codisto stating that nothing was present in a field, but there was, so we had to reach out to support with a screenshot showing the field being populated with a valid property. They said they were looking into it, then asked if we had the UPC, which had already been entered in Codisto, so we showed the screenshot. Then they republished it. We were then told it was syncing to amazon. It then got rejected by amazon and was showing as 'inactive' based on the same error. I will say the support is very quick, but it usually takes a few runs with them to get something published.

March 5, 2022

I've had this app for going on 4 months now. It seems there is a disconnect between Amazon and Codisto. None of my products are coming through with parent/child variations. The t-shirts I am selling only have color and size variants, which should be simple. Codisto's response was for me to talk through customer service with Amazon, which completely defeats the purpose of having the app. If I wanted to go direct to Amazon, I would have. Seriously frustrating to waste $40/month for 4 months now with Amazon Seller Account only to have none of my products be able to be displayed correctly. Really friendly customer service, but not working quick enough for me. Finally decided to cut my losses and try a different sales channel/appl.

Jan. 23, 2022

very useful App - I do FBM and now I can import and fulfill it from my Shopify. Outstanding and very fast support

Jan. 20, 2022

The app is great but the support is what sets them apart. Absolutely above and beyond support. Thank you