All reviews

Rating Breakdown

  • 5
    80% (459 ratings)
  • 4
    13% (73 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (21 ratings)

Reviews with Text

  • 99% (569)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2023

Abandoned cart, great service from Waqas

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Awesome company! Have recently moved to Amplified to enhance our customer experience and so far from the layout, possibilities and excellent customer service I really can't fault these guys! Thank you for being here :)

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

El Live Activity que utiliza esta plataforma es Brutal, además la atención al cliente y la facilidad de poder hacer flows automatizados y campañas de mail marketing es asombrosa, Lo Recomiendo A Todo El Mundo ya sea Junior o Senior en Marketing!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por tu reseña. Nos alegra lo mucho que te gusta la aplicación. Si surge algún problema o inquietud, no dude en hacérnoslo saber. -Waqas

5 / 5 Share

Feb. 1, 2023

La aplicación es sin duda la mejor app de shopify para poder ver en vista real la actividad de mi e-commerce así como programar todos los flows automatizados de recuperación de carrito, post compra...

Store

pulcino

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por compartir su amable evaluación, nos hizo felices. Estamos disponibles para usted si alguna vez necesita ayuda :) -Waqas.

5 / 5 Share

Feb. 1, 2023

Support here is incredible. I was able to pick up the phone and have a very helpful rep within 2 minutes. He solved my problem immediately and was very professional and eager to solve my issues. I highly recommend this company.

Using app

About 18 hours

Total reviews

17

Average rating

5.0

Developer Reply

Thank you so much for the awesome review, We always try our best to help our users ASAP. Do let us know if you have any more questions. Stay safe :) -Waqas.

5 / 5 Share

Jan. 31, 2023

Very good customer service and easy set up! The call was easy and they sent me links to help me see what i needed to do!

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing our app, We look forward to helping your store get the extra sales and boost it deserves :) -Waqas.

5 / 5 Share

Jan. 23, 2023

Einzige App, mit der man auch mit kleinem Budget sehr gutes E-Mail und SMS Marketing mit Segmenten machen kann! Sind sehr zufrieden. Die SMS Anbindung über Twilio ist ebenfalls sehr gut, da die Preise dort sehr tief sind.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie Ihre Bewertung geteilt haben! Wir freuen uns, dass Ihnen die App gefällt. Wir wissen Ihre Empfehlung wirklich zu schätzen und können Ihnen versichern, dass wir weiterhin einen großartigen Kundenservice bieten werden :) Wenn Probleme oder Bedenken auftreten, zögern Sie bitte nicht, uns dies mitzuteilen. -Waqas.

5 / 5 Share

Dec. 19, 2022

Very helpful and Professional. Wish the price was slightly cheaper - but overall good experience. I think this will be a good asset for my business.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate your feedback! We've reached out to you regarding your concern :) Do let us know if you need any assistance or tips to help your store grow! -Waqas.

5 / 5 Share

Dec. 13, 2022

Over time bots had been padding our email list with fake customers (and we did not know it). When we discovered the issue, we had over 900 bad email addresses in our database causing a huge bounce rate. Working with the team at Amplified was the solution. After identifying the problem they assisted us in removing all the fake customers from our email list, a huge help! We are now sending emails again to our customers and looking good. The staff at Amplified were professional and immediately took action to help solve our issue. Thanks again.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your review! We are glad by how much you like the app. We truly appreciate your recommendation and rest assured that we will continue to provide great customer service :) If any issues or concerns arise please do not hesitate to let us know. -Waqas.

5 / 5 Share

Dec. 13, 2022

HIGHLY RECOMMEND. I must've downloaded this app right at the beginning which was just for abandoned carts, and then it grew into this full flown self sufficient app, which is so simple to use and i have never even considered a replacement for this app, because it does so much. Great support staff who are always available to solve any issue.

Using app

Almost 5 years

Total reviews

17

Average rating

5.0

Developer Reply

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. :) -Waqas

5 / 5 Share

Nov. 29, 2022

El uso de esta aplicación es realmente increible, he conseguido aumentar mis conversiones y ventas. La atención por chat es totalmente personalizada y contestan súper rápido. La recomiendo totalmente!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Gracias por tu reseña. Nos alegra lo mucho que te gusta la aplicación. Si surge algún problema o inquietud, no dude en hacérnoslo saber. -Waqas

5 / 5 Share

Nov. 25, 2022

At first, I had a few issues with the app, but Judith Castro went above and beyond to ensure all my concerns were addressed. She showed me that, as a business, they genuinely care about your business' well-being and being able to thrive. I am very thankful that Judith stayed consistent with my issues and turned this into a positive experience. The customer service is excellent, and so is this application itself. I switched over from Klaviyo to Amplified. My emails are easily and super quickly delivered to my customers. As someone who is not an expert in graphic design, I rely heavily on templates. Amplified has tons of templates to start with that are easily customizable and visibly appealing to my customers. Even if you are starting from scratch, it is straightforward to create an email. My only regret with this application is that I have not utilized it enough in the many months I have had it. I highly recommend this email marketing platform and am glad I found it. Thanks again, Judith and everyone else I have spoken to.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your feedback. We always appreciate it. You can reach out to us anytime, If you need help/assistance :) -Waqas

5 / 5 Share

Nov. 24, 2022

Muy buen servicio. Intentar dejar las campañas antes del viernes porque creo que no las pueden verificar los fines de semana. Entre semana, un chat activo que funciona perfectamente y te contestan y ayudan muy rápido.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por sus comentarios, siempre puede contactarnos si necesita ayuda o consejos para aprovechar al máximo la aplicación :) -Waqas.

4 / 5 Share

Oct. 27, 2022

La estoy utilizando como herramienta principal de email marketing, hasta ahora me ha ido muy bien con ella.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Gracias por su evaluación, estamos aquí para usted cuando nos necesite. Háganos saber si necesita ayuda con la aplicación o simplemente consejos generales para mejorar :) -Waqas.

5 / 5 Share

Oct. 27, 2022

Great customer support .alwayes they are available for help and answer questions. I see this app is working

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback as always! Do know we're here for your assistance :) -Waqas.

5 / 5 Share

Dec. 5, 2022

Works pretty well, great for abandoned cart flows. We keep having the issue of campaigns not sending out as they should, though. edit: changed to 5 stars, as campaign delivery issues appear to be solved. Super easy to use when creating campaigns, good templates and fast customer service.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback, We always appreciate it :) The issue was fixed, but we'll definitely keep an eye out in the future. -Waqas.

5 / 5 Share

Sept. 29, 2022

Customer support is quick and efficient if you have any questions! They guide you step by step on how to fix the issue if you have one

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback, You can always contact us if you need any assistance or tips to fully take advantage of the app :) -Waqas.

5 / 5 Share

Sept. 29, 2022

Genial atención al cliente, siempre dispuestos a ayudar. Una aplicación indispensable en cualquier tienda online.

Using app

16 minutes

Total reviews

16

Average rating

5.0

Developer Reply

¡Hola! Estamos muy agradecidos de que se haya tomado el tiempo para compartir sus comentarios con nosotros. Es un placer atender a clientes como usted. ¡Ten un día maravilloso :) -Waqas.

5 / 5 Share

Sept. 26, 2022

Nice app, it does the job and scales well with more contacts bringing higher conversion. The customer support is great.

Using app

About 5 years

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate you taking the time to review our app, If you ever have any questions or concerns, be sure to let us know :) -Waqas.

5 / 5 Share

Sept. 8, 2022

Customer service is 5 STAR!!! Wagas was very helpful and friendly and answered all of my questions in great detail. I am a newbie to all of this email marketing and website creation so I definitely needed the extra support! Looking forward to using this new app to help grow my business.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback with us! We always appreciate it. Don't hesitate in reaching out to us if you ever need any assistance or tips with the growth of your store. We're here for our users 24/7 :) -Waqas.