All reviews

Rating Breakdown

  • 5
    81% (460 ratings)
  • 4
    13% (74 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 99% (566)
Review RSS Feed Review RSS Feed

3 / 5 Share

Oct. 3, 2021

Many steps to set up, trial time is very short 3 days..., I need to ask them for 15 more days were the app just recover 60us, then was I was ready to uninstall I realized the trial ended, and automatically they charged for the second more expensive plan of 99us per month not the basic one at 29us, so I needed to request a refund, be aware of this please, so you don't have the same surprise I had.

Using app

About 2 months

Total reviews

7

Average rating

2.9

Developer Reply

Hi! We have refunded your account but we are so sad to hear about your experience! We have 24/7 support and we can gladly help to get your account ready in just a matter of minutes. We also wanted to clarify that we always give users a 7-day trial period. This starts right after installation! We'll get in touch with you soon :)

3 / 5 Share

Aug. 4, 2021

The user experience is very good, most of the problems can be solved in time, and discard the order email recall effect is good However, we really hope to add data information to the marketing email. The experience of email marketing is not good. We can only see the number of sent goods, but we can not check the click situation of inserted goods in the email content and the subsequent conversion situation, which is very important for us!

Store

AcmeJoy

Using app

About 1 month

Total reviews

7

Average rating

4.0

Developer Reply

Thank you for the review, We are glad that you enjoy the user experience. We are working on your concerns, We've also contacted you via email addressing the issues, If you need any more assistance, do let us know :) -Waqas.

3 / 5 Share

June 28, 2021

While I do get some additional details on cart abandons, the app has not resulted in any conversions as yet, which is disappointing. I feel there is a minimum threshold of site visits over which the app delivers results, and that should be shared upfront. On the positive side, it helped me identify the issue of bogus ATCs done by my marketing agency to inflate results!

Using app

20 days

Total reviews

3

Average rating

4.3

Developer Reply

We appreciate your honest feedback! We'd love to help to maximize the use of Consistent Cart in your store! We'll get in touch with you soon! - CartKit Team.

3 / 5 Share

Dec. 27, 2019

This has been a great app in the long run but in the last weeks we have had to data breaches. The customers has clicked on the abandoned cart email only to be presented with the completed order information from another customer including all their personal home address details. We have contacted customer support but no response or fix in the last 3 days. I will update further. Review changed from 1 star to 3 because they have expedited the complaint to senior technicians who have now fixed the issues.

Using app

5 months

Total reviews

7

Average rating

4.7

Developer Reply

We've replied to this via email. Thank you

3 / 5 Share

Nov. 5, 2019

Testing app, waiting for conversion details. Good interface. The rest of this is just to fill the 100 character minimum :) yessir

Using app

About 8 hours

Total reviews

4

Average rating

4.5

3 / 5 Share

Sept. 1, 2019

I really like the idea of this app but I am not entirely sure I trust all the data. When I log in, I can see that there are abandoned carts but I don't see that came data come in on my abandon cart data collected on my shopify store. It also shows that there are thousands of views on my site but where do those views come from? I feel like if that's the case I should see that data on my shopify numbers. My website traffic only shows a couple hundred people but the consistent cart shows like 8000. I plan to give it another month to see how things go before deciding whether to cancel or not.

Using app

13 days

Total reviews

3

Average rating

3.7

3 / 5 Share

April 29, 2019

I can only give this app 3 stars as I'm waiting for the developers to fix a glitch with the add to cart pop-up. I will come back and give a 5 star when it's fixed.

Using app

8 days

Total reviews

2

Average rating

4.0

3 / 5 Share

April 22, 2019

Just installed. So far, so good - just waiting to see any results and will update review. Really easy to add and guided steps help.

Using app

7 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 26, 2018

We are currently utilizing the Add to Cart feature to capture those email addresses of customers who do not complete the transaction. We are seeing a lot more flagged as "abandoned carts" than Shopify currently shows. Normally Shopify shows about 2 a day....but Consistent Cart is showing us 10-12 a day and capturing emails of those shoppers. Next we are going to check out the email notifications and see how much we can edit to reflect our branding. So far.....we recommend! (Weirdly wouldn't allow me to give the app 4 stars....only 3 or 5)

Store

Shore

Using app

5 days

Total reviews

8

Average rating

4.6

3 / 5 Share

May 3, 2017

Just installed - no opinion yet.

Store

Ocha Co

Using app

2 minutes

Total reviews

25

Average rating

4.6

3 / 5 Share

April 19, 2017

So far it is helping us to see which carts are abandoned but it has not been sending out automated emails to recover the carts.

Using app

About 8 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

April 3, 2017

It's a pretty good app but comes with issues and lack of features. Such as it is not possible to send a test recovery email. The only way to get an email is to go into your website, create an abandoned cart and wait... see email, make design changes etc. Takes forever. And when there are bugs (which there was on mine) which you don't detect them quickly. Such as the product photos not showing up. Theres more lack of features, but this review is long enough

Store

Scarles

Using app

About 1 month

Total reviews

2

Average rating

2.5

3 / 5 Share

March 21, 2017

User friendly and efficient. Still doing our test though. App keep forcing us for a review which is not professional, how do i review when i have not even tested and seen results

Using app

About 9 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 14, 2017

Super app product, very helpful and worthwhile

Using app

8 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 1, 2017

It works alright but why are we being billed $3.99 per month for this? That's not even an option shown on the pricing details...

Using app

8 months

Total reviews

12

Average rating

3.9

3 / 5 Share

Jan. 18, 2017

UPDATE: found out this app has some type of conflict with Bold Product Options, so I had to uninstall it. Support reached out to me and explained how to proceed to remove all the code from my liquid files. They have also added the my reported issue to their bugs list for further investigation. I might return in the future since this is a useful app after all.

Using app

5 months

Total reviews

16

Average rating

4.4