All reviews

Rating Breakdown

  • 5
    84% (3,091 ratings)
  • 4
    12% (431 ratings)
  • 3
    2% (88 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (45 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 8, 2022

Seems promising. I like the amount of detail it provides with each step of recovery. Looking forward to promising results.

Using app

30 days

Total reviews

7

Average rating

4.0

Developer Reply

Thanks for submitting your review and for letting us be part of your business! We would love to hear more of your feedback, reach out if you need assistance! :)

3 / 5 Share

Oct. 3, 2021

Many steps to set up, trial time is very short 3 days..., I need to ask them for 15 more days were the app just recover 60us, then was I was ready to uninstall I realized the trial ended, and automatically they charged for the second more expensive plan of 99us per month not the basic one at 29us, so I needed to request a refund, be aware of this please, so you don't have the same surprise I had.

Using app

2 months

Total reviews

7

Average rating

2.9

Developer Reply

Hi! We have refunded your account but we are so sad to hear about your experience! We have 24/7 support and we can gladly help to get your account ready in just a matter of minutes. We also wanted to clarify that we always give users a 7-day trial period. This starts right after installation! We'll get in touch with you soon :)

3 / 5 Share

Sept. 23, 2021

I'm doing an update to my initial review after receiving the recovery email and the broadcast. The recovery email doesn't show my logo at all. The broadcast email basically showed me what looks to be a broadcast of a whole other business. I'm hoping it was because I put the cart before the horse and sent the broadcast prior to the verification, so I will try again and see where it goes. So far, so good. I'm in the trial period so can't say much on the first day of use. But, they are really responsive and I love that.

Using app

2 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you very much for your feedback! :) We are glad to see that you are satisfied with our services. Let us know if you need further assistance, We will be happy to help. - Micah

3 / 5 Share

Aug. 4, 2021

The user experience is very good, most of the problems can be solved in time, and discard the order email recall effect is good However, we really hope to add data information to the marketing email. The experience of email marketing is not good. We can only see the number of sent goods, but we can not check the click situation of inserted goods in the email content and the subsequent conversion situation, which is very important for us!

Store

AcmeJoy

Using app

10 months

Total reviews

7

Average rating

4.0

Developer Reply

Thank you for the review, We are glad that you enjoy the user experience. We are working on your concerns, We've also contacted you via email addressing the issues, If you need any more assistance, do let us know :) -Waqas.

3 / 5 Share

June 28, 2021

While I do get some additional details on cart abandons, the app has not resulted in any conversions as yet, which is disappointing. I feel there is a minimum threshold of site visits over which the app delivers results, and that should be shared upfront. On the positive side, it helped me identify the issue of bogus ATCs done by my marketing agency to inflate results!

Using app

30 days

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate your honest feedback! We'd love to help to maximize the use of Consistent Cart in your store! We'll get in touch with you soon! - CartKit Team.

3 / 5 Share

March 16, 2021

I'm on the free account and every time I access it it keeps saying to confirm a subscription and upgrading me so I got to keep downgrading. How annoying.

Using app

About 1 month

Total reviews

3

Average rating

4.3

Developer Reply

Hello SO Sweet UK! It seems that some of our users got stuck in that loop, but our developer team solved it. Hope you have a great day!

3 / 5 Share

Feb. 15, 2021

I'm feeling rather less than neutral. I was on the free trial testing out whether or not to use this app, thinking I wasn't going to be hit with a $30 charge as a newbie already hoping to be able to absorb the $30 Shopify charges monthly for the store when for one customer buying a product from me (a joy for sure in itself) I was hit with an additional charge from CC that stumped my joy when I got my credit card billed. It feels somewhat disappointing to take a rather unnecessary loss on what should have been a sure gain ... especially what I was charged for could have been done for free. The app is probably better after you first get your shop more profitable. Otherwise, as for me, I didn't need to overflow my beginning budget unexpectedly.

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Hi! We appreciate your message. We'll get in touch with you shortly to clear this out :)

3 / 5 Share

Feb. 18, 2020

Easy to install. On my trial. Will update on conversion. I am not sure who much I will like the charges.

Using app

4 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 8, 2020

Great App, but saying free plan and then there is just a free trial? wtf? Really scammy I would say.

Using app

22 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 27, 2019

This has been a great app in the long run but in the last weeks we have had to data breaches. The customers has clicked on the abandoned cart email only to be presented with the completed order information from another customer including all their personal home address details. We have contacted customer support but no response or fix in the last 3 days. I will update further. Review changed from 1 star to 3 because they have expedited the complaint to senior technicians who have now fixed the issues.

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

Developer Reply

We've replied to this via email. Thank you

3 / 5 Share

Nov. 5, 2019

Testing app, waiting for conversion details. Good interface. The rest of this is just to fill the 100 character minimum :) yessir

Using app

Over 2 years

Total reviews

3

Average rating

4.3

3 / 5 Share

Oct. 25, 2019

IDK yet, Just trying to extend the trial to see if it's works. Will update after a week or two. It work for now and collects emails pretty good. I did not enjoy it yet since it's only been a day.

Using app

3 days

Total reviews

2

Average rating

4.0

3 / 5 Share

Oct. 22, 2019

Still on the trial, would love to learn more about this app before committing to using it long term...

Store

Joowie

Using app

6 days

Total reviews

2

Average rating

2.0

3 / 5 Share

Oct. 20, 2019

was asked to leave a review to extend my trial, trial wasn't extended and now can't find any way to change to free before I get charged which i think is pretty sneaky :(

Store

Aurora

Using app

6 days

Total reviews

20

Average rating

4.7

3 / 5 Share

Sept. 1, 2019

I really like the idea of this app but I am not entirely sure I trust all the data. When I log in, I can see that there are abandoned carts but I don't see that came data come in on my abandon cart data collected on my shopify store. It also shows that there are thousands of views on my site but where do those views come from? I feel like if that's the case I should see that data on my shopify numbers. My website traffic only shows a couple hundred people but the consistent cart shows like 8000. I plan to give it another month to see how things go before deciding whether to cancel or not.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

3 / 5 Share

Oct. 10, 2019

I love it so far though am yet to see any conversions. At least I can see what people added to their cart even if they did not proceed to check out, this gives me an idea of the popular products so am able to focus on driving more traffic to that product. Additional Feedback: Have had it for a while now and haven't had any results yet, its a good app though I forgot to uninstall or downgrade and was charged $29, you might want to look out for that if you are not ready for an expense like that.

Store

JanCars

Using app

4 months

Total reviews

7

Average rating

4.7

3 / 5 Share

May 28, 2019

I just started using this app, I hope it works the way it is supposed to. So far, no sales yet. Will update soon.

Using app

16 days

Total reviews

1

Average rating

3.0

3 / 5 Share

May 23, 2019

We have been using this app for a week now but have not seen any results yet. We got a couple more emails but no more sales.

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

April 29, 2019

I can only give this app 3 stars as I'm waiting for the developers to fix a glitch with the add to cart pop-up. I will come back and give a 5 star when it's fixed.

Using app

10 days

Total reviews

2

Average rating

4.0

3 / 5 Share

April 22, 2019

Just installed. So far, so good - just waiting to see any results and will update review. Really easy to add and guided steps help.

Using app

16 days

Total reviews

1

Average rating

3.0