All reviews

Rating Breakdown

  • 5
    84% (3,091 ratings)
  • 4
    12% (431 ratings)
  • 3
    2% (88 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (45 ratings)
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4 / 5 Share

Jan. 13, 2024

Good App

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 27, 2022

La estoy utilizando como herramienta principal de email marketing, hasta ahora me ha ido muy bien con ella.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Gracias por su evaluación, estamos aquí para usted cuando nos necesite. Háganos saber si necesita ayuda con la aplicación o simplemente consejos generales para mejorar :) -Waqas.

4 / 5 Share

Oct. 7, 2022

Ik ben blij met deze app. Het werk goed en snel en ben daarnaast ook goed geholpen door de klantenservice.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Bedankt voor het delen van uw ervaring met ons! We zijn zo blij dat je de app leuk vond en dat we aan je klanttevredenheid hebben kunnen voldoen. Als er zich problemen of zorgen voordoen, aarzel dan niet om ons dit te laten weten. -Waqas

4 / 5 Share

July 2, 2022

great service! the online chat helpdesk is easy and they always find a way to fix something. Nice people!

Using app

About 4 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 19, 2022

it was alot of back and forth messaging to get evertything done. but other than that i'm enjoying app.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review. We are glad by how much you like the app. If any issues or concerns arise please do not hesitate to let us know. -Shiela

4 / 5 Share

Nov. 3, 2021

Worked wonderfully for what we needed it for! Was effective at sending out emails and SMS messages.

Using app

9 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for sharing your experience with us! We are glad by how much you like the app. If any issues or concerns arise please do not hesitate to let us know. -Shiela

4 / 5 Share

Nov. 3, 2021

I have just started using the app as of now. So, I don't have much user experience as of now to provide a feedback.

Using app

28 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to provide your feedback. Please let us know if you require any additional assistance; we will gladly assist you. :) -Sally

4 / 5 Share

Nov. 1, 2021

the customer support is extremely helpful and they do a good job of making sure your satisfied with your experience with them

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 17, 2021

I used this app to help me with my online store and it is a great app to have to make sure your customers do not forget about you! The reason I gave 4 stars is because after the free trial it automatically put me on the Pro plan and I was not aware. This is still a great app! Just make sure you are on the right plan and when I needed help with changing my plan, the customer service was there and ready to help me. Very nice employees!

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience with us! We are glad by how much you like the app and we truly appreciate your feedback. If any issues or concerns arise please do not hesitate to let us know. :) -Waqas

4 / 5 Share

Oct. 6, 2021

Great app and service. Generates a lot of our retargeting revenue. We had an issue with billing and their customer service team sorted it out very quickly.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. -Alessandro

4 / 5 Share

Sept. 28, 2021

Had a serious issue with billing as I was being overcharged and Muhammad at customer support helped me immensely!

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 22, 2021

I love this app so far. My favorite feature is the add to cart feature that forces customers to add their email to add to cart. It helps me develop a list to retarget and gain sales.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you very much for your feedback! :) We are glad to see that you are satisfied with our services. Let us know if you need further assistance, we will be happy to help. - Micah

4 / 5 Share

Sept. 7, 2021

英語になりますが、サポートがしっかりしていてわかりやすかったです。 まだ使い始めたばかりなのでわかりませんが、一度設定してしまえば簡単だと思います。アクティベートが過去に遡ってできるとなお良いと思いました。

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your positive feedback and suggestions. Rest assured that we will continue to improve our app and work hard to assist our app users. Please let us know if you ever need assistance :) - Sally

4 / 5 Share

May 14, 2021

The email automations are really helpful for reminding people if they get distracted. We had an unexpectedly high bill a few months back but the new pricing structure means this shouldn't happen again. The support team are really helpful and friendly.

Using app

About 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you very much for your feedback! :) It makes us very happy to know that you are satisfied with our services. Let us know if you need further assistance, we will be happy to help. - Judith C

4 / 5 Share

May 10, 2021

New pricing structure is difficult for small businesses but they worked with us and we found a solution. Appreciate their attitude toward the little guys.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the review! We are glad that we were able to come to a compromise! Feel free to reach out if you have anymore questions or concerns! Best, CartKit Team.

4 / 5 Share

April 26, 2021

Very good and proficient customer service. Got to the bottom of my issue straight away and sorted it out for me.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback! :) Let us know if you need further assistance, we will be happy to help. Best, CartKit Team

4 / 5 Share

April 20, 2021

Very useful and gives great insight into customer behaviour. We have found the service to be consistently good also.

Using app

11 months

Total reviews

4

Average rating

4.3

4 / 5 Share

April 11, 2021

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Using app

24 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the review! If any issue would arise please let us know right away. -Shiela

4 / 5 Share

March 20, 2021

I really like the app. To me - its unfortunate that sending SMS messages through them requires a payment of 99$ per month Minimum.. it's too expensive for a website that has just began developing.. Other than that - the system is pretty nice.

Using app

19 days

Total reviews

2

Average rating

4.5

4 / 5 Share

March 8, 2021

I have been using this app on multiple stores for years, from before it offered the tonne of features it does now, and I primarily use it now for the same reason I used it then. It allows me to see inside the carts of customers, I cannot emphasize how important that is to me. I do wish the plans were cheaper, for example allow us to send emails for 9.99 and if you want the additional features you pay 29.99 (the price is the reason I removed a star).

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback & review! Check your email whenever you can 😄