All reviews

Rating Breakdown

  • 5
    84% (3,093 ratings)
  • 4
    12% (432 ratings)
  • 3
    2% (88 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (46 ratings)
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3 / 5 Share

March 3, 2018

Just install. Will provide feedback later

Using app

About 8 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 16, 2018

I Just started with this app and have yet to post my online store. I will be sure to update this review once I get in touch with customer service.

Using app

7 months

Total reviews

2

Average rating

3.5

3 / 5 Share

Feb. 3, 2018

testing this app now, hop it easy to use and can help with my abandoned carts

Using app

6 minutes

Total reviews

2

Average rating

4.0

3 / 5 Share

Feb. 3, 2018

Nice but expensive, its good to get more customers and stuff but too expensive

Using app

6 days

Total reviews

2

Average rating

4.0

3 / 5 Share

Jan. 30, 2018

So far it's okay. Forcing me to write a review for extending the trial, bit stupid. I don't like being forced to write reviews. If I believe in your product, ask me after the trial to write a review so I can extend it.

Using app

2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 19, 2018

Very good app for my born and I am a little too late for the rest I bet you could do better with the other stuff you have done and do what it says and I

Using app

10 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 3, 2017

it is good so far. I will definitely recommend it for beginners.

Using app

3 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 17, 2017

very good app. Je vous la recommande.

Using app

6 months

Total reviews

2

Average rating

3.0

3 / 5 Share

Nov. 7, 2017

I can't get full access, unless I've signed up for the 7 days free trial so we have to see. But looking forward to testing. I'll change the rating after the trail.

Using app

About 2 months

Total reviews

4

Average rating

3.5

3 / 5 Share

Nov. 7, 2017

The app is great so far! 2 stars missing as I am still testing it and so far unfortunately none of the abandoned carts have a registered e-mail so I turned on the pop-up (*hope it works!*). The design is also not as clean as I wished...It would be good to be able to customise the pop-up further (i.e. remove the blue border, change font & size)

Using app

Over 2 years

Total reviews

2

Average rating

2.0

3 / 5 Share

July 31, 2017

dasdadfs fsafasdfasfasa fasdfasfda stop asking me for reviews

Using app

5 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 23, 2017

I would recommend it, it shows who adds what to their carts and remains in their carts to check out later. Only negative so far, is I've set up the email pop up to add to items to their cart, to try and capture emails for abandon cart emails to be sent out but they can click outside the email box and not have to add it at all - sort of defeats the purpose as all my cart additions are still anonymous, so in reality I haven't gained anything except knowing how many sales I'm missing because abandon cart emails can't be sent out!

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 18, 2017

The system works well, but needs a lot of improvements. Need cart metric. Also, can't search anything

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 15, 2017

Anyone giving this app 1* is clueless. This app is AWESOME. Literally gives you up to date information on what's in customers carts, and schedules emails or push alerts. So many features this is more than worth the cost. You won't regret getting this app!! Update The only flaw I have seen in this app is the add to cart pop up app. It's not very good and could do with a redesign - 1) It shows up when someone adds to cart but it has a white transparent screen overlay which can't be changed - Essentially allowing the visitor to see what's in the cart anyway 2)If you use a persistent cart it shows up when you revisit the site and land on the homepage, it should only appear when someone clicks on the cart 3)It should stop you viewing the cart without entering the email but if you click the X button and get rid of the pop up it sends you to the shopping cart anyway Once these issues are fixed i think it would be a great addition to the app Further Update Dropping another star as im literally getting no support. The app has stop functioning correctly and i get no response

Using app

Over 1 year

Total reviews

10

Average rating

3.2

3 / 5 Share

June 29, 2017

very easy to use, but always makes my logo take up the whole email :(

Using app

22 days

Total reviews

1

Average rating

3.0

3 / 5 Share

June 29, 2017

stop asking to be reviewed every day!!!

Using app

3 months

Total reviews

1

Average rating

3.0

3 / 5 Share

May 16, 2017

usually i do not leave a review but this time i have to because this is very important to all merchants. There is a reason to a price difference between the shopify plan with the abandoned cart recovery feature and the plan without one. And the sole reason is because your customer will get the email in the inbox. Not in other folders especially promotions (for gmail). This app does not deliver that. And i am left unsatisfied.

Store

Gohalal

Using app

6 days

Total reviews

2

Average rating

4.0

3 / 5 Share

May 8, 2017

Decent app. Recovered a sale so far, but I fear it may put off people from buying as they are asked for their email immediately after they press "add to cart".

Using app

13 days

Total reviews

2

Average rating

4.0

3 / 5 Share

May 3, 2017

Just installed - no opinion yet.

Store

Ocha Co

Using app

9 months

Total reviews

19

Average rating

4.6

3 / 5 Share

April 26, 2017

Just installed the App--will come back after awhile and leave another review. Hoping this solves those abandoned cart issues. But so far i am pleased.

Using app

16 days

Total reviews

8

Average rating

4.1