All reviews

Rating Breakdown

  • 5
    84% (3,093 ratings)
  • 4
    12% (432 ratings)
  • 3
    2% (88 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (46 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2021

I’m astonished by the customer service that I was provided with. My issue was resolved in only a few minutes and was very simple. I do recommend this app for anyone that was a easy to interact with software to capture more sales and abandoned sales.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide feedback! We will continue to strive to provide excellent customer service :) Please do not hesitate to contact us if any issues arise. - Sally

5 / 5 Share

Sept. 28, 2021

Good app :) Very useful and easy to use. But the experience from the team is beyond great. That is key with apps, the support from the team and they are so helpful.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing that wonderful review! Glad to hear that you find our app helpful and very easy to use. Rest assured that we will continue to provide great customer service :) Feel free to reach out anytime if you need assistance with anything else. -Shiela

5 / 5 Share

Sept. 28, 2021

Great App with multiple features on lead capture and retention. Use their toggle feature that helps retain customer.

Using app

About 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We are glad by how much you like the app. If any issues or concerns arise please do not hesitate to let us know. -Shiela

5 / 5 Share

Sept. 23, 2021

customer service is amazing!!! I am in the trial phase still but so far so good! all my questions have been answer immediately

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to be part of your business! Thank you for sharing your experience! Reach out to us anytime :) - Micah

5 / 5 Share

Sept. 22, 2021

i really love how this app's customer service is very on point !!! also they are 24/7 i believe - which is super important for night workers.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review. We're happy to be able to assist you; it's always our pleasure. Please let us know if you require any assistance in the future. :) - Sally

5 / 5 Share

Sept. 17, 2021

I used this app for while and it works good. The customer support is fantastic, the app isn't that hard to use.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review. We're glad to hear you're finding the app intuitive and easy to use. Feel free to reach out if you have any more questions or concerns. Best, Muhammad.

5 / 5 Share

Sept. 15, 2021

Es muy fácil de manejar, tiene muchas opciones para realizar remarketing y fidelización. Adicionalmente el soporte es excelente.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchísimas gracias por compartir tu experiencia! Esperamos poder ayudarte a cumplir los objetivos de tu negocio. Si necesitas asistencia en el futuro, acércate a nuestro equipo via chat :) - Judith C.

5 / 5 Share

Sept. 15, 2021

Customer service is great. They are friendly and respond in a timely manner. I recommend this Shopify app.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review. We are very happy to hear that you found our Support Team up to par. :D Feel free to contact us via Live Chat if you have any more queries or concerns :D Regards, Muhammad.

5 / 5 Share

Sept. 11, 2021

Micah was incredibly helpful in customer service, helping to resolve an issue and providing a very positive outcome I was honestly not expecting. Great customer service.

Using app

Over 2 years

Total reviews

10

Average rating

4.6

Developer Reply

We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! - Micah

5 / 5 Share

Sept. 5, 2021

I used this app to help me recover lost carts. They worked great. The customer service is prompt and helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback. Rest assured, we will continue to improve our app and work hard to assist our app users. Please let us know if you ever need assistance :) - Alessandro

5 / 5 Share

Sept. 3, 2021

It's a really great App, very good for reviewing what's actively happening on your store, great for marketing, and has fabulous support from the team. Thanks team!

Store

Sunsail

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Love the app, very useful even tho expensive. They can create cheaper options for beginners but still love it. Staff also very helpful. Definitely recommended.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking a moment to share a review! It truly means a lot to everyone on the team. We are here for you whenever you need us! Stay safe! -Anna

5 / 5 Share

Aug. 25, 2021

Been using this app for over 3 years now, great ROI great support team! simple integration and ongoing updates to keep your store marketing efforts relevant!

Using app

Over 4 years

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. - Alessandro

5 / 5 Share

Aug. 23, 2021

Great app! super easy and understandable, if you have having trouble picking any email app to use then this is the one for you.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

I used the app and its working nice. But need to auto product pickup while creating the campaign. So, Almost thing are working fine.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review, We are actively trying to work on our app to make it better for our users. Do let us know if you need any assistance :) -Waqas.

5 / 5 Share

Aug. 22, 2021

nice support avilation on chat on dashboard, easy step for installation and configuration with video.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. - Alessandro

5 / 5 Share

Aug. 12, 2021

Great Service, They actually Helped Me With Things that Would be Good for my Business, And Recommending Me The cheaper plan And dint try And Sell me On a higher plan.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! We always try to do what's best for our app users just so their store can grow. Do let us know if you need any assistance :) -Waqas.

5 / 5 Share

Aug. 12, 2021

Nice app, very useful, i just started using it few days ago and i have a good experience using it until now, easy to set up

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Glad to hear that you find our app helpful and very easy to use. If any issues or concerns arise please do not hesitate to let us know. -Shiela

5 / 5 Share

Aug. 11, 2021

Amazing Top 10 of my Applications that I use, really helpful staff, Shiela, and Judith were Amazing help for Alphatox. After 7 years of using this application, it's safe to say it's in my top 10 most needed, never uninstalled, and top 10 remarketing, retargeting, campaign, segments, etc application! Support is fast, takes ideas, and support requests are answered in mere seconds! Very kind, they even help with some code for NOTHING unless it's dev code I think, maybe even that's free. Idk ask them and they'll always help! Top 10 Shopify App of 2016,17,18,19,20,21 for Alphatox Teas! Thank you!

Using app

About 6 years

Total reviews

22

Average rating

4.9

Developer Reply

Thank you for sharing that wonderful review! Glad to hear that you find our app helpful and very easy to use. We truly appreciate your recommendation and rest assured that we will continue to provide great customer service :) -Shiela

5 / 5 Share

Aug. 5, 2021

I used this app and trust me it worthy. every shopify account holder should own this. I will rate his app a 4 from 5.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing that wonderful review! We are glad by how much you like the app. If any issues or concerns arise please do not hesitate to let us know. -Shiela