All reviews

Rating Breakdown

  • 5
    91% (954 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 96% (933)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 5, 2026

Sometimes a little tricky to navigate, but I am learning! And the customer support is actually amazing!! Overall, it's great and getting better.

Using app

--

Total reviews

4

Average rating

4.5

5 / 5 Share

March 5, 2026

The customer service is great, and they have 24/7 support which comes in really handy for the late-night working hours. I recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

So far the app has worked great! Support from Jasmine is top notch!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Store

Hopify

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2026

Very nice and helpful team!

Store

Sooqna

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2026

Tiffany was amazing! Helping me with so many questions. Checking in if im still online when I get sidetracked. Wow - she changed the fonts to match my theme and helped me position it well. Great service

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

There is an good customer service, Tiffany helped me quick to get the answers to my questions.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Tolle App und noch besserer Service, es wurde auf individuelle Bedürfnisse eingegangen!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Very efficient and high-quality service! All my problems were solved within a very short period of time!

Store

BEVIGOR

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2026

The app works excellently and was very helpful for setting up upsells in my Shopify store. Although I had a few look-and-feel issues at first, the support team was always willing to help and made sure everything worked the way I needed. Their support was truly excellent.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

I randomly clicked a button to see how to match my theme colors and Tiffany came online. Not only did she quickly help me with the look of the app, she made very helpful suggestions and walked me through all of my questions! Tiffany was super helpful, kind and patient! Great app, but even better support.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

I’ve had a great experience with the AOV.ai so far. The setup process was smooth, and the support has been excellent. Cindy was especially helpful in getting everything set up, answering my questions, and assisting with a few customization tweaks I needed. She was very friendly and responded quickly every time, which made the whole process much easier. Really appreciate the great support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

amazing app and the customer service is #1

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

What an amazing support service and product. Dana was quick and helpful with all solutions and knowledge material on hand.

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Just installed this app on my Shopify store and I'm blown away — not just by how flawlessly it works, but by the support. This is truly outstanding. Colors, fonts, all details were configured for us by Dana from AOV.ai in no time. The whole thing was set up in minutes, along with excellent suggestions. I have rarely experienced such competent and friendly support — and that practically in the middle of the night in Europe :) Thank you, Dana!

Store

Alpteq

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

So far so good - still playing around with the settings. Reached out to have the trademark removed and Cindy made this so easy. She also helped me set up the font adjustment so the widget appeared more seamless within my theme, and enabled manual coupon code redemption for me!

Using app

25 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

March 3, 2026

The customer support is incredible. They were very polite with me, responded very quickly, and resolved the issues I was having. I highly recommend this application.

Store

GANO

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2026

Very useful app. I didn't know what steps to follow at first, but in a very short time I managed to figure out how to configure the settings. A very intuitive app. I needed some custom settings and didn't know if they were possible, but with a single click I got in touch with Jasmine. All the settings were done in a few minutes, and now I can use the app according to my needs. Jasmine also guided me through the settings I needed, in addition to the ones she did. I'm looking forward to new updates with new features for the app. Perfect integrated in Impact Theme.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

excellent support in just 3 minutes all was fixed as i want

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

I had an excellent experience working with Susan. She guided me through every issue step by step with patience and clarity, making sure I fully understood everything along the way. She never rushed the process and ensured that each concern was completely resolved before ending the conversation. What stood out most was how she consistently reassured me that she was available if I needed anything further — and when I did reach out again, she responded immediately. I truly appreciate her dedication, professionalism, and outstanding support.

Store

ORGANDY

Using app

About 23 hours

Total reviews

1

Average rating

5.0