All reviews

Rating Breakdown

  • 5
    95% (1,203 ratings)
  • 4
    1% (17 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 95% (1,162)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2026

Awesome customer service!! Annie is amazing

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

The app works very well and is customisable. Customer support is excellent. I needed help with a few specific requests and I received helpful support and technical assistance straight away. Recommend.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Exactly what we were looking for! Needed some extra assistance with some set-up items and a special request and the customer service team, Kevin and Macy, and the development team responded and provided solutions within minutes. Looking forward to creating more bundle and trying out the other product offerings.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Very nice

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Dana is truly excellent at giving advice. Her response was clear and very quick. The app is so easy to use. I recommend it 100%!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Excellente application de bundles sur Shopify. L’outil est performant et facile à utiliser, et le service client est extrêmement réactif et attentif. Je recommande vivement.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

This plugin is incredibly well-designed! It comes with multiple themes to choose from. Best of all, there's absolutely no hidden fees! The customer service is top-notch! They respond quickly and are genuinely helpful. I'd like to extend my sincere thanks to Tiffany for resolving an issue I encountered on my website. The problem was fixed in no time! Highly recommended!

Using app

About 7 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

What an absolutely amazing app to create bundles and sell related products at your website - ensuring that Customers do not need to navigate away from your product page to buy them. The support is also incredible - I couldn't believe how helpful they were, even assisting me to create customized widgets for my website too. Highly recommended!

Using app

About 1 hour

Total reviews

6

Average rating

2.5

5 / 5 Share

Feb. 10, 2026

I had a very pleasant experience and I am extremely satisfied with the service. Everything was handled professionally and efficiently from start to finish. The communication was clear and friendly, which made the whole process smooth and stress-free. I would especially like to mention Susan, who was incredibly helpful, kind, and attentive. She went above and beyond to make sure everything was perfect and that all my questions were answered. Her positive attitude really made a difference.

Using app

29 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 10, 2026

This app works exactly how we need it to, many apps either have way to large of sections, or do not integrate correctly into the theme. This app is seamless, with enough customization you need to make it fit right into your store. The support team is nice and very helpful.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

I downloaded this app since I Shopify would not recognize the cart bundle issue and wouldn't apply order goal discount appropriately. Jasmine was an absolute pleasure to work with. She quickly identified the issue and offered a suggestion about another AOV.ai sister app that will work for my needs. She was also able to update the font to match my theme along with a couple other items. Thank you again for the awesome assistance :).

Using app

About 11 hours

Total reviews

4

Average rating

3.8

5 / 5 Share

Feb. 10, 2026

Kyle is so nice and solve my problem so quickly, highly recommended

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 10, 2026

I hate this company! During Black Friday, the gift items caused a loss in GMV for our store. Now, due to the bundle app, there is a bug in my theme cart!!! I also hate the customer support of this company! How can I explain it to solve my problem! Who will handle it! That's terrible! I am very angry!!!!!

Using app

2 months

Total reviews

12

Average rating

3.6

Developer Reply

Hi, Thank you for taking the time to share your feedback about our app. First and foremost, please accept our sincere apologies for any inconvenience caused by the app or our support team. As the reported issue is technical in nature, we kindly requested access to your theme in order to investigate and resolve it effectively. During our live chat, we relied on a translation tool to communicate, which may not have conveyed our message clearly and could have led to some misunderstanding. We sincerely apologize for this inconvenience. Our team and I will continue to support you with the highest priority until the issue is fully resolved and your store is functioning as expected. Thank you very much for giving us a second chance to assist you further. Best regards, AOV Support Team

5 / 5 Share

Feb. 9, 2026

Annie was so helpful with all my questions and offered assistance with some changes i needed to make. Great customer service

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

exceptional service, super friendly and easy to use. Service is helpful and tries to help wherever they can

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

bisher erst kurz genutzt. aber ein toller, schneller & freundlicher support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

3 / 5 Share

Feb. 9, 2026

The customer support is very helpful and responsive. The app overall is very nice. However, there are still some small technical issues and lack of features that will hopefully be upgraded in some time.

Store

AARJA

Using app

About 21 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 9, 2026

Susan Was a Great Help when setting up my Bundles upsell. !

Using app

About 1 hour

Total reviews

2

Average rating

5.0