AOV.ai Bundles Upsell
Set up Volume Discounts, Bundle Offers & Bundle Builder
Rating
5.0
feedback
643
chart
#271
All reviews
Review RSS Feed
June 20, 2025
This is a great app and they have the best customer support. It is free app but they still have a live chat with very helpful representatives and got all my issues taken care of promptly. I wish every Shopify app had support like AOV.
June 20, 2025
I had issue with the app the first thing that happened when I installed it. Had a mayor 'ugh, another bad app' moment when I tried it out. But support was very fast, which is a huge bonus imo. Got help from Tiffany who solved all the issues I faced, and even gave some extra advice. Which I appreciated, because it would have been a small detail I could have easily missed otherwise.
Thank you from the bottom of our hearts for your kind review. 💖 It’s feedback like yours that inspires our team to keep improving our app for merchants like you.
June 19, 2025
App is not really sophisticated, but Tiffany tried to help me best she could
Hi, Thank you for sharing your valuable feedback on the app. First of all, we sincerely apologize for any inconvenience the app may have caused. At this time, the app does not support applying a discount when products are added to the cart individually. Discounts are only applied when customers purchase items as a bundle. This approach ensures more efficient product management and clearer analytics. That said, we’ve submitted your request to our development team and will definitely consider it for our future roadmap. Once again, our sincere apologies for the inconvenience. We truly hope you'll consider giving us another opportunity to support you and improve your experience with both the app and our team. Looking forward to your response. Thank you! Best regards, Lydia Customer Success Lead – AOV Team
June 17, 2025
Extremely excellent app. On top of that their support is top notch. Macy from the support team assisted with the setup, including pictures of where to navigate and perform the setup myself. I recommend this app to everyone as the app is great and their support team knows that they are doing.
Thanks for sharing your feedback of our app and service! Your feedback is valued by every team member here and that gives us the motivation to make continuous improvements
June 15, 2025
Excellent and quick support from Jasmine and William. I needed some tweaks done to the colours and it was all done in no time at all. App looks great. Highly recommend.
June 12, 2025
AOV Volume is such a great tool as it's a great addition to our brand!
Using app
4 days
Total reviews
2
Average rating
5.0
June 10, 2025
AOV Bundle Upsell is a fantastic and effective tool for any Shopify store. It's easy to use and has boosted our sales. I needed some assistance and the support I received from Susan was top-notch. She was quick to respond, friendly, and solved my issue immediately. An amazing app with even more amazing customer service. 5 stars!
Hello, We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! AOV Support Team
June 10, 2025
I've had a great experience with AOV. Their customer service is outstanding—super fast, helpful, and professional. Every time I had a question, they responded quickly and solved the issue without hassle. The app itself is also excellent: smooth, intuitive, and reliable. Highly recommend!
June 8, 2025
Brilliant customer support. Thank you to all the team for helping sort out the issue. It is much appreciated.
June 6, 2025
An extremely user-friendly app, easy to use and versatile for various scenarios. The 24/7 customer service is also very responsive and helpful, especially Jasmine, who always provides quick and effective replies.
July 8, 2025
AOV is simply fantastic, I was asked to update a cloned shopping cart for a client and we needed to use AOV bundle upsell as the store was in custom liquid, AOV had to help set everything up for me and they did! Amazing team especially Macy and Tiffany, Thanks for all the help and great app!
Hi, I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day. Have a great day ahead! AOV Support Team.
June 5, 2025
June 5, 2025
June 5, 2025
The app is very easy to use, and the customer service responded quickly and solved the problem quickly. I am very grateful to Dana customer service for helping me solve the problem.
June 5, 2025
Incredible, the tech support on this app is astonishing! Never seen anything like it. The technical help Kyle provided was really really good. 10/10
June 4, 2025
Installed the app. From the get go it was super easy to setup and customer support is readily available. Audrey helped me alot setting it up and quickly navigating through an already well-defined app. I appreciate you guys working on a simple and effective UX.
Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we will make sure that Audrey receives the recognition they deserves. Thank you again, have a great day!
June 2, 2025
I have been working with customization,in help chat with Abby, and it was easy to apply my preferences. Nice to work with people that help in the process!
June 2, 2025
Very responsive and helpful service from Hana who helped me customise my font, thank you!
June 2, 2025
This app it truly amazing. The support has been exceptional. I am very excited as i wanted to introduce bundles for my brand and now i can! Thank you!