AOV.ai Post Purchase Upsell for Shopify

AOV.ai Post Purchase Upsell

Increase AOV with 1-Click Upsell & Thank you page offers

Developer

Rating

4.9

feedback

104

Reviews

chart

#918

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    36%
  • Less than a month
    23%
  • Less than a year
    24%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, effectiveness in increasing Average Order Value (AOV), and exceptional customer service. Users highlighted the app's ability to set up post-purchase offers easily and customize them for different pages on their online store. The customer support team, including individuals like Yasmin, Susan, Tiffany, and Dana, received high praise for being helpful, responsive, and knowledgeable. Users appreciated the quick resolution of issues and the guidance provided by the support team.

Highlights

Ease of use and effectiveness in increasing AOV
Exceptional customer service and responsive support team
Customization and setup of post-purchase offers
Positive feedback on specific support team members like Yasmin, Susan, Tiffany, and Dana
Quick resolution of issues and guidance provided by the support team

Rating Breakdown

  • 5
    96% (100 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 99% (102)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 8, 2026

An excellent app with a smooth and intuitive experience. Everything works perfectly, and it’s clear a lot of thought went into the details. What really stands out is the outstanding customer service — especially Yasmin. She was incredibly helpful, patient, and professional, and made sure everything was handled quickly and clearly. Highly recommended!

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Great app for upsell, and customer support is awesome. I highly recommend it.

Store

MURANO

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Jasmine was really helpful, thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 19, 2026

I have been charged incorrectly by you. contact me to resolve this issue as our company is using many other products of your company

Using app

3 months

Total reviews

6

Average rating

3.7

Developer Reply

Hi team, Thank you for taking the time to leave a review regarding the billing issue. We sincerely apologize for any misunderstanding or inconvenience caused by the billing process. To ensure full transparency, I have already sent you a follow-up email explaining how the app operates under our pay-as-you-go pricing model, along with the information required for us to review and process a refund if applicable. Please rest assured that we are committed to resolving this matter as smoothly and quickly as possible. Your understanding and cooperation are greatly appreciated, and we look forward to your response. Kind regards, Lydia Customer Success Lead

5 / 5 Share

Jan. 12, 2026

Very nice app, Susan was very helpful

Using app

20 minutes

Total reviews

2

Average rating

5.0

All reviews

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