AOV.ai Post Purchase Upsell for Shopify

AOV.ai Post Purchase Upsell

Grow AOV with post purchase & thank you page one...

Developer

Rating

4.9

feedback

100

Reviews

chart

#944

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    35%
  • Less than a month
    24%
  • Less than a year
    23%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by team members like Tiffany, Susan, Jasmine, Dana, Macy, and Annie. Users appreciate the ease of use of the app and the quick response times from the support team. The app is described as helpful in setting up post-purchase offers, increasing average order value (AOV), and optimizing upsell flows. Customers also highlight the professionalism and efficiency of the support team in resolving any issues or questions that arise. However, there was one negative review mentioning dissatisfaction with charges and order generation.

Highlights

Positive customer service experience and quick support resolution
Ease of use and effectiveness in setting up post-purchase offers
App's contribution to increasing average order value (AOV)
Professionalism and efficiency of the support team
One negative review mentioning dissatisfaction with charges and order generation

Rating Breakdown

  • 5
    96% (96 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 99% (98)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 19, 2026

I have been charged incorrectly by you. contact me to resolve this issue as our company is using many other products of your company

Using app

3 months

Total reviews

6

Average rating

3.7

Developer Reply

Hi team, Thank you for taking the time to leave a review regarding the billing issue. We sincerely apologize for any misunderstanding or inconvenience caused by the billing process. To ensure full transparency, I have already sent you a follow-up email explaining how the app operates under our pay-as-you-go pricing model, along with the information required for us to review and process a refund if applicable. Please rest assured that we are committed to resolving this matter as smoothly and quickly as possible. Your understanding and cooperation are greatly appreciated, and we look forward to your response. Kind regards, Lydia Customer Success Lead

5 / 5 Share

Jan. 12, 2026

Very nice app, Susan was very helpful

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Very easy setup and great support. Sienna and Susan were super helpful and quick to respond.

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 6, 2026

Tiffany was a real help after I created my offers and realised they weren't working, she found out what was wrong and gave me all the info I needed to fix. really fast service as well. I haven't got round to using the app fully yet but I'm really looking forward to seeing how it can help my business.

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

super gut

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more