All reviews

Rating Breakdown

  • 5
    96% (100 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 99% (102)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2026

An excellent app with a smooth and intuitive experience. Everything works perfectly, and it’s clear a lot of thought went into the details. What really stands out is the outstanding customer service — especially Yasmin. She was incredibly helpful, patient, and professional, and made sure everything was handled quickly and clearly. Highly recommended!

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Great app for upsell, and customer support is awesome. I highly recommend it.

Store

MURANO

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Jasmine was really helpful, thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 19, 2026

I have been charged incorrectly by you. contact me to resolve this issue as our company is using many other products of your company

Using app

3 months

Total reviews

6

Average rating

3.7

Developer Reply

Hi team, Thank you for taking the time to leave a review regarding the billing issue. We sincerely apologize for any misunderstanding or inconvenience caused by the billing process. To ensure full transparency, I have already sent you a follow-up email explaining how the app operates under our pay-as-you-go pricing model, along with the information required for us to review and process a refund if applicable. Please rest assured that we are committed to resolving this matter as smoothly and quickly as possible. Your understanding and cooperation are greatly appreciated, and we look forward to your response. Kind regards, Lydia Customer Success Lead

5 / 5 Share

Jan. 12, 2026

Very nice app, Susan was very helpful

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Very easy setup and great support. Sienna and Susan were super helpful and quick to respond.

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 6, 2026

Tiffany was a real help after I created my offers and realised they weren't working, she found out what was wrong and gave me all the info I needed to fix. really fast service as well. I haven't got round to using the app fully yet but I'm really looking forward to seeing how it can help my business.

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

super gut

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Susan is good at help things out really looking forward to this app and upsell opportunity.

Using app

25 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Great app! had some issues and Susan helped me!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Perfect from start to finish! Tiffany helped me out with changing the discount code on a fresh install and also shown me I have access to some analytic data too - huge bonus! Thank you so much Tiffany!

Using app

32 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Jasmine was fantastic in helping me set up the post-purchase upsell, thank you page upsell, and order status page. She explained everything clearly and made the entire process quick and smooth. Her support saved me a lot of time and helped optimize my store’s upsell flow. Really appreciate her help!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Susan is really helpful! Quick response and good support,recommend this app. Also used other app from AOV.ai, works good!

Using app

32 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Really easy-to-use app and Dana has been really helpful with a couple of questions that we had.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

We really like using this app, and it’s super easy to set up. The support is fantastic too. We had a few minor issues, but Macy and Susan quickly sorted them out. They truly go the extra mile. Highly recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Great app and customer service! Thanks Jasmine

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Susan from AOV.ai was very helpful in helping me enable my upsell package. I cannot wait to unleash all AOV.ai has to offer, moreover to maximize my chances of conversion!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

Nice job so professional with Jasmine

Store

Floviro

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

This app is great! Jasmine was a great help in the setup too. Super fast responses and well informed. Perfect.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Overall nice experience just started using it i hope it increases AOV. Their support team is really quick and helpful especially Dana who helped me set the widget.

Using app

4 months

Total reviews

1

Average rating

5.0