AOV.ai Post Purchase Upsell
Grow AOV with post purchase & thank you page one...
Rating
4.9
feedback
100
chart
#944
All reviews
Jan. 19, 2026
I have been charged incorrectly by you. contact me to resolve this issue as our company is using many other products of your company
Hi team, Thank you for taking the time to leave a review regarding the billing issue. We sincerely apologize for any misunderstanding or inconvenience caused by the billing process. To ensure full transparency, I have already sent you a follow-up email explaining how the app operates under our pay-as-you-go pricing model, along with the information required for us to review and process a refund if applicable. Please rest assured that we are committed to resolving this matter as smoothly and quickly as possible. Your understanding and cooperation are greatly appreciated, and we look forward to your response. Kind regards, Lydia Customer Success Lead
Jan. 11, 2026
Very easy setup and great support. Sienna and Susan were super helpful and quick to respond.
Jan. 6, 2026
Tiffany was a real help after I created my offers and realised they weren't working, she found out what was wrong and gave me all the info I needed to fix. really fast service as well. I haven't got round to using the app fully yet but I'm really looking forward to seeing how it can help my business.
Dec. 27, 2025
Susan is good at help things out really looking forward to this app and upsell opportunity.
Dec. 17, 2025
Perfect from start to finish! Tiffany helped me out with changing the discount code on a fresh install and also shown me I have access to some analytic data too - huge bonus! Thank you so much Tiffany!
Dec. 13, 2025
Jasmine was fantastic in helping me set up the post-purchase upsell, thank you page upsell, and order status page. She explained everything clearly and made the entire process quick and smooth. Her support saved me a lot of time and helped optimize my store’s upsell flow. Really appreciate her help!
Dec. 8, 2025
Susan is really helpful! Quick response and good support,recommend this app. Also used other app from AOV.ai, works good!
Dec. 3, 2025
Really easy-to-use app and Dana has been really helpful with a couple of questions that we had.
Nov. 30, 2025
We really like using this app, and it’s super easy to set up. The support is fantastic too. We had a few minor issues, but Macy and Susan quickly sorted them out. They truly go the extra mile. Highly recommend!
Nov. 22, 2025
This app is great! Jasmine was a great help in the setup too. Super fast responses and well informed. Perfect.
Nov. 19, 2025
Overall nice experience just started using it i hope it increases AOV. Their support team is really quick and helpful especially Dana who helped me set the widget.
Nov. 11, 2025
Amazing review and exceptional customer service by Susan. All products from AOV.ai are the best in the shopify store.
Nov. 8, 2025
Another amazing App from AOV - this is a game changer with various options and AI to be able to capture more business from my customers. Setting up and testing was easy with the help and guidance of Susan in support. She is knowledgeable, helpful and nothing is too much. She is a credit to the support team - all of whom are very helpful. I recommend this App to anyone looking for great after sales functionality
Nov. 3, 2025
One of the best customer service teams I've ever dealt with. They're incredibly fast to respond and always go the extra mile. There’s no AI-like clank or cold scripted replies...every interaction feels genuinely human! :) I can only say positive things about their apps, and when something isn’t working right, they actually take the time to find a solution. Highly recommend!
Store
Abbey Essentials
Using app
3 months