All reviews

Rating Breakdown

  • 5
    98% (114 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 99% (115)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2026

Tiffany was a real help after I created my offers and realised they weren't working, she found out what was wrong and gave me all the info I needed to fix. really fast service as well. I haven't got round to using the app fully yet but I'm really looking forward to seeing how it can help my business.

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

super gut

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Susan is good at help things out really looking forward to this app and upsell opportunity.

Using app

25 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Great app! had some issues and Susan helped me!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Susan is amazing. Amazing customer support all round. Fast and efficient, other support agents are also good.

Store

Divara

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Perfect from start to finish! Tiffany helped me out with changing the discount code on a fresh install and also shown me I have access to some analytic data too - huge bonus! Thank you so much Tiffany!

Using app

32 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Jasmine was fantastic in helping me set up the post-purchase upsell, thank you page upsell, and order status page. She explained everything clearly and made the entire process quick and smooth. Her support saved me a lot of time and helped optimize my store’s upsell flow. Really appreciate her help!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Susan is really helpful! Quick response and good support,recommend this app. Also used other app from AOV.ai, works good!

Using app

32 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Really easy-to-use app and Dana has been really helpful with a couple of questions that we had.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

We really like using this app, and it’s super easy to set up. The support is fantastic too. We had a few minor issues, but Macy and Susan quickly sorted them out. They truly go the extra mile. Highly recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Great app and customer service! Thanks Jasmine

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Susan from AOV.ai was very helpful in helping me enable my upsell package. I cannot wait to unleash all AOV.ai has to offer, moreover to maximize my chances of conversion!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

This app is great! Jasmine was a great help in the setup too. Super fast responses and well informed. Perfect.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Overall nice experience just started using it i hope it increases AOV. Their support team is really quick and helpful especially Dana who helped me set the widget.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Amazing Service ! Thanks a lot Susan !

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Amazing review and exceptional customer service by Susan. All products from AOV.ai are the best in the shopify store.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Another amazing App from AOV - this is a game changer with various options and AI to be able to capture more business from my customers. Setting up and testing was easy with the help and guidance of Susan in support. She is knowledgeable, helpful and nothing is too much. She is a credit to the support team - all of whom are very helpful. I recommend this App to anyone looking for great after sales functionality

Using app

4 days

Total reviews

35

Average rating

4.4

5 / 5 Share

Nov. 3, 2025

One of the best customer service teams I've ever dealt with. They're incredibly fast to respond and always go the extra mile. There’s no AI-like clank or cold scripted replies...every interaction feels genuinely human! :) I can only say positive things about their apps, and when something isn’t working right, they actually take the time to find a solution. Highly recommend!

Store

Abbey Essentials

Using app

3 months

5 / 5 Share

Nov. 3, 2025

This app is awesome and depending on the offer presenting can be a great way to increase revenue. Still getting a hang of things but whenever I run into any issues their support team is always there to help out. Susan was absolutely fantastic and super patient. Always recommend an app with a great team like this working behind it!

Store

Absolute Level Up

Using app

4 months

5 / 5 Share

Nov. 1, 2025

Great app, and fantastic support, alway help you within a minute

Store

Rimora

Using app

9 days