AOV.ai Post Purchase Upsell
Grow AOV with post purchase & thank you page one...
Rating
4.9
feedback
91
chart
#936
All reviews
Review RSS Feed
Sept. 25, 2025
I had an amazing experience with the support team! Dana was super helpful and guided me step by step in setting up the upsell app. Everything works perfectly now thanks to her clear instructions.
Sept. 24, 2025
Excellent App, easy to use. Team is very responsive and was able to complete custom requirements for our specific shopify store in 5 days! Highly recommend working with this team and app.
Sept. 22, 2025
I’d like to thank the support team for their quick and professional help especially Tiffany who was very responsive and supportive. As for the app, I’m still in the testing phase, but I’m already excited about the features it offers and looking forward to using it more in my store.
Sept. 17, 2025
Great app! Have some troubles installing, but Kyle helped so much! Amazing customer support!
Sept. 13, 2025
Excellent app, excellent customer service especially for app setup. Annie helped make sure I was setup correctly and everything was in place. My AOV has increased and I look forward to getting an even better AOV due to this app. I absolutely love using this app!
Sept. 3, 2025
This app has been very positive so far, we've used it almost 2 months, and we do see extra items being added. I can't give a percentage, but it's happens probably every day or every other day. The customer service has been good and always on it. The only complaint I would have is that there are several things that you have to request to be turned on, or to be extended. Which honestly, happens very quickly, within minutes usually. With that said, why not make these default instead of having to request, it adds speedbumps where they aren't necessary, and frustration on the users side of having to add an extra step.. Support has been great though!
Aug. 23, 2025
Great app with all the features I need! Shoutout to Kyle for the amazing support! Highly recommend
Aug. 23, 2025
Love the app and the support from them. Very professional and fast! Susan was very nice to me and helped me set everything up.
Aug. 22, 2025
A great App, that does exactly what we need. Even better than that is the exceptional support. We had a small issue that needed the App Developers to make a change, and Tiffany from support was immediately available and was able to collaborate with us to identify and fix the issue. Thank you again!
Aug. 21, 2025
I almost deleted the app (got a quick tempter lol) but the Tiffany from support resolved my issue in less than a minute, great work :)
Aug. 18, 2025
App works extremely well. Super easy to use. Customer support also is very responsive, Tiffany helped me out with all my questions, and helped me set everything up that I was concerned about.
Aug. 16, 2025
Click bait with free trial. But when downloading the app there is no free trial offered!
Hi, It's Lydia here - Customer Success Lead from AOV.ai Post Purchase Upsell app. First of all, thank you so much for sharing your honest and valuable feedback with us. We truly appreciate the time you took to let us know your experience. We also want to sincerely apologize for the confusion regarding the billing issue you mentioned. Please allow me to clarify how our pricing works: - Our app charges on a 30-day billing cycle. - If your store reaches more than 100 orders during that cycle, the charge will be based on the applicable pricing tier. - If your store does not reach 100 orders, the app remains free to use. I completely understand how this might feel unclear when you are still testing the app. To ease this, we have a refund policy in place: if you decide to uninstall within the first 30 days because the app doesn’t meet your expectations, you are eligible for a refund. Once again, we’re truly sorry for any inconvenience caused. As a gesture of goodwill, I’d love to grant you access to our Pro features for further testing, so you can fully experience the app before deciding whether to move forward with a paid plan. Additionally, I’d be happy to offer 1-on-1 personalized support to make sure everything is set up exactly as you’d like, helping you get the most out of the app without hassle. We really hope you’ll give us a second chance to support you better. Looking forward to hearing from you soon. Warm regards, Lydia
Aug. 11, 2025
I needed support to set up my upsell offer, so I reached out to the support team and Macy was extremely helpful and quick to respond. The app also offers plenty of features to help increase AOV. Thank you AOV.ai and thank you Macy !
Aug. 11, 2025
Love how easy it is to setup but I had something not work - Susan from support was exceptional in solving my issue and recommending ways around it. Brilliant. Thankyou
Aug. 10, 2025
This app is amazing, and it's completely FREE. The service is 24/7 support included. Susan is completely great; she and the others will go out of their way to support you when you need it. Thank you, everyone.