AOV.ai Post Purchase Upsell
All reviews
Review RSS feed
great support, susan helped a lot
Perfect customer service—fast responses and problems genuinely resolved.
Susan helped me and it tok 0 time, best app ever best help ever by susan too!
The app is very user-friendly. I really like the rules and conditions available, and the support team has been quick to provide guidance whenever needed. I'm already using the AOV Cart Drawer, and it has helped increase our AOV by 18% so far. I'm looking forward to seeing the results from the post-purchase features as well.
Just installed the app and already impressed, not just by the features, but by the support. Annie from the support team resolved a couple of setup issues within minutes, and she did it with such kindness and professionalism. Couldn't be happier. Highly recommended!
Technical Support with this app is the BEST! Jasmine and Max are just one heck of a team! nothing has ever been too difficult for this team, i have been with them now for over 3 years and can say its the best app i have installed on Shopify by far! Thank you guys.
Best app and best customer service :)
LOVE YOUR SERVICE AND CUSTOMER SUPPORT CHEERS TO MAY UPSELLS!
Susan was so helpful with setting up my upsell offer. She sent me screenshots showing me exactly what to click and how to set it up the way that I wanted it. It made the whole process stress free and super simple. I can't wait to see if my upsell offer gets some purchases!
Just stay away, my checkout logo changed, my edit code got reseted, a mess guys, just go to regular solutions
Hi there, It's Lydia, Customer Success Lead from AOV.ai Support Team. First of all, we're very sorry to hear about your experience and appreciate you taking the time to share your feedback. After reviewing your report, we noticed the issue mentioned involves the store logo and Trustpilot rating display. Based on our investigation, these are not features that our app controls or modifies, so there may be another factor involved. However, we'd still love the opportunity to investigate further and help identify the root cause. We've already tried reaching out via email and other channels because we'd really like to assist you personally and make sure your concerns are properly addressed. If you're willing to give us a second chance, please reply to our email, and we'll be happy to work with you one-on-one until the issue is resolved. Thank you again for your feedback, and we hope to hear from you soon. Best regards, Lydia Customer Success Lead
The app is working nicely and the support has been excellent from Day One.
Just installed, fast customer response, very helpful.
I’ve had a really good experience with this app so far. The setup was pretty straightforward, the interface is clean, and it makes creating post-purchase upsells feel much easier than I expected. I also want to mention Tiffany specifically because she was wonderful to work with. She was helpful, patient, and went out of her way to make sure everything was set up properly. She explained things clearly, answered my questions, and even helped with recommendations when I asked. Overall, the app is easy to use, quick to get started with, and the support has been excellent. Definitely a good option if you’re looking to add upsells to your Shopify store without making the process complicated. Excited to see the results with this app, looks promising!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.