All reviews

Rating Breakdown

  • 5
    96% (96 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 99% (98)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2025

I almost deleted the app (got a quick tempter lol) but the Tiffany from support resolved my issue in less than a minute, great work :)

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Great app. Susan is a great consultant.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

App works extremely well. Super easy to use. Customer support also is very responsive, Tiffany helped me out with all my questions, and helped me set everything up that I was concerned about.

Store

RAVVINE

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

excellent service by Susan

Store

My Store

Using app

About 15 hours

1 / 5 Share

Aug. 16, 2025

Click bait with free trial. But when downloading the app there is no free trial offered!

Store

Cavaier

Using app

24 minutes

Total reviews

8

Average rating

3.5

Developer Reply

Hi, It's Lydia here - Customer Success Lead from AOV.ai Post Purchase Upsell app. First of all, thank you so much for sharing your honest and valuable feedback with us. We truly appreciate the time you took to let us know your experience. We also want to sincerely apologize for the confusion regarding the billing issue you mentioned. Please allow me to clarify how our pricing works: - Our app charges on a 30-day billing cycle. - If your store reaches more than 100 orders during that cycle, the charge will be based on the applicable pricing tier. - If your store does not reach 100 orders, the app remains free to use. I completely understand how this might feel unclear when you are still testing the app. To ease this, we have a refund policy in place: if you decide to uninstall within the first 30 days because the app doesn’t meet your expectations, you are eligible for a refund. Once again, we’re truly sorry for any inconvenience caused. As a gesture of goodwill, I’d love to grant you access to our Pro features for further testing, so you can fully experience the app before deciding whether to move forward with a paid plan. Additionally, I’d be happy to offer 1-on-1 personalized support to make sure everything is set up exactly as you’d like, helping you get the most out of the app without hassle. We really hope you’ll give us a second chance to support you better. Looking forward to hearing from you soon. Warm regards, Lydia

5 / 5 Share

Aug. 11, 2025

I needed support to set up my upsell offer, so I reached out to the support team and Macy was extremely helpful and quick to respond. The app also offers plenty of features to help increase AOV. Thank you AOV.ai and thank you Macy !

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Love how easy it is to setup but I had something not work - Susan from support was exceptional in solving my issue and recommending ways around it. Brilliant. Thankyou

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

This app is amazing, and it's completely FREE. The service is 24/7 support included. Susan is completely great; she and the others will go out of their way to support you when you need it. Thank you, everyone.

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

I have just set this up but the functionality is amazing the customer support is out of this world. The girls rock! Special thanks to Macy and Dana. The templates are well designed and can be customized and the flows are very easily setup. It was my first time creating upsells i wrapped my head a bit around it but managed to create a few awesome flows. Recommend to everyone!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

One of the best tools I’ve used to increase sales after checkout. Big thanks to Dana for her amazing assistance she guided me through the setup, offered great optimization tips, and made the whole process effortless. Exceptional support!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

I just installed the AOV.ai Post Purchase app, and it has been very easy to use! The setup process was straightforward, thanks to Susan, who provided invaluable assistance throughout. While I haven't seen the results yet, I'm optimistic about its potential to enhance my post-purchase strategy. Looking forward to seeing how it boosts my sales!

Store

DipaliZ

Using app

36 minutes

Total reviews

25

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Just downloaded the app and really like what I am seeing so far. Susan from the customer support really helped me amazingly in the process and enabled a lot of features that helped in the process. She is very quick and kind in responding. So far my experience is very good and hope to discover all features of the app and a smooth integration.

Store

Mālama

Using app

20 minutes

Total reviews

15

Average rating

4.9

5 / 5 Share

Aug. 5, 2025

AOV.ai Post Purchase Upsell is an excellent app that I highly recommend to everyone! The support team is amazing, they resolve everything quickly and efficiently. Full recommendation!

Store

Oimano

Using app

About 1 hour

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

The best customer service and the App is producing results, will recommend

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2025

10/10. The fact that this app is free doesn't make sense. The app itself works very well, and their support is very responsive, Macy helped me very quickly and very good!. Give it a try!

Store

Revosia

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Great app, amazing value for the price (free) with everything you need to craft good post purchase offers and got great help from Dana with setting it up

Using app

28 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2025

Best looking post-purchase app on the app store. The team are very responsive and skilled at what they do, customising the app just as I needed it for my store. I highly recommend!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 25, 2025

Thank you so much, Tiffany! You have been extremely helpful in helping me to set up, and have exceeded my expectations even more by allowing me to have access to more features on the App. The service provided is exceptional, and I hope you continue to provide this level of service always.

Using app

About 1 hour

Total reviews

6

Average rating

4.8

5 / 5 Share

July 25, 2025

Very helpful customer service, they help on every steps and are very responsive. I can't believe this app is free! Can't wait to see the results of it

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2025

Perfect app and support team !

Using app

About 1 hour

Total reviews

7

Average rating

5.0