AOV.ai Post Purchase Upsell
All reviews
Great app! had some issues and Susan helped me!
Perfect from start to finish! Tiffany helped me out with changing the discount code on a fresh install and also shown me I have access to some analytic data too - huge bonus! Thank you so much Tiffany!
Jasmine was fantastic in helping me set up the post-purchase upsell, thank you page upsell, and order status page. She explained everything clearly and made the entire process quick and smooth. Her support saved me a lot of time and helped optimize my store’s upsell flow. Really appreciate her help!
Susan is really helpful! Quick response and good support,recommend this app. Also used other app from AOV.ai, works good!
Really easy-to-use app and Dana has been really helpful with a couple of questions that we had.
We really like using this app, and it’s super easy to set up. The support is fantastic too. We had a few minor issues, but Macy and Susan quickly sorted them out. They truly go the extra mile. Highly recommend!
Great app and customer service! Thanks Jasmine
Susan from AOV.ai was very helpful in helping me enable my upsell package. I cannot wait to unleash all AOV.ai has to offer, moreover to maximize my chances of conversion!
This app is great! Jasmine was a great help in the setup too. Super fast responses and well informed. Perfect.
Amazing Service ! Thanks a lot Susan !
One of the best customer service teams I've ever dealt with. They're incredibly fast to respond and always go the extra mile. There’s no AI-like clank or cold scripted replies...every interaction feels genuinely human! :) I can only say positive things about their apps, and when something isn’t working right, they actually take the time to find a solution. Highly recommend!
This app is awesome and depending on the offer presenting can be a great way to increase revenue. Still getting a hang of things but whenever I run into any issues their support team is always there to help out. Susan was absolutely fantastic and super patient. Always recommend an app with a great team like this working behind it!
Great app, and fantastic support, alway help you within a minute
I own several AVADA products — they all perform far better than their direct competitors, and their 24/7 customer service is something I’ve never experienced elsewhere. It’s true they don’t have many reviews, but trust me: once you try them, you’ll want all their products. They’re simply the best
Absolutely killer app — does exactly what it says and makes my workflow way smoother. But what really stood out was the customer service. I had a couple of questions setting things up and Susan from support jumped in instantly, walked me through everything, and followed up to make sure it was all running perfectly. You don’t see that level of care often. Huge props to the team (and Susan especially).
Great customer service! Shout out to Tiffany!
this app is so amazing that i can add different upsell for several page, including thank you page, order status page and so on, i think it will help my business. Also when i install, i have some problems, the staff - Tiffany is very patient and helpful to help me to deal with my problems, and then she is very efficient and effective, and professional, so as a business owner, i recommend this app, and then appreciate Tiffany very much!
Susan was wonderful and helpful in setting up my offers. She was a good communicator and understood my questions perfectly. Yay, Susan!
Bad app. Charges you for your generated orders, but does not provide any. 25$ wasted. I did 2k orders but PPUS gave me 0 and you still charged me. shame
Hi, Thank you so much for sharing your honest experience regarding our app’s pricing policy. First of all, please accept our sincere apologies for any confusion this may have caused. We do display the app pricing on the onboarding screen, but it’s possible that this information was missed. To support merchants in testing the app before committing to the charge, we also offer a full refund within the first 30 days of use. I noticed you haven’t reached out to us about this before. We truly hope you can kindly understand our pricing policy. Transparency and fairness are always our priorities. We’ve also contacted you via email to gather more feedback and to proceed with the refund for this billing cycle. Once again, we’re very sorry for the inconvenience, and we look forward to hearing back from you. Thank you! Best regards, Lydia - Customer Success Lead
Excellent App, easy to use. Team is very responsive and was able to complete custom requirements for our specific shopify store in 5 days! Highly recommend working with this team and app.
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