Apliiq ‑ Print On Demand
Create screen print quality clothing on demand with no minimum
Rating
4.9
feedback
277
chart
#1,848
All reviews
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Feb. 28, 2023
Apliiq continues to be my number one choice for print-on-demand and drop shipping. They are eager to assist, plus you're always speaking with a REAL person, not a bot. Their quality control is exceptional! I have used dozens of other companies like Printful and Printify, but you never know what to expect from them. With Apliiq, I never have to worry. They offer trendy and affordable apparel with unique ways to customize each garment - my customers love the printed hoods! I want to give a special shout-out to Pete; he is the BEST! Very easy to talk to, super down to earth, and one of the main reasons I continue to place large orders with Apliiq.
Thank you for leaving a review. Apliiq really values connecting and working directly with brand owners. Apliiq doesn't use bots, only real humans! We are happy to meet with folks via a web or online meeting to answer any questions, strategize, or provide recommendations.
Feb. 24, 2023
Turn around time is impressive, product is amazing, and the people are so easy to work with! Peter, the head of their customer service, is an absolutely awesome person to work with. I was hesitant about using this whole process and Apliiq has truly impressed me. Definitely recommend!!!!
Thank you for your review. Apliiq has a stringent hiring process and employee benefits to ensure it attracts and retains kind, helpful people that actually care about your brand. Apliiq's distributed manufacturing infrastructure (making order in Los Angeles, CA & Philadelphia, PA) allows Apliiq to rapidly fulfill orders. Average US shipping times are 2.2 days, because your orders are directed to the factory closest to your customer. The Apliiq team is looking forward to supporting your brand
Feb. 23, 2023
The quality of the customization and the items themselves are great! They also have an amazing customer service team. Would definitely recommend!
Thank you so much for leaving a review. The Apliiq team takes sourcing the best quality apparel products seriously. Apliiq believes using the highest quality approaches to branding and relabeling these products to be from your brand as one of the best ways to make products on demand. - The Apliiq team looks forward to supporting your brand!
Feb. 17, 2023
I have worked and used Apliiq since Aug 2020. We have enjoyed the services provided and the delivery of my products in a timely matter. If things are done in error, it hasn't taken much more than a phone call or Video meeting to resolve any issues. We are not the biggest clothing line; however, We have not felt at anytime we were minimized or our concerns were reduced because of our revenue. Apliiq is growing and offering more service than even when we joined. The connection with Shopify has made automation seamless for our needs
Apliiq is looking forward to our 3 year anniversary together. ♥ Apliiq exists to help creative entrepreneurs start and scale their brands by creating premium clothing products. Apliiq cares deeply about our community of creatives, we believe in the impact we can make on the lives of the people we serve, regardless of their top line revenue. Whether it's a side hustle or a multi-million dollar brand, you have access to real humans who know and care about what you are doing. Apliiq doesn't have any customers, only partners. Stay in touch & keep creating, Your Apliiq Team
Sept. 4, 2024
Great products. Aren’t the best prices, but tons and tons of customization to make products your own. I was just told they have a VIP program, so 20% off fixes the price issue. Also, their staff is the best in the business. Legit the easiest POD program to deal with. The competitors are in the business of arguing about things they messed up. Apliiq never messes up and is constantly there to help you out.
Thanks for leaving a quick review. Please make sure you are looking at the dropship prices, not sample prices. The Apliiq app offers the largest catalog of high quality premium apparel products. We look forward to supporting your brand. -Your Apliiq Team
Feb. 2, 2023
Great quality and their customer service team is very responsive. Our company/brand has been a partner with Apliiq for a few years now and are very pleased.
Thank you for sharing your experience
Feb. 1, 2023
Wow, incredible customer service! Kim and the entire CSR team bent over backwards for us. Incredible products too!
Thank you so much for leaving a review, we look forward to working with you.
Jan. 7, 2023
We are very happy with everything that Apliiq has done for us since we began working with them. The App is nicely integrated with our Shopify store, and everything runs smoothly throughout the entire process, from adding the designs, right through to shipping the item to our customers. On the occasions when we have needed to ask for advice or assistance, the response has always been super fast, incredibly friendly and very helpful. We look forward to growing our fantastic working relationship going forward!
So glad to hear about your experience in working with Apliiq. It warms our hearts 💓!
Dec. 30, 2022
Great Shopify integration. Customer service is also amazing. I worked with Kim and she had very fast responses and was extremely helpful and nice!
Thank you for taking the time to leave a review, it's most appreciated!
Dec. 30, 2022
Super customer service. Kimberly in LA and Pete in PA helped me late on a Friday afternoon and even video chatted. Kimberly also follow up after the video chat. Great job guys.
Thank you so much for leaving a review. As you see, we don't mess around with customer service! We are always happy to jump on a quick call or meeting to discuss partner needs, make recommendations, and generally help you build and amazing brand. Whether your store is small and getting started to selling millions of dollars online, we are here to provide strategy and guidance, along with manufacturing and fulfillment support. The entire Apliiq team simply loves to build and scale fashion brands. Its our "thang." 😍😂
Dec. 29, 2022
Kim is always helpful and knowledgeable. I love that Apliiq has real time, real people offering support rather than an annoying bot. Kim helps to lighten my work load, she makes working with Apliiq a joyful experience every time! Thanks Kim!!!
Thank you for leaving a review about your experience with Kim & Apliiq. Having strong customer service to plan and build clothing lines and quickly resolve issues is so critical to creating a solid brand & manufacturing partnership. This is why Apliiq invests heavily in building our team of apparel experts. You can think if our team as a "fashion eCommerce expert" extension of your team.
Dec. 29, 2022
ok so this is an update to my last review. so after some miscommunication with one of the reps. one of the managers, peter, reached out to me and helped fix the situation. He went out of his way to help me and to make sure my customer was satisfied as well. I am looking forward to working with them more.
Hey- Apologies for the miscommunication, we are always here to support your store and ensure your customer's are happy! Best, -The Apliiq Team
Dec. 20, 2022
I've used various print on demand providers over the years and this company is now at the bottom of my list. Actually, they are no longer on my list as the quality of their print work on sweatshirts is so low that I will never use them again. I sell my art designs on Gildan sweatshirts every year for the holidays and this year I decided to go with Apliiq because of their excellent reviews and I wanted to automate this portion of my business. Unfortunately, their print on demand quality, especially on RED GILDAN SWEATSHIRTS, is far from excellent... more subpar and below average. Anything printed white appeared as pink. So my Santa Claus's beard was pink... a pink beard on Santa?! Oh... he had pink eyes too. One person comment how my Santa looked high... that was NOT the look I was going for. I brought this concern to customer service and they pretty much told me that's just the way DTG is, even though I insisted that my other DTG vendors were able to print white on red without issue. That was the moment I should have left but I didn't and decided to give them a chance. So I kept them as my supplier and processed over 300 orders with them between October through mid December 2022. Now I'm dealing with customer complaints daily in my inbox and on social media. Every single last complaint was about the print quality. I understand that some of the fabric will bleed through the ink but the amount of bleed through from their printing process was terrible. I offered red, green, black and dark gray sweatshirts and the print quality on all of them were extremely poor but was most noticeable on the red ones. Some of my customers have now requested refunds just from looking at the shirt right out of the package while others have requested refunds due to the art fading away after one wash. I even had one customer who bought a shirt from me 5 years ago and from this year share photos of how the shirt from this year has faded. The 5 year old shirt looks like it was the one just bought. In addition to the terrible print quality, they ran out of stock on the blanks I needed the most and didn't alert me until well after that fact. This caused me to scramble to find a replacement vendor AND to cancel orders. All in all, I had 22 order cancellations due to them being out of stock. Other issues were present but were most likely due to the rush of the season. Still, having customers request refunds and shame me on social media all because of Apliiq's poor print quality has put a stain on my business. My customers don't know who Apliiq is so I'm the one dealing with the fallout. Lastly, their online portal is outdated and does not do a good job of keeping track of the nuances with each order. If you're only using Apliiq to print your t-shirts you may fair better than me. However, if you're using them to print on sweatshirts for your apparel business... RUN!!! Shout out to their customer service rep KIM who was the most helpful even though I was not happy with all of the headaches. The one star is for her.
Hey Daveia- The Apliiq crew is terribly sorry and surprised to read your review. Apliiq exists to create top quality apparel products and our approach is to always partner up to ensure our selling partners achieve the quality they need for their brand and their customers. Of course, this requires understanding on both sides of the partnership. I understand you spoke to our customer service team. It's unfortunate that that you didn't take us up on the offer to remake or refund the 7 complaints you received out of the nearly 500 products sent to your customers. While the 1.5% error rate is more than double our standard defect rate, there are so many things we could have done to avoid the situation all together. A few things to consider; - You brought up the print quality concern early on before many of your sales came in, the Apliiq team provided you recommendations to improve the print quality, which you didn't do and instead continued to sell hundreds more products. - Use higher quality base garments to create better printing results. You selected the cheapest hoodie Apliiq offers, you can and should reduce customer complaints by investing in higher quality blank garments. - Areas of your file that are white, did in fact print white. Update your artwork files to be white if you want the whitest possible print. You have a ton of control in your print file and small tweaks can make big impacts. - Use real images of your products, instead of computer generated mock ups which don't accurately reflect the product you are selling. Not only will real images convert better, they set appropriate expectations for your customers. Hopefully we can partner up to get the situation fully resolved for your brand. Talk soon, -Apliiq Team
Dec. 2, 2022
Kim and Elena are the best! Super helpful & so responsive helping with anything we need via calls & chat. Products are awesome, custom branding options fantastic. Would recommend!
Kim & Elena are the BEST, so glad you had an opportunity to connect with them. Also thank you for leaving a review. Apliiq's entire customer service team is here to help your brand create and deliver premium apparel products. It's so much more than just a "shopify app" it's a team of people committed to helping your brand get off the ground.
Nov. 22, 2022
great customer service & they offer the best color selection of all the drop shipping I've seen!! definitely would recommend.
Thank you for your review. Apliiq has spent a bunch of time an energy curating the best selection of apparel products on demand for your brand. The entire "print on demand" space can be so much more than a t shirt and coffee mug!!! Happy to share the vision and the journey with great stores like yours. ♥ -The Apliiq Team
Nov. 17, 2022
Great products, fast and friendly customer service. I had a few issues with designing custom products and the team helped me out with pricing, shipping and technical issues.
So glad you reached out to the Apliiq team to resolve your questions. We are always standing by and ready to help!
Nov. 4, 2022
Been using apliiq as my primary provider of embroidered goods for months now and I love how easy it is to use!! they also provide great customer service and shoutout to kim from CS she's a real rockstar!!
Thank you so much for leaving the review. Love the embroidery & re-label hoodie design. Super congrats on all the holiday sales!
Oct. 7, 2022
Both I, and my customers have enjoyed this service. Staff who has assisted are friendly, patient, and efficient all at once.
Hi Empowered Seeds, We just love to help Shopify store owners make high quality apparel on demand. Hopefully that continues to shine through in the service our team members support. Best, -The Apliiq Fam
Aug. 30, 2022
Apliiq is great for their customer service and for the level of customization that they allow. It really makes our garments looks and feel like proprietary products!
Thanks for leaving a review!