Apliiq ‑ Print On Demand
All reviews
For small business owners and ecommerce brands wanting excellent customer service for their customers, Apliiq is the supplier for you. I have used printful, printify, and alibaba for suppliers before and have had horrible luck. Printful consistently asymmetrically misprinted my products. Printify gave me quality issues with DTG printing, and Alibaba gave me horrible shipping times and prices. As someone wanting to build a brand built on excellence and quality, this has been incredibly frustrating for me in the past. But Apliiq offers the personal touch and customer service you are looking forward when it comes to building a brand. Apliiq offers excellent customization to products including custom brand tags and custom sizing tags. They offer the ability to schedule calls and talk with agents as well. But the reason why I like Apliiq is because recently I needed a tall order of items expedited during the busiest time of the year, and David Softli who is part of Apliiq, went out of his way to see that I received my order within a weeks time. We are trying to launch our business big time into the new year and had scheduled a photoshoot with minimal turnaround time and David was able to deliver. If you are looking for a supplier that is going to match your effort as a business own, offer excellent customer service, and a high quality product. Apliiq is the supplier for you.
Thank you so much for the amazing review and so happy that David was able to help get you your order when you needed it most! Cheers to many more!! Happy Holidays, Your Apliiq Team
I've been partnering with Apliiq for the past year, and the experience has been nothing short of exceptional. Apliiq consistently delivers outstanding products, top-notch services, and unparalleled support from their dedicated team. What sets Apliiq apart is their exceptional customer service. Their responsiveness is remarkable—I receive assistance instantly! Apliiq simplifies the process and Their tools are user-friendly, and their online support team is not only quick and professional but also solution-oriented and highly educational. Kim's guidance and support is the best in the industry. If you're looking for excellence in product quality, service, and support for your clothing brand, I wholeheartedly recommend Apliiq. They've made my journey in building a business a smooth and pleasant experience. Thank you, Apliiq, for being an amazing partner in this exciting journey!
Thank you so much for the review. Starting and growing a store is hard enough. If your print on demand partners is hard to get a hold of, or make it difficult to fix things, it can be so miserable! Apliiq is setup to be as direct and easy to interact with as possible. There are some decent online tools for you to help yourself, but you can always interact with an apparel expert at Apliiq to help you solve a problem, get advice, or just rap about your brand. The entire service is setup to be for brand owners who are serious about creating top quality apparel. Appreciate you! Your Apliiq Team
I was extremely hesitant to start doing business with Apliiq, and I also had a ton of questions. I booked a call with Pete and he was friendly, helpful, and direct. He gave me good insight as to the service they offer and how they can help me. I look forward to working with them. I recommend everyone book a call and get their questions answered before they jump, you will feel much better about your decision.
Thank you so much for leaving a quick review. We never recommend jumping into a business relationship that you are uncertain about. That's exactly Apliiq experts are available to you to answer any questions or help you address any concerns you may have. Whether it's just a get to know you, or how we can work together to plan collections, the Apliiq team is always here to help! Best!
My entire business product catalogue is built on Apliiq. Sure, it seems scary to be so dependent on an external party, but even if you have the capital to build up a basic infrastructure to get started, you're likely spending a lot of time and money to do so. That being said, the team at Apliiq is good at communication. You can contact them via email, live chat, or setup phone meetings and that does help reassure the fact that a business can be so reliable on one vendor. The Shopify integration is pretty good. It was difficult to envision how exactly it worked without actually getting some orders. But, once you produce some products on Apliiq site, as long as you have everything set up as instructed, it flows right in. And what's great is when you get an order, again, as long as you follow the instructions (like only clicking fulfill on the Apliiq website), then the rest of the fulfillment process is ALSO automated, including sending your customers a tracking number. There are a few things I wish Apliiq could do better. On average, fulfillment of my products are between 1.5-2 weeks, which, realistically I think is not bad... but when your customers are expecting Amazon speed for everything, it plays a factor. I also wish there was a better way to integrate their production schedule and estimated delivery dates into my store. So my customers will know upfront before ordering, when they might get their product. Maybe I missed a tutorial, but I was not able to set this up. Overall, I chose Apliiq over other POD clothing brands because I value quality of my product, which is a direct reflection of my brand. There are times where things aren't perfect, but they don't hesitate to admit any errors they've made and remediate in a timely fashion.
Thank you so much for the amazing review and wonderful suggestions, so glad we partnered up to create super high quality products for your brand! Stay in touch and looking forward to building in the new year. Best, Your Apliiq Team
Apliiq is great and makes creating and dropshipping very easy and streamlined. Growing my business has been much easier with them aswell.
Thank you for your review!
I love Apliiq! Their company & products are amazing but most of all, I love their people! David S. has gone out of his way to introduce me to the 'how to's' of Apliiq. He's surprised me with unbelievable support & hospitality, he has my trust! Atiya answered questions & they both went above & beyond by offering me kindness & help I hadn't even thought to ask for. Thanks again Apliiq! Unrivaled customer service!
Thank you so much for leaving a review and sharing your experience in working with our team of experts. Wishing you nothing but success in 2024, Your Apliiq Team
Apliiq has helped my company get off the ground. I’m a few months in, and they have been supportive through the process. Their platform is easy to navigate, and has a much better selection than any other dropshipping service. As a made in USA clothing brand, they have been adding more and more selection for my company to choose from. Thanks Apliiq! Let’s get some neon colors next !
Thank you so much for leaving a review!!! Little known fact; if you reach out to the Apliiq team and request to add a product from a distributor, chances are they will add it for you, so you can setup designs and start selling it. That's why Apliiq offers the largest selection of products for printing, embroidery, and re-labeling! Just let us know the style number on the neons you need, we got your back! -The Apliiq Team
Apliiq and their entire team have been instrumental in helping my business succeed in 2023. Their product offerings are amazing, their customer service is the best I've ever dealt with, and they are fantastic at communication if you ever need clarification or if their is an issue. I would recommend Apliiq to anyone who wants to print their own merch for their store. A+ all around.
Thank you so much for the glowing review! ♥ Apliiq is proud to support your store and look forward to more business together in the coming year! Best, Your Apliiq Team
I absolutely love working with Aplliq! From day one, Peter has been incredibly helpful and attentive, assisting us with every aspect of our collaboration. Their dedication to providing excellent service is unparalleled. We have formed a strong partnership and we are excited about the future, as we plan to continue working with Aplliq for many years to come. Highly recommended! I have two companies and use Apliiq with both! I have updated my review because their customer service continues to be the best! - PORNYHATS.COM
Thank you so much for your review. The Apliiq team is super experienced in helping store owners design & sell amazing branded quality apparel and we are happy we were able to connect. Best, The Apliiq Team has got your back!
My company has been working with Aplliq for over two years. The company provides a variety of quality, well-priced products along with offering services such as embroidery, personal branding, and artists that help to ensure your designs are displayed as desired. Moreover, dropshipping is done expeditiously. All interactions with the Apliiq team, whether by chat, email, or phone, have been handled professionally and quickly. Anytime an issue arises, the team will go above and beyond to come to a resolution. This company is highly recommended!
Thank you for leaving a review! Apliiq is happy to support your brand!
Prints are perfect every time, only downside is the turnaround time. By far the best option!
Thank you so much for leaving a review!
I looked everywhere for a POD partner who offered high quality apparel and am so glad I found Apliiq! They have a great variety of high quality streetwear and hats for my store. They have a thorough design process, quick turnaround times, and great customer service! Highly recommend!
Thank you so much for your review! Your Apliiq team is so glad we've found each other! Talk more soon, Apliiq
I had great expectations for this energetic, young company, but I'm pulling the plug, and here's why: 1. Lagging Fulfillment and Turnaround Times: The fulfillment and turnaround times were nothing short of disappointing. Countless frustrated customers bombarded me with questions about the whereabouts of their orders. Despite Apliiq's claim of a two-week average turnaround from door to door (still too long), it often stretched to three weeks. At this rate, you risk losing your valued customers, mind you, this is during the less hectic months. I shudder to think what chaos the fourth quarter and holiday season timelines would bring, with a potential wave of irate customers left waiting for their t-shirts. 2. Customer Service Requires Urgent Enhancement: While customer service is somewhat acceptable, it desperately needs improvement. Live chat is agonizingly slow, and email responses are no better. Waiting for a 48-hour turnaround is common, and sometimes I had to send two or three follow-up emails to address a single issue. 3. Mistakes and Blunders: Yes, we all make mistakes, but Apliiq's frequency of errors and the timing of these mistakes is simply unacceptable. Several of my customers received soiled shirts, one received an unraveling shirt and a few received the wrong shirt. The process itself is part of the problem - Apliiq orders the shirts from vendors/wholesalers only after your customers have placed their orders. So, if one of those shirts is defective (which can be often) I'm sure they just print and ship that dirty shirt. An unwieldy business model at best. What are the alternatives? Apliiq suggests pre-purchasing printed shirts from them, so they can ship out quickly. But at that point, why even involve them? The ENTIRE allure of on-demand printing is to avoid such complications! Alternative #2, Apliiq suggests allowing them to print on ANY shirt they have available and if anyone knows anything about t-shirts, they know that they vary wildly in quality and many of them stink! Declining Quality: I periodically ordered sample shirts from Apliiq to check my designs and received shirts with designs printed crooked and poorly printed. My theory is that they're onboarding way too many new shops and can't cope with the volume. And who pays the price? You, as your hard-earned customers walk away. I had high hopes for Apliiq, but ultimately, they fell short. The team is undoubtedly kind-hearted, but they urgently need to overhaul their processes and logistics. Rapid expansion at the cost of small businesses like ours leads to dissatisfied customers and disappointment. If you're considering Apliiq for your t-shirt shop, think twice.
Ah Amy, thank you for your review. I am happy to fill in more details to provide some context. Most other merchants have no interest in printing their own stuff, so your comparison (to you printing your own shirts) falls a bit short for this type of service. Now for the details: 1) All fulfillment times are posted publicly on the website and they have improved every year of existence for the Apliiq print on demand app. 6 days average across millions of orders. Shipping time with bi-coastal shipments is 2.3 days average. There are always some orders that take longer than the average and some orders that are slower than the average, but that's where things stand. 2) I think any other merchant needs to simply read Apliiq's other reviews to know Apliiq's customer service is second to none. You can talk to a real person, who knows our business intimately, that can and is willing to help you, and genuinely wants your store to be successful. If you send an email on Friday afternoon, yes, it may not receive a reply to Monday am. 95%+ of tickets receive a response within 24 business hours. 3) This is print on demand, mistakes happen, but there were 4 mistakes (which we reprinted at no cost to you) for over 335 orders. That's about 1%, while it's a little over our less than 1% error rate, some of these reprints were for your customers that previously purchased transfers from your store, then were delivered a dtg product for subsequent purchases, because that's how your designs were setup. Also, Apliiq does hold stock for high volume products at each facility, but less popular products are ordered as needed. There are basic rules you can set if a base garment you are using is not available in stock and using a replacement garment is better than cancelling an order in most cases, but again the choice is completely yours to make! Wishing you the best of luck with your store, The Apliiq Team
After months of research to find the best PoD suppliers and vendors, we started our first drop-shipping business with Apliiq. They have not disappointed us the slightest bit!! Apliiq excels head and shoulders above anyone else by (a) providing a catalogue of exceptional materials, fabrics and garments, (b) customization of branding designs on the apparel, and (c) their relentless pursuit of extending outstanding customer services!! I most definitely recommend Apliiq to any new clothing brand company. Why? Because through them, you will get the best operational (PoD) services across the industry, hands down!
Thank you so much for your review! Since Apliiq is solely focused on apparel, it's taken seriously by offering the largest catalog of apparel & the best services to brand apparel! Talk more soon! Your Apliiq Team
I have used a few different POD apps and Apliiq is easily the best. They are very responsive and have quick turn around times. They are willing to go above and beyond to make sure you get what you need.
Thank you so much for leaving your review. We really love to work directly with partners to ensure they are getting the high quality products they need. All of Apliiq's team members are based right here in the USA.
Customer service when I needed it most. I'm pleased with the immediate support and service by the Apliiq team when I had a design question, set up support and order questions. My clients like their new gear.
Thank you so much for leaving a review. Keep the amazing artwork coming!
Love these guys! They always help whenever there may be an issue, the quality of their products are TOP NOTCH! highly recommend
Thank you so much for your review. We treat all of our brand partners as partners! Every member of the Apliiq team knows that we can only be successful through helping to make our brand partners successful. Talk more soon, The Apliiq team
This rating would be higher if it weren't for 2 things, the pricing and shipping speed. Couple things I really like with this company but what ticks me of the most is customers not getting their items on time. Granted I know more than 1 people getting items made but man why give an estimated date for garments to be shouted out and delivered but in turn never honor the posted arrival time to customer. Which in turn makes shopify stores look bad when it comes to delivery time, time is money at the end of the day. There is no way 2 separate orders of the same garment should take longer than each other when the other takes less time to be shipped and delivered. Without any form of update on what the possible hold up could be as well. I should have to reach out on multiple occasions asking what the hold up is, I should already have received an email letting me know what the guild up is so I can inform my customers on what's going on. They will take my business for a joke of items aren't honored by the delivery date and eventually losing that customer. So that being said stop dragging yall feet when printing customers items, keep us informed with emails etc...
Thank you so much for leaving a review. We've taken your feedback and introduced new systems to provide more accurate order estimates based on our garment vendor reliability. Also, we've improved many internal systems to enhance production timeframes. Appreciate the thoughtful feedback. Additionally, we've released our VIP program, which offers 20% off all products and services. Thank you again for the thoughtful feedback it's definitely helped us improve as a business!
Love apliiq incredible customer service and the quality + variety is next level! It seems like a no brainer once you understand how easy it is to implement
Thank you so much for leaving a review. As you noted, this Shopify app is completely turn key! Just install the app, setup your designs and you are ready to start selling. No need to guess inventory or risk your money on products that won't sell. Since Apliiq only focuses on apparel, we tend to offer the most products and the best customizations for them. Best, -The Apliiq Team
Always have a great experience with customer service! On top of that they haven't missed with any of my designs yet!
Thank you so much for leaving a review. The Apliiq team is truly passionate about helping brand owners create premium apparel for their stores, so we are happy to see that comes across in how we work with our brand partners! Glad to hear the quality has been on point! Best, -Your Apliiq Squad
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