All reviews

Rating Breakdown

  • 5
    97% (417 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 91% (393)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 26, 2026

Customers were unable to make reservations, and we only discovered the issue three days before the event. Once a single booking was made, no further reservations could be placed by anyone else. After contacting customer service, they appeared to resolve two of the three available dates by adding 100 slots per date. However, the third date was never fixed. Despite their assurance that it would be addressed, we received no follow-up whatsoever. To make matters worse, the same blocking issue resurfaced on one of the supposedly fixed dates: as soon as one person booked, all subsequent reservations were again locked out. We are deeply disappointed. The app is unreliable, and we have very likely lost customers as a direct result of these failures.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 25, 2026

Very nice app and top notch support!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Up and running within 10 minutes, very intuitive interface. Support is excellent and super quick for any queries. Definitely recommend over the other options available.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Fantastic app. I love the features. The intake form really works for my business. Mostly I love Easy Appointment Booking customer support. They really do care about helping and what you need for your business. Qalvin and Joy went above and beyond to help me set things up and get the most out of all the features. I highly recommend!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

I own an art and pottery studio with multiple booking needs for classes and parties. I am very pleased with the Easy Booking App and would recommend them to anyone looking for booking services. Their support team is top notch and are always there to help! They are also constantly making improvements to the functionality which is helpful for businesses needing specific capabilities. I have used many different apps and software in the past and they are the best for Shopify in my opinion. Once you understand how the set up works, it is very easy to navigate and support is always there when you need them. Ray, Joy, and Max are awesome! Thank you!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Super easy to set up! We needed a bit more front-end customization, and the team was incredibly responsive and easy to reach. They fixed our issue quickly and made the whole process seamless.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

This app has been easy to use and a great addition to our site for our customers! The customer service is also super helpful which is a huge plus. I wouldn't hesitate to recommend this app to anyone and everyone!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

This has been exactly what I've needed and the customer service is amazing. Ray helped me out with an issue I was having and even helped me change a few things once my original issue was resolved. 10/10

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

This app is literally changing my entire business. Looks beautiful, easy to understand and customize, affordable. So GRATEFUL to find it. Five stars all the way.

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

This review really energized our team, thank you! Always great to work with a fellow Canadian business :)

5 / 5 Share

Feb. 4, 2026

Ive just started using this on my new shopify site and I have to say so far that firstly it looks and functions really well and looks completely native unlike some others I tried. But biggest bonus so far is how amazingly helpful the support has been. I had quite a niche request in that I wanted only certain product variants bookable. I had a few minor glitches which turned out to be theme based and the team resolved all of them. Amazing service .

Store

Ovano

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, we're really glad we could get things working on your theme!

5 / 5 Share

Feb. 2, 2026

Using app

10 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the kind review!

5 / 5 Share

Jan. 29, 2026

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review, thank you!

5 / 5 Share

Jan. 29, 2026

Joy and Louie were both excellent in helping me with my query. It lasted from around 11:30am to 3:30pm and they were responsive all day - thank you both!

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

They are fantastic teammates, we really appreciate you recognizing their support - thank you!

5 / 5 Share

Jan. 28, 2026

Exceptional Customer Service! I totally recommend it!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton - you're exceptional to work with!

5 / 5 Share

Jan. 27, 2026

Does exactly what we need. Support is timely and helpful.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We strive for fast, helpful support so we really appreciate this review - thank you kindly!

5 / 5 Share

Jan. 23, 2026

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

Jan. 21, 2026

Qalvin is always super helpful in in answering my questions, no matter how silly! The team is incredibly patient and understanding and always take the time to explain things to us.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Qalvin is a gem - thanks a ton for making our app better, we appreciate you!

5 / 5 Share

Jan. 21, 2026

They are very quick to respond with any issues and have helped make sure it is a smooth experience for our customers!

Using app

9 days

Total reviews

3

Average rating

4.7

Developer Reply

Love it, thank you so much!

5 / 5 Share

Jan. 19, 2026

Excellent booking service with so many features, integrates well into Shopify store page. The support team is amazing, they worked hard and fast to solve any issues I had. Great job from Ray and the team. Highly recommended.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Transformational for our business. It's allowed us to increase the accessibility and visibility of our events, and these are actually now trending as one of our top sellers. Customer feedback is consistent that the booking process is easy to navigate, and it steps away from the admin-intensive method of individual product variants for dates, times, that some businesses might use to offer bookings. One event pays for this for this app for the year, and the staff support has always been nothing less than absolutely excellent.

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad your return on investment has worked well with us! Your feedback is so helpful, thank you!