Easy Appointment Booking App
Easy Appointment Booking: Take bookings on your Shopify site
Rating
4.9
feedback
360
chart
#3,175
All reviews
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Nov. 21, 2023
Easy Appointment Booking is honestly one of the best apps you can add to your site for your booking needs. If you're contemplating between this app or any of the others, stop your search! Of course, each app has its own limitations, but Easy Appointment Booking's features take the cake! I will also mention that they have an impressive UI that won't throw off the look of your website, and the app design itself is quite easy and impressive. In the last week or two, I've spoken with some of the most helpful support team members ever. Qalvin, Ray, and Joy have answered every single one of my tedious questions about how the app works, workarounds, issues, and even opportunities for improvement. These guys have taken the time to throw together a Knowledge base for customers using the app, so we have somewhere to go to to find examples and answers to questions. I haven't had a chance to use the team member app yet, but the fact that it is available is amazing! I had concerns with employees viewing financial information about my store, and a separate app that my employees can use completely solves that! I'm seriously impressed. There's an option to check in visitors and manage bookings on the go as well! Any issues I've had with the app have been addressed, provided a workaround for, or solved in about 48–72 hours, which is quite impressive. This app also works with POS systems, which is a major plus!!!
Nov. 14, 2023
We're having a great experience with this app. It's well built, the support staff is responsive, and the functions are very detailed. We're using it for booking workshops at our stores.
Nov. 2, 2023
After using three different booking apps over three years, we've found our long term solution with Easy Appointment Booking. It's as if they've taken a thousand businesses' wish lists and turned it into an app, while somehow keeping it simple and intuitive. Our winery has a busy tasting room with multiple experiences that we are able to keep running very smoothly thanks to the customizability of the app. The absolute best part of our experience though has been the level of support and engagement we see from the development team. They are responsive, friendly and always eager to help. Lastly, the amount of work they do integrating new functions, tidying up existing ones and searching for ways to make the app better has me convinced that the best is yet to come.
We're so glad that the app suited your wine tastings! It's been a pleasure connecting with you and making the app better. Reach out anytime, thank you for the kind review!
March 18, 2024
I’m happy with the overall app and their quick response to help me solve any issues. Thank you!!
Oct. 30, 2023
We are is testing fase of our website but so far this app is working great. Also the customer service has been quick and responsive.
Oct. 23, 2023
We had a small glitch with our scheduling and were able to get immediate help from the chat bot. However, it couldn't solve our issue, so we asked for an agent and almost immediately got attention. They said it could take some time to get the problem reviewed and fixed, but our agent and the IT team were really fast and we didn't lose any business. Strongly recommend EAB for their product and the fact that they stand behind it and put their customers first. A rare commodity these days despite every companies marketing hype. They do it!!
Thank you for the kind words, we're glad we were able to help out so quickly! If you need anything else, please reach out any time, we're happy to help.
Oct. 15, 2023
Great App to build a system to take on clients! Supportive customer service, Qalvin helped me a lot.
Oct. 14, 2023
Tech support is amazing. I had an issue with time zones, not only did they get back to me in less than 24 hours, they also FIXED the bug within a day. They are very receptive to feedback and more importantly very quick to act upon it. The app itself is easy to use, and from the apps I tried in this category, handled workshops with multiple attendees the best.
Oct. 2, 2023
Great app! Easy for store owner to add new events. Easy for customers to book appointments. Looks clean on site and blends with Shopify themes. I’ve been very happy using this app!
Amazing, we're glad this has worked so well for you! We appreciate your kind words, thank you.
Sept. 30, 2023
I am blown away with the customer service. The agent was so patient and helped me troubleshoot until we figured everything out. Qalvin was the best!
Sept. 22, 2023
Just started using this app and so far we have had an amazing experience. We needed help and the customer service team has been quick and outstanding. This app was exactly what we were looking for. Highly recommend!
Sept. 20, 2023
These guys are always spot-on! As soon as I explained my issue, they got it fixed. Thank you for the beautifully crafted app and wonderful support!
Sept. 13, 2023
The help desk works perfectly. Thank you Joy! The app seems clear, easy to use.
Sept. 11, 2023
Incredible customer support, very patient as I am a new user and gave very clear explanations and action steps to assist me in customizing my bookings. Thank you so much!
Nov. 24, 2023
Absolutely 5 Stars!! Qalvin was absolutely AMAZING and responded quickly to my topic. Of course, most of us think our issues are unique, but Qalvin was quick to allay my concerns and set me on the right path. Thank you!! Edit to add: After working with Ray on a couple of issues unique to my situation, I have to say, I wish I could give TEN stars!! The entire team has been AMAZING to work with...even on a Holiday weekend!! Thank you Ray and team! Bear