All reviews

Rating Breakdown

  • 5
    95% (693 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 92% (673)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2025

Always - ALWAYS - instant top-tier help from customer service to tech. They go absolutely above and beyond and have exceeded all my expectations. Obviously a very well run, customer centric company.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 29, 2025

Aún no he probado mucho esta app pero de momento el equipo me ha ayudado en todo en la configuración y en todo lo necesario para empezar. Me está gustando mucho y voy a seguir trabajando con esta app!! Gracias a todo el equipo!!

Store

Otakuya

Using app

1 day

Total reviews

23

Average rating

3.9

Developer Reply

Nos alegra poder satisfacer sus necesidades. Opiniones como la suya nos motivan a trabajar duro y a mejorar continuamente.

5 / 5 Share

May 28, 2025

Cheaper solution than others. Easy to use and if we run into issues, the support team helps us fix them. Uri on the support team was a really big help in migrating our old loyalty members' points to Appstle.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 28, 2025

THE BEST APP EXPERIENCE EVER! I have been with Shopify for over 12 years and had numerous apps. The level of expertise, availability, friendliness, willingness to assist WAS BEYOND ANYTHING I EXPECTED. We will be moving several other apps to Appstle and look forward to a LONG partnership! Best, TJ thespoiledmama.com

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 28, 2025

Best tech support of any app we use

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

June 22, 2025

Une pépite absolue ! C’est LA meilleure appli de récompenses que j’ai testée, et pourtant j’en ai essayé pas mal. Prix ultra accessible (bien moins cher que les autres), SAV réactif comme jamais : ils répondent en moins d’une minute et règlent tout direct, sans prise de tête. Oui, l’appli n’est pas traduite et j’ai mis deux jours à tout personnaliser… mais franchement, ça en valait chaque seconde : l’immersion est totale pour mes clients. Résultat ? 3 ventes en 4 jours, uniquement grâce à des clients qui sont revenus pour dépenser leurs points. Personnalisation poussée à fond, système de fidélité qui fait vraiment revenir les clients, et une équipe au top. Franchement, foncez les yeux fermés.

Using app

About 1 month

Total reviews

12

Average rating

3.7

Developer Reply

Merci pour cet excellent avis ! Nous sommes ravis d'apprendre que tout fonctionne bien pour vous. Des avis comme le vôtre nous motivent à travailler dur et à nous améliorer continuellement.

5 / 5 Share

May 28, 2025

We've used the loyalty program since 2023, and we love it! Appstl includes a variety of features so you can design a rewards program that fits your business, as well as something that grows with you. They've added a ton of new features, benefitting customers as well as our design team. It integrates easily with Shopify, but support is always available (and super friendly and helpful) if you have any issues.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 27, 2025

Perfetto!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

June 5, 2025

Awesome app with great features and customer service is fast and efficient. They even have helped me with questions that were not related to their app and showed me how to fix things. I’ve never had an issue go unresolved. 6-5-25 Again today I was trying to make some custom adjustments that the app was not specifically designed to do and the support team helped me figure out a work around to make it function the way I needed! I can't say enough good things about working with this team!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 24, 2025

Customer Service was very fast and responsive. Their team also handled a massive migration for me, saving me hours of work. I'm super appreciative for their patience. They also sent multiple Loom videos explaining their process to me so I could understand.

Store

My Store

Using app

17 days

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 23, 2025

Using app

6 months

Total reviews

7

Average rating

4.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 21, 2025

I am very satisfied with the support provided by the Appstle Support team — quick, helpful, and responsive. The Appstle Loyalty Program app is everything one can ask for. I found exactly what I needed at the perfect price. After exploring several loyalty apps, Appstle clearly tops my list. Though it's only been a few days since I started using it, the experience has been great so far. I hope the service quality and pricing remain consistent going forward.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

May 21, 2025

All the features are great and easy to use, and the team is so so helpful!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 30, 2025

Great support and a very comprehensive yet intuitive app. We chose Appstle because it is easy to integrate into our customer dashboard and offers all the functions we offer in our shop: VIP tiers, referrals and loyalty.

Using app

18 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

May 20, 2025

I've been using the app for almost a year now and I'm very satisfied. The features are well-received by customers, especially since we also have a physical shop and the app works with POS. The support is also great; Uri has been able to help me very quickly on several occasions.

Store

Mootes

Using app

11 months

Total reviews

10

Average rating

4.6

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 29, 2025

I’m so thankful for Uri’s help in resolving an issue I had with the Appstle Loyalty App. He was quick to respond, very knowledgeable, and handled everything with professionalism and care. Uri not only fixed the problem efficiently but also made sure I understood what had caused it and how to avoid it in the future. His support gave me confidence in using the app, and I truly appreciate his patience and expertise. Great customer service—thank you, Uri.

Using app

12 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

May 19, 2025

Overall great experience, it offers most things you'd be looking for when setting up a loyalty and rewards program. Customer service is great and quick to reply. Shoutout to Uri for the tremendous help he's been!

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 19, 2025

I HAD AN ISSUE WITH HAVING THE REWARDS NOT SHOWING TO CUSTOMERS SO I HAD A CHAT WITH AN AGENT. THE AGENT WAS VERY ATTNTATIVE AND PROFFISIONAL, HE RESOLVED THE ISSUE ON THE SPOT.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 19, 2025

Great app and customer support

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 18, 2025

I had a customer reach out with confusion about accessing their rewards account through the app—something that used to be seamless before. When I tested it myself, I noticed the process had changed and was a bit less intuitive. I reached out to Appstle support, and the team—especially Jackson—was incredibly helpful and responsive. They walked me through the issue, confirmed it wasn’t just a glitch, and even added a custom button on my customer account page to make things clearer for shoppers. The support was fast, friendly, and proactive. Thank you again, Jackson and team, for making sure my customers have a smooth experience!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.