All reviews

Rating Breakdown

  • 5
    94% (281 ratings)
  • 4
    1% (4 ratings)
  • 3
    2% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2024

I am still new to using Appstle Loyalty app but my experience so far has been amazing. Their support team is quick, attentive, and very helpful. I had several questions that were probably pretty basic but their team didn't make me feel as if I was annoying them with "dumb questions". They even recorded and sent me a video to walk me through how to do one of the items I was asking about. I know that is a lot about their support team, but to me, that is a key feature for any app. In addition to their support team being awesome, the app itself is really nice, once I learned how, it is very easy to navigate and set-up different types of rewards for your customers. I highly recommend Appstle Loyalty and Rewards.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

3 / 5 Share

Aug. 7, 2024

I only use this rewards app because I use the subscriptions app and it's the only loyalty program that works with their subscription app. I highly recommend the subscription app. I've had this for maybe a year now and I'm starting to see improvements but you are definitely on the bleeding edge here. The integration with Klaviyo is better than it was a year ago but still not where it needs to be to really drive revenue and customer experience. It's still a bit clunky and not up to par with others. That said the team is very responsive and helpful. You can get them within minutes on chat and they'll write code, work on things and generally get you answers in a very timely manner. I think they'll get there but it's not there yet. That said if you have a a subscription product and want loyalty program this is a very good solution.

Using app

11 months

Total reviews

3

Average rating

3.0

Developer Reply

Thank you for your feedback and for being a valued user of our apps! We are glad to hear that you've noticed improvements over the past year. We understand the importance of a seamless integration with Klaviyo and are continuously working to enhance this. However, we are already supporting the custom properties and email variables that you requested initially for the Klaviyo integration. We confirmed it in our response on June 27, 2024. Could you please confirm if you received it? Please don't hesitate to reach out directly to us at [email protected] for more help with Klaviyo integration or for any other assistance. Our merchant success team is available 24/7/365.

5 / 5 Share

Aug. 7, 2024

Perfect every time I need help! App and team backing it is amazing!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 7, 2024

Wat een fijne customer service, super snel geholpen. En de tool is ook top!

Store

My Store

Using app

23 days

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 4, 2024

excellente appli et très bon suivi des développeurs merci

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 2, 2024

Great app.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 1, 2024

This is a very robust app with all the loyalty features we needed, and at a very reasonable price. Visual customization of the widget isn't as easy as with some others, but they allow access to a CSS panel and HTML injection, which, if you're a little savvy, give more control than the competition. Probably the best part of working with Appstle is their 24/7 support team, and it truly is 24/7. Occasionally something needs to be escalated, but even then they always get back to you within a day or so. Easy 5/5 stars.

Using app

8 days

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 1, 2024

This app is the best among the loyalty and rewards apps that I have tried. Best price, awesome support team. Highly recommended!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 30, 2024

Out of all the loyalty apps, the Appstle Loyalty has checked off all the boxes to build a loyalty program that works. The biggest feature needed was the delay in issuing points for anti-fraud purposes. It's hard to believe that so many other apps miss this crucial feature. We look forward to working with Appstle more in the future along with their other suite of apps. The support is fast and amazing as well.

Store

LOZURI

Using app

About 1 hour

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 30, 2024

Great features, quick support and customization possible.

Store

VEMMiNA

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 30, 2024

Great app works without a problem and customer service is fast and top-notched!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 29, 2024

Very happy with this app. I installed it when it first started out. The features were solid then, but it wasn't perfect. Overtime they have made lots of improvements in terms of performance but also richer features and improved email templates. This is a proper product company that takes on customer feedback. The support team are also very responsive and helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 28, 2024

great app - I appreciate that they have a free plan for small businesses that also includes the Klaviyo integration. I had multiple requests and questions for their support team and received much help. I appreciate the support team.

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

4 / 5 Share

July 22, 2024

Using app

About 5 hours

Total reviews

1

Average rating

4.0

3 / 5 Share

July 22, 2024

Have been using the app since some time. The features are great. It had been good till we found an issue with the discount codes. The app applies the discount code on product level and our checkout app considers it as a custom discount. Due to which the code does not get read and shows unused. We have contacted appstle team but there response time is very slow. Hoping this sorts out or else have to move to another app.

Using app

5 months

Total reviews

3

Average rating

4.3

5 / 5 Share

July 19, 2024

Very friendly support team

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 18, 2024

I like this app and i like the customer service as well, Jacksons provided me very well BIG PULL UP!!!

Store

Velveux

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

4 / 5 Share

July 17, 2024

The customer service team is extremely responsive and helpful.

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 17, 2024

I have tried 2 apps before and uninstalled them both. Then I found this app. It meets most of my needs: 1. Free plan allows up to 500 orders per month. 2. I can integrate the "acquire points" block to the product page. Although integration to checkout page requires Shopify Plus plan, this is the most generous app I found so far. 3. The support team responds quickly and professionally. I highly recommend this app.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 16, 2024

The Appstle support team is always helpful and do their best to provide their assistances. Would recommend to anyone looking to add a loyalty reward App for their customers.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)