Appstle℠ Loyalty & Rewards
Appstle Loyalty & Rewards | Boost Engagement & Revenue 24/7
Rating
4.9
feedback
299
chart
#2,432
All reviews
Rating Breakdown
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May 28, 2024
Switched from another app because of additional features and more reasonable pricing. I did have to call upon support to help me set it up correctly and make some branding improvements using custom CSS. Support has been amazing, understanding and extremely professional. I do recommend this app. I would suggest making changes to the app to make it more user-friendly.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 22, 2024
Quite simply the best and most versatile app there is out there in this category. We use this for our customers to gain points toward free shipping and discounts on products and it has been very successful. The VIP system is great as well, allowing top tier customers to garner points quicker encourages them to shop more. The widget is very customizable and overall very easy to use. Any issues I have had the team is very quick to respond and always very helpful. Couldn't say enough great things about this app!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
May 21, 2024
Incredible improvement to customer satisfaction in my company. The support team is also incredibly helpful and willing to help you do whatever needed to maximize your success with their apps! I would recommend them to anyone! You won't regret it!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 21, 2024
Excellent service!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
May 18, 2024
Excellent service and support. I have yet to find a more capable and response Support team. I love the product. It's easy to use and a great price point. By far, the best loyalty product available.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 18, 2024
Great experience, customer service response speed and technical support are excellent.
Using app
About 4 hours
Total reviews
3
Average rating
5.0
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
May 16, 2024
Appstle is an awesome tool, but I have to say that I am even more impressed with the support. Henry from Appstle has provided us with exceptional support. He is attentive, smart, and incredibly effective at solving issues with the Shopify plugin. His quick responses and thorough understanding of the technology have significantly enhanced our experience. It's rare to encounter a support engineer so dedicated and capable. Thanks to Henry, our e-commerce operations are smoother and more reliable.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 13, 2024
The widget was very glitchy and didn't work well. So I had to download it. Thei rsupport seemed responsive, but a glitchy app is a no go for me.
Dear Merchant, We apologize you had a less than stellar experience with our app. That’s not what we strive for at Appstle. The Merchant Success Engineer on your ticket was new to the product, and hence couldn’t gudie you properly. We were wondering if you could give us another chance - I have emailed you the details. We truly believe you would like our product and we will ensure that your migration is stress free. We have migrated multitude of merchants from other apps. We sincerely apologize for the one off low experience you had. Please reach out me directly at [email protected] if you have any questions.
May 9, 2024
very nice app with a good support and loyalty program, i will continue working with tham
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
May 9, 2024
Just migrated from another company's app, and their customer service representative KATE handled everything for me. She was very efficient and provided attentive service. All my requests were handled promptly. The migration experience this time was excellent and unforgettable. The overall functionality of the app is comprehensive. I recommend everyone to give this app a try.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 8, 2024
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
May 6, 2024
Fast and knowledgeable customer service. I needed help using some features on the app and within just a few minutes my issue was resolved. Thank you for the prompt resolution.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 6, 2024
Their customer service team is available 24/7, so I can always reach out to them whenever I encounter problems. The most amazing part is that I requested to add a function for free shipping on orders over a specified amount, which wasn't initially included when I was learning how to use their app. However, they got back to me and informed me that they had added this function just after a weekend, when I returned to the office on Monday. I was thrilled to see how quickly they could act! I've tried other loyalty apps as well, and whenever I inquired about a function, they always said, 'We will address your inquiry to our development team.' Unfortunately, I never heard back from them. I truly appreciate how promptly they respond to my questions. This is a much better experience than any other app I've used before. I will definitely recommend this app to other store owners I know!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
May 4, 2024
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
April 30, 2024
Great customer service. Kudos to Kate!!! Spoke with her today. She is very helpful. She even provided a loom video to guide me. Very clear and direct instruction. I love their customer service support
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
April 27, 2024
Setting up was easy and was helped every step of the way
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
April 25, 2024
Such a great customer service!! Replied within 2 minutes and instantly helped me with changing the colors so the loyalty program fits my webdesign. Shout out to Nancy for her great help and kind advice.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
April 24, 2024
We've been through the ringer with a couple of the well known entities in the loyalty space. After being tired of constantly feeling like we were getting gauged on price and then being provided with lackluster support, we gave Appstle a try and WOW! I am so glad we did. So far, the price is more than fair and the support is unbelievable. We've needed a little help getting familiar with the app, setting up our program and moving existing points over form another platform. The team at Appstle has responded immediately to every request and gone above and beyond to help us even with the little things. Very happy customer here.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
April 24, 2024
Would recommend. Had some difficulties getting certain things to work, but dev helped us figure out what we were doing wrong. App seems to do exactly what it's supposed to. Very appreciative of the quick response to our needs.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
April 22, 2024
Mona was an amazing assistant :) Also any time I had any complication this team helped me really fast.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)