All reviews

Rating Breakdown

  • 5
    95% (738 ratings)
  • 4
    3% (23 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 91% (706)
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5 / 5 Share

Aug. 16, 2022

Fantastic app with great customer support. Kehanvi helped me perfectly and extensively. I highly recommend Appstle!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 16, 2022

Super SAV ! Appli très pratique à utiliser ! je recommande ! SAV réactif et très optimal pour les problèmes rencontrés

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

5 / 5 Share

Aug. 15, 2022

This app does what I need for my membership program, members only products, free shipping codes, and lets me create different tiers with customized features. Their customer support team is also helpful - especially Kehanvi who has helped me set up the membership program.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

1 / 5 Share

Nov. 28, 2022

This is an update on my initial review. Before signing up with Appstle, I was using another membership app that lacked a feature that my customers requested. Appstle offered that feature so I switched apps. That was back on August 1st, 2022. It is now the end of November. At first I thought everything was fine, but I was very mistaken. There was one issue after the other. I would always contact their customer service via Chat and they would respond in a timely manner, but wouldn't completely fix the problems. Issues continued on and on for 3 months with no satisfactory resolutions. Customers were being double billed (even after they cancelled their membership!), they were being billed the wrong amounts, the wrong billing intervals, non-members were continually able to access products that were supposed to be restricted and only accessible to paid members, customer tags weren't being removed once a customer cancelled their membership so they were able to continue accessing restricted collections/products even after they no longer paid for the membership, and the list goes on. Another downside to using this app was that I had to force a connection with Stripe as my payment gateway. In the US (my location) Shopify doesn't support Stripe payments and therefore my payment gateway options were limited. No shop pay, shop installments, Shopify capitol offers, etc. I gave them 3 months to fix everything. They were always responsive and professional, but completely failed to fix anything. As a result, my business sales tanked. Members were cancelling and frustrated with the continued, unresolved billing issues. My business's reputation as being one of the top, go-to stores in my niche was at serious risk. This app almost cost me my entire business, which I've worked so hard to build. Let my disastrous experience serve as a warning to others.

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello, This is Ria, the co-founder of Appstle. I have gone over your tickets and did not find any recent reach-outs. Also, all your previous tickets seem to have been fixed, with our CTO himself being involved in the last one. Happy to have a chat with you to personally go over any other concerns you may have. You can email me [email protected]

5 / 5 Share

Aug. 4, 2022

Great app and the best Customer Service i have ever Experienced they will really answer you in minutes! would give 10 stars if i could .

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 30, 2022

I have learned to just start a chat and watch the magic happen. We use Appstle for subscriptions and now memberships. People who subscribe to a coffee product are automatically enrolled in the membership to receive automatic perks on the site. Since time is so valuable, I just ask for their help and their excellent reps on the chat make it happen fast and teach me how. Highly recommend over ReCharge.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

5 / 5 Share

July 12, 2022

Useful app for managing subscriptions / memberships, offers more features than competition (ie. Recharge or Loop) at a better price. Helpful customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 2, 2022

Great on boarding process, helped get us started with free delivery services! Looking forward to test running and implementing the features over the next couple of weeks but soo far its been a great experience and amazing customer service :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

July 1, 2022

Great app, really pleased with its offering so far. Support team is amazing and are very responsive to any questions, would strongly recommend !

Using app

About 2 months

Total reviews

11

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

June 30, 2022

I have to say that this is a very good team, their technology is very strong, and their service attitude is very good. I can responsibly say that this app can meet your needs and can also be customized to your needs, they deserve to be praised for their efforts. Almost real-time replies, good attitude, and quick response, their support team is also very technical, I highly recommend them, this is my greatest feeling after using this app in-depth!

Using app

17 days

Total reviews

3

Average rating

3.7

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

June 26, 2022

Excellent support, one of the best we have experience. Very knowledgeable and most importantly, always provide the right solutions or alternatives.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

June 17, 2022

This app is amazing...it does everything I was hoping for in a membership app, with amazing customer support when I needed some assistance with settings details, and all for a very reasonable price. If I could give this more than 5 stars I would! I tested other apps first so that you don't have to...this is the best membership app for Shopify!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

June 13, 2022

I'm so glad I found this app for our membership program! The customer service is beyond amazing. Always very helpful and resourceful. The app is really easy to use, and lets you customize everything beautifully. I highly recommend them!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

June 12, 2022

Looks very promising and useful for what I would like. The support has been amazing thus far, baby step walking me through the set up and getting a feel for the whole process. Thank you

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

June 11, 2022

Acabamos de instalarla y hasta el momento todas sus funcionalidades estas super bien!, buscamos fidelizar y aumentar nuestras conversiones, creo que esta App aporta mucho valor.

Using app

6 days

Total reviews

14

Average rating

4.8

Developer Reply

¡Gracias por la excelente reseña! Nos complace ser parte del ecosistema de su tienda y apoyarlo en su crecimiento.

5 / 5 Share

June 11, 2022

Just getting started with the app so I have yet to review on the performance, but the support (specifically Prarthana) has been extremely attentive and quick to respond. Very helpful, so I can at least say they'll help you set things up properly if you're having issues! I'll report back with more experience.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

May 20, 2022

Ahmed assisted me patiently and kindly not only to enable the app but also to beautifully customize the theme to match our website. Even creating a few options to choose from. The best customer service I have had in a very long time. I look forward in using the app to the full and explore all the options. Thank you Appstle support team especially Ahmed!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 11, 2022

I recommend a very good app and I love help from support. wish you all good guys:) Everybody should try this app

Using app

26 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

May 10, 2022

I have tried and tested multiple membership apps. This is by far the best and most cost effective, and does the job extremely well. There are some limitations on the discounting feature, but in my opinion, you should use a discount app for that anyway. More importantly, the support team is A++ and available 24 hours. They have walked me through multiple unusual requests and continue to do so.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

May 6, 2022

Easy to install and use app! Very fast and friendly help from the support team via live chat. Many thanks!

Using app

10 days

Total reviews

9

Average rating

4.7

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.