All reviews

Rating Breakdown

  • 5
    94% (534 ratings)
  • 4
    4% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 6, 2025

I really like the app and the customer service. My one complaint would be that on the perks and plans, the edit membership items say "Limit Access To Specific Page" and that is really frustrating because I have to open each to try to figure out what page it belongs to

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 24, 2025

We've only been using this app for about a week but the customer service has been really great so far that I felt compelled to leave feedback based on that. We had a couple issues on install that they fixed very quickly for us. We were debating between this app and another membership one, so sent an email with a couple questions to both before installing. Appstle responded quickly and answered all of our questions and in comparison, we just heard back after 7 days from the other one. EDIT: After awhile of using this app, I'm taking it down to four stars. We've had many chats with support on issues we've had and keep being given solutions that don't work or different answers for things. Super frustrating. The basic app is still working great, but if you're trying to do anything outside of the basics, it's frustrating.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

4 / 5 Share

Jan. 19, 2025

The app can be confusing at times but the support staff available through the chat section are wonderful and very patient

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 9, 2025

I need help changing custom css and addressing a few diffrent details and the support team jumped on my problems quickly and professionally! Thanks Adrian

Using app

4 days

Total reviews

2

Average rating

3.5

4 / 5 Share

Dec. 29, 2024

Support team was very helpful. Ultimately I could not use the discounts in the Bundle app because of the 20 product limitation.

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 12, 2024

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 7, 2024

Appstle is a very powerful app, but is a bit difficult to configure. I highly recommend setting it up with a Live Chat window open for assistance. Get Live Chat help whenever you want to configure something new. With help on the implementation, Appstle is amazing.

Using app

7 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Oct. 2, 2024

Always really great customer service

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 7, 2024

We've had a few hiccups with regard to set up but overall, it's a great app. The support team is helpful as well!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

July 17, 2024

Very good app and very good support from the team

Store

Mi tienda

Using app

3 months

4 / 5 Share

July 9, 2024

Customer Support team is quite helpful.

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 7, 2024

The app is very efficient and the customer service is very responsive for any customization needs

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 6, 2024

The online support has been excellent so far getting it setup. I wish it was more user-friendly to set up yourself, but the little hiccups I ran into were quickly resolved. Hoping it continues.

Using app

About 5 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

March 18, 2024

Got my first product set up smoothly, but could not access the Member Portal. Contacted support through the chat. They couldn't fix immediately so I had to wait on the dev team. Took a few days to connect with the dev team, but once I did the issue was solved in 5 minutes. Great product once it's up and running.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 12, 2024

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 30, 2024

I'm very satisfied with the support from Appstle. They respond quickly and always make sure to explain things in a way that I can understand

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 25, 2023

Increible la experiencia con esta aplicación te atienden y te solucionan las cosas

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 18, 2023

Good Experience! Nayyab was very helpful and consistent! Helped me navigate through setting up the app.

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 17, 2023

Have been evaluating different membership apps and Appstle app seems to be the only one not charging transaction fees. The beginning was a little challenging with multiple customer service agents and long wait times. Then I was connected to Mann who had a great idea to set up a quick meeting to discuss everything. We set up the membership plan in 30 min.

Using app

5 months

Total reviews

11

Average rating

4.9

4 / 5 Share

June 8, 2023

So far this app has been everything I wanted it to be. The support team has been great and has been quick to respond and help resolve all of the issues I've had so far. I'm only giving 4 stars instead of 5 because my store is not yet live so I don't yet know how this will handle the masses. I've only done testing and it's worked great so I am hopeful it continues to impress. I'll update the review once we see what happens.

Store

Mpori

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words. All the best for your store going live. We are always around if you need any help anytime.