All reviews

Rating Breakdown

  • 5
    94% (534 ratings)
  • 4
    4% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

March 5, 2025

When the App works correctly, it's great! The customer service team is prompt in replying to questions or queries. And the app is a great way to automate the subscription process through Shopify. However..... In the last 6 months we have numerous issues with subscriptions failing, changes being made in the back end of the system without our knowledge resulting in customers being over charged (More than 30+ subscriptions for the 2nd year in a row), renewal prices being changed, product type mysteriously changing to physical instead of digital. The response from support team has been varied. Often resulting in us waiting days as they discuss with developers to solve issues. I don't know if I would reccomend this app.

Using app

About 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Aug. 22, 2023

They have really nice support staff who try to help. But after two days and a number of different people I have given up trying to get this app to work on my site. I have had to repeat my issues multiple times as new people keep jumping in and while I tried hard to make this app work the support teams suggestion for a call after I have spent over 8 hours try to get basic features to work i just have to give up on it.

Using app

1 day

Total reviews

11

Average rating

3.2

2 / 5 Share

April 27, 2023

Terrible support! Once you email some answers back quickly saying hello. but then take hours to reply. the app is ok. but features are the best, Once customers sign up their aren't any automated emails or options that alert them of their perks. You can't update funnel once live. So if you want to change the payment cycle you can't .

Using app

1 day

Total reviews

4

Average rating

3.3

2 / 5 Share

March 4, 2023

DOES NOT have a bulk products action to add to the Membership Offering Perks area! A product has to be selected one at a time which is VERY time-consuming as each variant is a new item to the perk plan!!! (

Using app

3 days

Total reviews

10

Average rating

4.7

Developer Reply

Dear Merchant, This is Ria, the cofounder of Appstle. Though, we haven’t exposed bulk functionality to merchants (as it’s not needed by every merchant), we have an internal utility that can help with bulk association of variants. Please ping us via the chat widget or email us at support@appstle.com for a walk through.