All reviews

Rating Breakdown

  • 5
    95% (443 ratings)
  • 4
    3% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 18, 2024

Got my first product set up smoothly, but could not access the Member Portal. Contacted support through the chat. They couldn't fix immediately so I had to wait on the dev team. Took a few days to connect with the dev team, but once I did the issue was solved in 5 minutes. Great product once it's up and running.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 17, 2024

I just took 4 full days where I have installed/removed/reinstalled/criedmyeyesout through at least 5+ "Membership/Subscription" based apps. I did small tests here and there, but one after one, they simply didn't have the functionality I needed. I finally narrowed down my list to Appstle and another popular app. After comparing the pros and cons, reading the reviews, and watching countless tutorial videos on both... I decided to start with trying Appstle first after realizing their membership fees are less than I was paying in transaction fees for other merchants to handle my subscriptions. Fast forward into day 2 of me trying to set things up. I consider myself a relatively "medium" technical person. I know enough to sound like I know what I'm doing and I can learn after being shown a general idea of what I want. But I was struggling with setting up the membership access area. Within a few hours of my initial help request, Jackson on their team had worked with me to figure out what I needed to do. Even going so far as to make a video showing me in detail! I am still floored by this awesome customer service. I now feel confident that I can tackle the rest of this setup and get my members moved over to Shopify. I am so happy to be starting my membership club off with Appstle! Thank you! :)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

March 16, 2024

Customer service is ABOVE and beyond. Absolutely highly reccommend. I'm starting with the free service, and they still helped me. I will be a loyal customer for sure once it grows!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

March 9, 2024

mona was very helpful because i was able to explain in detail what i was trying to do, i just didnt understand how to do it.

Store

Eventum

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

March 6, 2024

Just downloaded it today and their customer service was amazingly helpful. First of all, it was an actual person who actually knew what they were doing and who was kind and helpful. Not kidding. They were able to help direct me and make changes on my behalf to optimize the Appstle Membership features and even on my Shopify page to benefit the integration. I know I just got this, but really happy so far. Thanks Natasha!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

March 3, 2024

Muy recomendable, el soporte es fabuloso, rápido y efectivo. Muy buena herramienta

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

March 3, 2024

Have needed help with the app a few times. They have helped me within minutes!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 29, 2024

Customer service is kind, helpful and answering really fast. I was waiting on first response less than a minute. And that is god-damn impressive. They helped me set the thing up.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Feb. 29, 2024

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 26, 2024

This management system may seem complicated or overwhelming after install. But this team will guide you every step of the way, and I promise, every single setting you need to manage, scale and experiment with your business is available through Appstle. Super powerful tool, Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Feb. 23, 2024

I had a question about "Cut off days" when setting up membership renewals. Mia promptly sent me a video explanation making clear what I was asking alongside a Youtube video explaing it for subscriptions. Thank you great merchant success engineers for leading by example in what the merchant service standard should be!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 22, 2024

I just uploaded the app to my store today, so far so good. It was pretty easy to set up but i had a few questions about the features. I had great help from Ash, he was very patient, helpful and knowledgable. It was pretty easy to set up but i

Using app

About 5 hours

Total reviews

6

Average rating

4.5

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Feb. 22, 2024

The Appstle team were quick to assist me with the set up of the membership app. Their support was fast and efficient. Looking forward to getting members subscribed now!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 21, 2024

Jackson was extremely helpful. Rectified every issue I had very quickly.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

March 27, 2024

This is a great membership option for shopify sites! It offers everything we were looking for. We had a previous membership app installed and it stopped working when we switched to a new theme, but luckily we were able to switch to this app and we have all the functionality we were looking for. Support is responsive and has helped me refine my members only content.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 21, 2024

The customer service team is super patient and helpful. They are professionals and solve my problems every time I need their assistant. They response super quick too. Ash, Hussain, Mia, Nancy, and Harris have helped me out on building my membership plans. One of the best customer service experience I ever have.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Feb. 20, 2024

Always very helpful every single time.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 18, 2024

Natasha, very helpful! Just get to know this app, using it now, little confused at first but now i know how to get it going.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Feb. 18, 2024

Intuitive to set up and the team were highly responsive in helping with some specific requirements including customization, all of which was completed in a matter of minutes.

Using app

3 months

Total reviews

3

Average rating

4.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 18, 2024

Fast and accurate response....very helpful

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.