Inventory Management ‑ Assisty
Smart Inventory Management with AI-Powered Reorder Suggestions
Rating
4.9
feedback
316
chart
#403
All reviews
Review RSS Feed
Oct. 16, 2024
Awesome app!! It makes the stock inventory replenishment a breeze. Highly recommend.
Oct. 6, 2024
The Assisty team has been incredibly helpful in solving our issues quickly and efficiently. A special thanks to Rio, who was always there for me, providing constant support and guidance. Their professionalism, attention to detail, and problem-solving approach exceeded our expectations. They not only understood our requirements but also delivered solutions that added real value to our work. Highly recommend their services to anyone looking for reliable and knowledgeable support!
April 22, 2025
I've been using Assisty for nearly a year. While the creators are clearly dedicated to providing good customer service, my experience with the app has been inconsistent. Despite its reasonable pricing, the app is plagued with bugs, which can be frustrating for those running serious e-commerce businesses. Reliability and trust are crucial in such tools, and unfortunately, Assisty falls short in these areas. I gave it an honest try, but it's not suited for businesses that require consistent performance.
Using app
7 months
Total reviews
12
Average rating
4.4
Thank you for sharing your concerns—we take feedback like this seriously, and we’re truly sorry for the frustration you’ve experienced. We’d like to clarify a few points and make things right. First, regarding the mention of additional payments for features: The new functionality in the Replenishment Center is currently in beta testing and not a paid upgrade. It’s only being rolled out selectively when merchants request it, at no extra cost. We apologize if this was unclear, and we’ll ensure better communication moving forward. We’re also deeply sorry for the bugs and lack of responsiveness from our support team. This falls short of the service we aim to provide, and we’re actively addressing these issues with our development and customer service teams. If you’re open to it, we’d love to troubleshoot any problems you’ve encountered—please reply here or email us directly at [email protected], and we’ll prioritize your case. Your satisfaction means everything to us, and we’d hate to lose you as a customer. If you’re willing, we’d appreciate the chance to regain your trust. Either way, we’re committed to improving based on your feedback. Sincerely, Assisty Team.
Oct. 3, 2024
A good app that is being constantly developed. Support is timely and helpful.
Oct. 3, 2024
We use Shopify for web and epos now , this app helps us forecast what products we need in each shop and the amount. It is easy for us to read and understand. The support team ( I spoke with Rio ) he set everything up for me inside the app and showed me around it very helpful.
Sept. 29, 2024
Assisty Team are so helpful! Thank you Steve Ngo for helping me create a specific report. I am not the best with new technology and Steve explained everything to me in step-by-step, easy to understand process. You have made my job a lot easier! Thank you again.
Aug. 29, 2024
At first this app seemed so promising. All the right reports, features and data points. After the initial excitement of finding a reliable inventory management reporting app, we found that it was way too slow to use. Reports took way too long to generate and navigating the app took eons to load after every click or would straight out give an error message that the data or report couldn't be loaded.
Thank you for bringing your concerns to our attention. I sincerely apologize for the inconvenience you encountered with our app. After a thorough investigation, we identified a system issue on the day you installed the app, leading to the performance problems you experienced. I’m pleased to inform you that the issue has been fully resolved. If you consider reinstalling the app, I’m confident you’ll find it now operates smoothly and efficiently. We greatly value your business and hope to serve you better moving forward. Thank you for your understanding and for considering giving us another chance.
July 31, 2024
We've been building our own custom reports for replenishments using exports from two different Shopify stores, and it was getting to be a lot of work. This app has saved us so much time already, and the support is excellent. We had very specific needs for which data to combine between stores and which data to not combine, and the developers went out of their way to modify our account to handle our data correctly. Well worth the cost for us.
July 17, 2024
Olivia was awesome at helping me with all of my concerns today! Thanks so much for all your help!!
July 9, 2024
Perfect and quick support from Rio! Love the quick overview options over my current Inventory!
July 4, 2024
I am always hesitant about apps to purchase. But this app so far is doing everything it says it will do and more. They even took the time to help me out with some custom reports. and then took more time helping me auto update a google sheet to put it online for our inside team. I hardly ever right a review. But really feel they deserve more business from others looking for similar solutions.
June 14, 2024
I have nothing but great things to say about this app and the support behind it. It is very easy to learn especially with a support team that seems to be available whenever needed. Also they have screen sharing which is very helpful when explaining issues you have and their resolutions. Very powerful product and excellent support!
June 13, 2024
This app is incredibly useful for tracking inventory. The team is super supportive making it a perfect inventory management tool for a small business like ours that doesn't have an IT department.
June 10, 2024
As a small business owner I don't know how i survived without a great app like AI Inventory Management Report. it is my go to app straight after i look at sales. Support from the team is incredible. Words on a review can't capture how much they rock.
June 5, 2024
They have taken away edit columns, I guess that was easier than to make them work correctly. Will be cancelling AI Inventory Management before it bills again. Pretty much useless!
Thank you for your feedback and I apologize for the inconvenience you've experienced. I'm sorry to hear that you had trouble finding the edit columns feature. I want to assure you that we have not removed this feature. Instead, we've relocated it to the top right menu for easier access. I understand this change may have caused some confusion. Our team is more than happy to guide you through the process and ensure you can use the feature seamlessly. You can chat with us directly through our live chat on the app, and we'll assist you promptly. We value your feedback and are committed to improving your experience with our app. Best regards, Steve Founder and CEO, Assisty