All reviews

Rating Breakdown

  • 5
    72% (91 ratings)
  • 4
    10% (13 ratings)
  • 3
    8% (10 ratings)
  • 2
    2% (3 ratings)
  • 1
    7% (9 ratings)

Reviews with Text

  • 74% (93)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 25, 2024

I am just starting out with the free plan. Thank you for that!

Using app

1 minute

Total reviews

2

Average rating

4.0

3 / 5 Share

March 20, 2024

Just starting

Using app

1 day

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 12, 2024

Great experience and respose. Thank you

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks for your kind review. We are so excited to support your success.

5 / 5 Share

Dec. 29, 2023

Great app, with a responsive team. Furthermore, I'm excited where the roadmap for this app is headed. The team listens to their customers and is consistently improving the app.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Good app

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Bought several plans of Attribuly for our brands. We have been into this type of software for tracking e-commerce ROI for about 6 years. Attribuly has in a very short span of time developed features that closely match the competition in this space, and quite impressed with the capabilities of the app already. Their support is very quick and their roadmap is exciting. Highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Absolutely Delighted with Attribuly! I am incredibly pleased with the experience of Attribuly. This comprehensive tool has significantly enhanced my understanding of the business by providing insightful data that I can use to make informed decisions. The highlight of this app is not only its adept functionality but also its outstanding customer support service. Any queries or issues are addressed promptly and efficiently, providing solutions that are concise and easy to implement. The team behind Attribuly undoubtedly understands the value of excellent customer service, and they go above and beyond to ensure a smooth user experience. The app is user-friendly, intuitive, and streamlines my day-to-day operations. It offers a wealth of information that is easy to navigate, making it ideal for both seasoned Shopify users and those new to the platform.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

Great app for tracking analytics and pixels

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

The multi-touch attribution is critial for us to allocate our marketing budget. Previouly we rely on verious tools including GA, the Shopify admin. Now Attribuly becomes our major source for tracking and performance evaluation of our marketing team. It should be your must have if you run multi marketing channels and multiple sites.

Using app

4 months

Total reviews

11

Average rating

5.0

1 / 5 Share

Aug. 10, 2023

Terrible experience: Beware before choosing this app I downloaded their free trial and was shocked when they charged me $4800 right after the trial ended without any warning! Upon realizing the mistake, I immediately reached out to the support team to request a refund and switch from a yearly to a monthly subscription. Unfortunately, their response was disheartening – they outright declined my refund request. Adding to the frustration, the app's data reliability poses significant concerns. Surprisingly, my pixel's data tracking significantly plummeted after connecting to your server. Additionally, there is a notable disparity between the data collected in the app and the data uploaded into my Google Ads account. This discrepancy further hindered my ability to trust the accuracy of the data provided by the app. What's even more disappointing is the lack of effective customer service. Rather than offering assistance, the support team merely points to their data rules as an excuse. The misleading payment systems, substantial financial losses, unreliable data, and unhelpful customer service has left me deeply dissatisfied with this experience. Don't waste your time on this app.

Store

totwoo

Using app

About 2 months

Total reviews

13

Average rating

4.7

1 / 5 Share

Aug. 8, 2023

Beware, I signed up for their free trial and they charged me $2000 right after the trial ended without any warning !

Store

Toytexx

Using app

11 days

Total reviews

3

Average rating

3.7

Developer Reply

Hey Toytexx, Alex here from Attribuly and I'm so sorry for the bad experience expecially for the charging. 1, Shopify will only charge when you authorize it. 2, According to the Terms of Service of both platform and Attribuly. No refund is applied since you have the free trial. 3, On both Shopify admin and Attribuly biling page you get the status when the charge will be applied. But let's talk on how to build a solution to make you satisified. BR Alex

5 / 5 Share

Aug. 8, 2023

Attribution is helpful for social media, and ads. Many functions are improving I hope this app is better with improvement.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Ich habe viele Tools für Tracking und Attribution inzwischen durch. War nichts für mich dass zufriedenstellend funktioniert hat und erschwinglich war. Ich vermisse bei vielen Tools die Einblicke ob, wie und wie gut das ganze funktioniert. Hier haben wir die Kontrolle. Sieht richtig gut aus, bin gespannt wie das Ganze auf Dauer funktioniert..

Using app

2 days

Total reviews

27

Average rating

5.0

5 / 5 Share

July 26, 2023

A great app that offers a lot of insights right at hand!Ā Their customer responseĀ astounded me. They are very quick to respond and always work to tailor a solution to your needs. The developer even participated on a conference call with your tech team to assist in resolving our issue. I highly recommend this app to integrate your store with your social channels.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2023

I found attribuly to show a helpful view of our sales across multiple channels. It is also easy to share with our team.

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hey dear user, Thanks for your kind review. We are looking forward to your success too. BR

1 / 5 Share

July 17, 2023

a total shame The application does not work and in fact it broke all the data tracking My pixel started tracking twice after contacting your server The customer service is unfortunate, they charged me hundreds of dollars, they did not solve the problem and they still do not want to refund me The application is gloomy, save yourself the time and headache Find another app

Using app

About 2 months

Total reviews

8

Average rating

4.5

Developer Reply

Hey MilGenial, we are sorry again for the inconvenience. But I would summarize our previous communications. 1, We tried our best to serve you but don't accept violence and threats. We have reported the violence you have done to our customer service to Shopify. 2, Attribuly kept responding to your questions and even update a batch dedicated to your case, but you didn't implement it. 3, We asked a lot of times for an online meeting, but unfortunately, you did't respond so we can't quickly solve the problem. We don't even find the issue comes from Attribuly since you installed a lot of other methods for pixel & tracking. I totally understand your feeling if something doesn't work, but can we talk? This is the only way we really solve problems. Thank you!

5 / 5 Share

July 11, 2023

The support team has consistently displayed professionalism and efficiency in addressing any queries or concerns I have had. Their prompt and courteous responses have made me feel valued as a customer. I am truly impressed by their dedication to providing personalized attention and assistance, ensuring that I have a seamless experience throughout. Furthermore, I appreciate how attentively your team listens to user feedback. It is clear that you genuinely care about your users' opinions and strive to incorporate their suggestions for improvement. This proactive approach demonstrates a strong commitment to constantly enhancing the user experience and delivering a product/service that meets and exceeds expectations.

Using app

About 1 month

Total reviews

4

Average rating

4.3

5 / 5 Share

June 18, 2023

Attribuly is one of the best marketing analytics app for Shopify. I highly recommend it for anyone that needs accurate ads tracking. Amazing customer service, Alex has been super fast in responding to all questions we had.

Store

KYSU

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

Not only for advertising but also know the source of social media effects. Issues are responded to quickly, and proposed solutions are evaluated and developed after reasonable evaluation. Still in research and use, overall it's pretty good.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2023

In the complex landscape that followed the iOS 14 update, marketers have faced significant challenges with accurate tracking and attribution. Attribuly has risen to the occasion by delivering a more reliable and precise method for identifying the true sources of conversions, which has been invaluable in guiding strategic decisions.

Store

Nacove

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey thank you! Indeed IOS 14 is really challenging for marketers. Really happy to know we are helping! BR Alex