Auction Today
Run Auctions on Shopify with Auction Today – Boost Sales!
Rating
4.9
feedback
238
chart
#1,701
All reviews
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June 11, 2024
We haven't done the live auction yet (which is the only reason why I gave it 4 stars), but comparing and testing this app to the few others, this had all of the features we needed. I tested it several months ago and am now getting ready for the auction. I needed support with the widget, which is really quite simple in how it works. I had edited my product template and hid the buy buttons, which is what triggers the widget to be shown. Support was excellent and I didn't wait long for someone to reach out to me on live chat and figure out what the issue was. I am excited to finish setting up the action and seeing it in action.
June 4, 2024
May 29, 2024
Our store recently moved over to a 2.0 Theme and we needed a new auction app for a once-a-year event. We are using the Advanced plan ($15/month). This app was perfect for our needs, easy to set up in an afternoon and customizable with our brand colors. I had a quick question with set-up and the person I talked to in the customer service chat was fast, thorough, and super friendly. I would definitely recommend this app.
May 28, 2024
I am extremely satisfied with the Shopify Auctions App. The support, in particular, is outstanding. They respond very quickly and are highly competent. They have been able to assist me promptly and efficiently with every question and issue I've had. I highly recommend this app.
April 28, 2024
Encountered a challenge while setting up the app on the website (Our Issue not apps). The support team swiftly resolved the issue within 15 minutes of our request. Grateful for the diligent efforts of the support team in ensuring smooth functionality of their app. Definitely planning to recommend Auctions Today to others.
April 16, 2024
Customer service made the installation a piece of cake! I recommend! looking forward to use this app : )
April 18, 2024
The app is great and the customer support is outstanding. So helpful - thanks!!
March 25, 2024
Excellent customer support, Shakil is quick to respond and delivers swift solutions.
March 24, 2024
We've been using the app for 3 days so far, and we've had nothing short of an incredible experience! The platform itself is better than the competitors we've used on the App Store so far, not just in features but in tech support as well! If this app isn't exactly what you're looking for, we highly recommend talking to support first before ending your free trial because Shakil and his team have been extremely accommodating with any problem we've run into, and they've taken our feedback and suggestions seriously! Would 100% recommend!
March 23, 2024
The support from the team has been exceptional. We have been running offline auctions for 13 years selling thousands of products and the move to online has been seamless and very fast thanks to Auction Today. Would highly recommend.
March 19, 2024
I experienced significant issues with this app, leading to two instances where it disrupted my store's functionality. The mobile interface freezes when attempting to access features not included in my subscription plan. Furthermore, the starter plan, priced at $9/month, lacks automation for basic tasks, relegating even email notifications to a "premium" feature. My encounters with customer service were particularly disappointing. Their responses felt dismissive and unhelpful, leaving me with the impression that my concerns were an inconvenience rather than valid issues needing resolution.
Thank you for your review. As you can see from dozens of other reviews we pride ourselves in providing top-notch customer service, I believe there was some confusion on what was causing the issue with your theme, as you may already know there are 100s of themes in Shopify Ecosystem and if its something specific to your theme we would have been happy to work with you to identify the issue. In terms of the starter plan, we clearly specify in our pricing section, what is included in what plan. On the point of the mobile interface, App's admin interface is fairly complex and feature-rich and hence best suited for a desktop, however, our storefront widget which is what customers see is fully responsive on mobile devices. Finally if you allow us to serve again by installing the app, we will ensure we resolve the theme issue you were having.