Rating

4.9

feedback

272

Reviews

chart

#1,779

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    40%
  • Less than a month
    36%
  • Less than a year
    17%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App highlight the exceptional customer service provided by the support team, particularly individuals like Sam, Tansy, and Mack. Customers appreciate the quick responses, helpful guidance, and willingness of the support team to go above and beyond to resolve any issues. The app itself is praised for its functionality and ease of use, with many users mentioning that it meets their auction needs effectively. However, there are also some concerns raised about the app's technical maturity, especially for professional sellers who require more advanced features and streamlined workflows. Overall, the positive aspects revolve around the excellent customer service and user-friendly interface, while the negative points focus on the app's limitations for more complex auction operations.

Highlights

Exceptional customer service and quick responses from support team members like Sam, Tansy, and Mack
App functionality and ease of use meet auction needs effectively
Concerns about the app's technical maturity and limitations for professional sellers

Rating Breakdown

  • 5
    94% (255 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)

Reviews with Text

  • 94% (256)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

Super helpful in a pinch!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

Sam was fantastic, resolved my issues (hiding copy / rendering) extremely quickly and was very helpful! 10/10!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

Excellent customer service, extremely helpful and friendly. First auction is going smoothly!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2026

so far, haven't use the auctions in production yet. But customer service by Tansy is 2nd to none! She was absolutely fantastic! polite and knowledgeable! I have high hope for this app!

Using app

About 2 years

Total reviews

2

Average rating

3.0

All reviews

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