Auction Today

The reviews are overwhelmingly positive, with many users praising the app’s customer support as the standout feature. Reviewers repeatedly mention fast response times, friendly and knowledgeable staff, and personalized help from team members like Sam, Tansy, and Mack. Many merchants say support helped them get auctions set up quickly, solved issues immediately, and even went above and beyond by customizing the app or walking them through setup step by step. Users also appreciate that the app is easy to integrate with Shopify, works well for launching auctions, and provides a human support experience rather than automated responses. The main negatives are that the app can be tricky or cumbersome to set up at first, and some users feel the product itself is not yet as polished or mature as they would like for more professional or high-volume auction use. A few reviews mention confusing controls, missing features, inconvenient workflows, or technical issues after updates. One reviewer described a serious bug that caused repeated emails and said support was not responsive enough in that urgent situation. Overall, though, the sentiment is strongly favorable, with support quality often outweighing concerns about setup complexity or product limitations.