All reviews

Rating Breakdown

  • 5
    94% (255 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)

Reviews with Text

  • 94% (256)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

Super helpful in a pinch!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

Sam was fantastic, resolved my issues (hiding copy / rendering) extremely quickly and was very helpful! 10/10!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

Excellent customer service, extremely helpful and friendly. First auction is going smoothly!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2026

so far, haven't use the auctions in production yet. But customer service by Tansy is 2nd to none! She was absolutely fantastic! polite and knowledgeable! I have high hope for this app!

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

March 19, 2026

Needed help getting it working right away do to the complexity of our store, but a few messages back and forth and its all working. Will test the app out further and update the review if anything changes.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2026

Very helpful

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2026

Very helpful and responsive customer service. quick reaction to my requests. illuses professionally sorted

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

March 26, 2026

Great support, but technically not yet mature enough for professional auctions. We have been using this app for almost two years now. I tested it in the beginning, but at that time I already felt that it was not sufficiently developed and that many workflows were simply too inconvenient. I still kept the subscription active because I generally like to support good apps and developers, and I hoped that over time the app would improve significantly. Now, after all this time, I decided to seriously give it another try. Unfortunately, I have to say that, from my perspective, very little has changed over the last two years. The support is genuinely fast, friendly, and helpful — and that deserves clear credit. Also, from the customer’s point of view, the bidding process inside the intended bidding window works well, including language adaptation. That part is done nicely. However, from a merchant’s perspective, the app is still far too uncomfortable to work with. Many important functions are missing, some workflows are unnecessarily complicated, and for anyone who wants to run auctions seriously and on a regular basis, the system is, in my opinion, only suitable to a very limited extent. If you only want to run two or three auctions per week occasionally, it may be fine. But if you want to operate auctions professionally and at scale, you will reach the limits very quickly. We ourselves have been running online auctions since 2002 and, for many years, have continuously handled at least 1,000 auctions per month on a large well-known auction platform. With that level of experience, it becomes very clear that there is still a lot of unused potential here. My honest opinion is this: the support deserves 5 stars, but the technical development of the app is closer to 3. Overall, I am giving 4 stars because I want to be fair. Unfortunately, there are hardly any real alternatives in the app store, otherwise the benchmark would probably be even higher. Usable for smaller-scale use, but in its current form rather disappointing for professional sellers. Professional sellers are not looking for the cheapest solution, but for a technically robust and convenient one — and many would gladly pay significantly more for that.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 9, 2026

At first, I had a problem with the widget, but I contacted the support team and Sam was very helpful and solved the problem immediately. Now I can explore the app better. Thanks again.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2026

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Sam was awesome and super helpful! 10/10 help!!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Sam was absolutely amazing to work with! He help me successfully launch auctions on my website and made the entire process smoother. His knowledge, patience was amazing. Amazing app with and amazing service!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Very quick response, very helpful team. Sam is excellent and professional. Love this app!

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 19, 2026

Excellent script and first class support. Everything works like a charm!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Tansy was absolutely amazing to work with! She went above and beyond to help me successfully launch auctions on my website and made the entire process smooth and stress-free. Her knowledge, patience, and attention to detail really stood out. Any time I had a question or ran into an issue, she was quick to respond with clear solutions and guidance. Thanks to Tansy, everything is now working perfectly and exactly how I envisioned. If you’re looking for someone reliable, knowledgeable, and truly dedicated to helping your business succeed, I highly recommend Tansy!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Great Job!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Amazing and very supportive!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2026

Did exactly what i wanted. support team was great as well

Store

Rutopia

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Very knowledgeable and amazing support.

Using app

About 5 hours

Total reviews

1

Average rating

5.0